Customer Ratings & Reviews
- Model:
- SM-R860NZDAXAA
- SKU:
- 6464604
Rating by feature
- Battery Life
Rating 4.1 out of 5 stars
- Durability
Rating 4.6 out of 5 stars
- Comfort
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the Galaxy Watch4 Aluminum Smartwatch 40mm BT for its ease of use, numerous features, and stylish design. Many appreciate the watch's compact size and lightweight feel, along with its ability to track sleep and steps. However, some users express concerns regarding battery life and the limited availability of customizable watch faces. Other issues mentioned include connectivity problems and the unavailability of certain features in some regions.
This summary was generated by AI based on customer reviews.
Looks good
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Christmas gift for someone else to go with a new Samsung phone they recently received
I would recommend this to a friend- Cons mentioned:Battery life
Well built but poor software quality
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap way to use nice watch. It looks nice and it is built well. Once thing that I hate the most is that it take long time to startup and if you forget to unlock, it dies within an hour as it keeps draining battery.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Howdy Kevin,
Thanks for taking the available time out of your busy day to share your thoughts with us about your Samsung Galaxy Watch4. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. There are several reasons why your Galaxy Watch may be experiencing battery drain or have decreased battery life. For example, certain apps can increase battery consumption. Your Galaxy Watch4 and Galaxy Watch5 models come with their own power saving mode. When enabled, this mode will limit several options in order to save battery life, such as Always On Display, Wi-Fi, and screen brightness. You can also turn on Watch only mode. Check out the articles titled, "Reduced battery life on your Samsung smart watch" and "Keep your Samsung smart watch running in top shape" for some great tips on getting the most out of your Galaxy Watch4's battery. Please feel free to reach out to Samsung Support if you would like further assistance. Thank you for being a valued Samsung customer.
- Debra
Good deal
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife she loves it and all the accessories you can get for these
I would recommend this to a friendGreat watch
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great watch. Works well with the Samsung phone learn something new about it every day
I would recommend this to a friendNice watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a new watch. Nice still learning how to use it.
I would recommend this to a friend- Cons mentioned:Battery life
Worthless
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps good time but if you turn on any of the useful features the battery is dead before the end of the day. I wanted it to answer the phone while working but if I turn that feature on I barely make it to the end of the day before I need to recharge. I did all the update and still a Disappointment. I'm trading it in.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi John,
Thank you for sharing your experience with us. We sincerely apologize for the inconvenience this may have caused you, as your Galaxy Watch4's battery life is poor. We understand how essential it is to have your device working correctly to enjoy its maximum potential without worrying about its shelf life.
Here's a link for some troubleshooting tips to help you out with your concern:
https://www.samsung.com/us/support/troubleshooting/TSG01003232/
Another is to keep your watch running into top shape under the "Increase battery life" section:
https://www.samsung.com/us/support/answer/ANS00078033/
Should you need more assistance, you may reach us via the following for immediate support:
1. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
2. Facebook Messenger: http://m.me/samsungsupport
3. Twitter: https://twitter.com/messages/compose?recepient_ id=18768513
Reference Number: 1144380191
Thank you for choosing Samsung. Have a great day!
^Chrystel
Samsung smartwatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this watch, it's my second one after first one died. Very happy with it!
I would recommend this to a friendSamsung Watch
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This watch surpasses m expectations. Excellent item for tracking fitness.
I would recommend this to a friendReview
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with the product quality,got in black friday offer
I would recommend this to a friendRocky
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The watch is nice! Would recommend it to all galaxy users
I would recommend this to a friendMy Best Buy in Best Buy !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great experience buying our Samsung Galaxy watch at Best Buy.
I would recommend this to a friendsmart watch
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.wife loves her watch. we are not apple people and this is a good watch.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am a fan of Galaxy and have been waited for sale. I just love it! Just perfect size.
I would recommend this to a friendGreat watch.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im loving the watch. The best investment ive done. Accurate description
I would recommend this to a friendSamsung Galaxy Watch Active 4
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.replacement for Samsung Galaxy Active. Comparable. Some minor differences. Satisfied with purchase.
I would recommend this to a friendWatch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice watch. Does whatvi need it to do! Clean face!
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good buy my wife was happy to recive this for Christmas
I would recommend this to a friendwatch 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.dont like upgrades. have always learn new things. but this watch has been worrh it.
I would recommend this to a friendGalaxy watch 4 silver
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it does everything i want it to and love that i can wear it swimming and change out the bands as i please.
I would recommend this to a friendSamsung Galaxy Watch
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Easy interface. Updated tech makes for great use via blue tooth.
I would recommend this to a friend