Customer Ratings & Reviews
- Model:
- WTW5057LW
- |
- SKU:
- 6468626
Customer reviews
Rating 4.1 out of 5 stars with 1607 reviews
(1,607 customer reviews)Rating by feature
- Value4.2
Rating 4.2 out of 5 stars
- Quality4.2
Rating 4.2 out of 5 stars
- Ease of Use4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Love our new washer and dryer!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife and I love our new washer, so great that we can choose to use the agitator or not, it’s removable! It operates so efficiently, one of the best purchases we’ve ever made
I would recommend this to a friend - Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Great Buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve had this washer for approximately five months and I think we could not have made a better purchase. The washer has performed well and provided excellent service.
I would recommend this to a friend - Cons mentioned:Spin cycle
Rated 4 out of 5 stars
?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine but cycles take much longer than my last one
I would recommend this to a friend - Cons mentioned:Noise level
Rated 5 out of 5 stars
Washer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my new washer, make a little bit noise compare with my older one but cleaning very good my clothe
I would recommend this to a friend Rated 5 out of 5 stars
Whirlpool
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Machine is quite and does what its supposed to do.
I would recommend this to a friendRated 1 out of 5 stars
Customer Servive
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased a Washer & Dryer set on 4/5/25 at The Coconut Point Store in Estero, Florida. The merchandise was on 4/9/25. The delivery was done. They came in took the machines and were gone in about 35 minutes. Later I realized that the dryer was not checked for content. I went to the store the morning of 4/14/25, trying to find where the dryer was or its contents. At that time, I spoke to Javon C, a manager who said that he wasn’t sure, but he believed that the picked-up machines were sent to Miami. I asked him to check further. Since I had not heard from him by 4/17/25 I returned to the store and spoke to Josh A another manager. He assured me that Javon would reach out to by 4/22/25. On 4/24/25 I returned to the store and spoke to Staci D another manager. She assured me that issue would be resolved and that she would escalate the issue to the LPR department. On 5/2/25 I spoke with Hunter another manager at the store and he told me that he would look into it and get back to me. On 5/15 I called Hunter again and he told me a new store manager was in place and he would discuss with him and call me back that day. On 5/20/25 I called and left a message for Hunter requesting a call back. What appalls me the most is the complete lack of customer service and follow through by this store and its management team. It is difficult for to comprehend that the 4 managerial people that I have dealt with at the store have NEVER call me back. I assume that as an individual customer I have no value. My local Best Buy was more compassionate in trying to provide help and answers, but to seem to receive the same response. Henry F
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
- Cons mentioned:Balance
Rated 3 out of 5 stars
Washer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I got my washer delivered they did not hook it up or open the box to inspect the items. I got home from work and taught with this washer to get it to balance while washing .
No, I would not recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Happy Customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! Quiet and cleans the clothes well. The quick wash still gets the job done in less time. I really appreciate the option to take the agitator out if I want to.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
We love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The load size is wonderful . The removable agitator is great ! We are extremely satisfied!
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. I really like having the ability to remove the agitator.
I would recommend this to a friend Rated 4 out of 5 stars
Westinghouse top load washer.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied except that the washer does not have a timer that shows how much time is left and there is no audible alarm to notify when load has completed. Our older Westinghouse washer had those features.
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice and quiet washer I will recommend everyone to get one super
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Looks good and delivers
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The machine is so much quieter than our last one . I am enjoying the quality of wash and the appearance of the machine. I will soon order the matching drier.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Happy with My purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this top loader washer. I am able to wash all pillows and quilts. I never need to go to the launder mat to do this.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 4 out of 5 stars
Reliable washer
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to work. Child proof.........
I would recommend this to a friend Rated 5 out of 5 stars
Washer
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer! It’s lightweight and it does the job on washing the clothes
I would recommend this to a friend- Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Whirlpool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My Mother has always used products whirlpool. I absolutely love the washing machine. That all my products are whirlpool.
I would recommend this to a friend Rated 4 out of 5 stars
Washer Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good item. Can be improved with if timing is included.
I would recommend this to a friend- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Best washing machine for the money!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has been an amazing washing machine so far! I would definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Removable agitator
Rated 5 out of 5 stars
Clean clothes
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that this washer can have the agitator removed to make it easier to wash clothes.
I would recommend this to a friend





















