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Customer reviews

Rating 4.4 out of 5 stars with 1663 reviews

Rating Filter

Rating by feature

  • Cleaning Quality

    Rating 4.4 out of 5 stars

  • Maneuverability

    Rating 4.6 out of 5 stars

  • Ease of Assembly

    Rating 4.8 out of 5 stars

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Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers regard the Cordless Pet Plus Stick Vacuum highly for its portability, overall performance, and strong suction power, while also appreciating its lightweight design and effectiveness in removing pet hair. Some customers find the noise level reasonable and the size convenient for storage. However, some customers have expressed concerns about the battery life and the small capacity of the dustbin. A few customers have mentioned that it needs to be disassembled for storage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 1,663 reviews
  • Pros mentioned:
    Battery life, Suction power
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerful

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a big fan of cordless vacuums. No doubt the cords get in the way and somehow I seem to trip over them. This makes my 3rd cordless. My initial reaction was that it is heavy. However when I put it together (very easy to snap together), the balance was perfect so it didn’t feel heavy to operate. My one and only complaint, it is noisy! It sounds like a jet airplane. Okay so that’s an exaggeration, but it is noisier than others. That being said, I believe it is more powerful. It has two settings, the higher setting engages a beater bar. That is where the noise is. When you convert to handheld, it is very quiet. Mine came with three attachments, crevice and two Upholstry type attachments. I have a dog and cat who both go in and out but refuse to wipe their feet! The Shark Pet Plus did a great job of picking up the hair and dirt. In minutes the two areas I vacuumed looked better and my canister was full of dirt, hair and dander. I could easily see where I had cleaned. I like to see vacuum patterns in my carpet cause I know the vacuum got down in the fibers. It does vacuum both tile/wood floors as well as carpet and upholstry. I really like the fact that the canister will attach to the lower part of the base for storage. My others have to be stored separately, taking up more space. There is no onboard storage for the attachments however. Be sure to charge fully before use. I haven’t used it long enough to tell if the battery will hold up through a whole house cleaning, but I am very pleased with how it operated. I think this will be a very nice addition to my corded vac, also a Shark, I might add. They know how to build vacuums. I highly recommend this one!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Very Loud

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right out of the box it made such a loud noise, we ended up taking it back. We spent the extra money on the Dyson.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hi Sean,

      Thank you for sharing your experience with the Shark Cordless Pet Plus Stick Vacuum. We’re sorry to hear that the noise level was an issue right out of the box, leading you to return it. That’s certainly not the experience we want for our customers, and we understand how important it is to have a vacuum that operates smoothly.

      Your feedback is valuable, and we will share it with our product team. If you ever consider Shark again in the future and would like recommendations on a quieter model, we’d be happy to assist. Feel free to reach out to us at 1-855-427-5127.

      We appreciate your time and thank you for considering Shark.

      Kind regards,
      Shark Clean

  • Rated 4 out of 5 stars

    Over all pretty good for the price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You will definetly need to buy another battery and also if you have pets, their hairs will get stuck on the wheels.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    There are better options out there...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great for a couple of months - works okay for hard floors - not so great on carpet.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Eh

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sweeper is terrible. Hardly any suction. I have had several sharks. This is the first to disappoint.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Vacuum

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but can be better. Doesnt pick up in reverse. Excellent customer service

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not good the battery doesn’t last also to get more power you have to hold the power suction. Is to heavy and doesn’t stand

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello. Thank you for sharing your feedback with us. We are sorry to hear that your experience did not meet your expectations. Your input in valuable and help us improve our products and services. We will share your comments with the appropriate teams for review. If you need further assistance or wish to discuss your concerns, please contact our customer support team at 1-855-427-5127. Thank you again for your feedback. We look forward to providing you with a better experience in the future. Kind regards, Shark Clean

  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think there is only one good thing about this, it picks up pet hair fairly well. Other than that, I wouldn’t recommend it. Battery is sub par. It’s easily clogged by anything that not fine dirt. You need to clean it after each use. The brush that is designed for pet hair easily gets damaged and becomes more or less useless.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Loved it but…

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was amazing while worked! 3 months later it doesnt have any suction.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Shark vaccun

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what we were expected . Hate the noise done by this vaccun. Returned it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sorry

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is good but only last 13 months and is gone I m giving this low

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Can’t handle long let hair

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a Bernese Mountain Dog, a short haired German Shepherd, and medium length hair cat — this vacuum cannot keep up. I’ve had it for 2 months, and I do not like it. It gets clogged every time I use it, and the battery lasts me about 10-15 minutes. Honestly, super disappointed in this vacuum.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    no

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    jams up and has to be taken apart and cleaned often

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,

      Thanks for sharing your review.

      We're sorry to know that your Shark Stick Vacuum constantly gets clogged, and you need to take it apart to clean it. We understand how disappointing this can be. Please reach out to our team by phone at 1-855-427-5127; we'd be happy to look into this for you.

      Kind regards,
      Shark Clean

  • Rated 2 out of 5 stars

    Not what I expected

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working Made weird sounds after 1 year of using it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not what expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was super excited to get this and unfortunately it doesn’t do even the basics okay. It spits everything back out. I’ve cleaned it out every time I’ve used it and yet no difference. My husband and I both regret this purchase.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great vacuum

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only con is the battery life but thats most cordless devices

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this less than a year. And the battery is already bad. Now it last about 5 mins of vacuuming. The design is not very convenient. I should of spend this money on a different product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Would not recommend

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this vacuum because of the great reviews. It was to replace a Dyson Stick vacuum. I would not recommend this to anyone. The suction is horrible. And after a little more than a month of use it frequently dies after 5 minutes of usage.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks but not really

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this at first but after only a few months it stopped working - the suction is awful & wont suck up dirt. I have to go over the same spot over and over again super annoying

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you’re having trouble with your vacuum. If you still need help with this, please reach out to our team by phone at 1-855-427-5127, we'd be happy to look into this for you. Kind regards, Shark Clean

  • Rated 1 out of 5 stars

    Dirt thrower

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t like this vacuum at all. Suction wasn’t great and it threw dirt all over the place.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      Based on the suction power you’ve described, it sounds like there’s a chance your Shark - Cordless Pet Plus Stick, model IZ361H may not be working as it should. Could you please give our team a call at 1-855-427-5127? We’d love to help ensure you’re getting the most from your product.
      Kind regards,
      Shark Clean