Customer Ratings & Reviews
- Model:
- WTW5057LW
- SKU:
- 6468626
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.3 out of 5 stars
Customers are saying
Customers praise the 4.7-4.8 Cu. Ft. Top Load Washer for its removable agitator, effective cleaning performance, ease of use, and large capacity. Some customers have expressed concerns about the noise level during operation, reliability issues, and problems with the spin cycle and balance. Overall, the washer seems to be well-received for its functionality, but potential buyers should be aware of the reported issues.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Removable agitator
Amazing washer.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this washer! We bought the set and having a removable agitator has been great for us personally!
I would recommend this to a friend good unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.got a good price and a good product. it works very nicely. had thought about purchasing for awhile. glad I did it.
I would recommend this to a friend- Pros mentioned:Removable agitator
Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love it. So far very happy with our choice. Might need to get the matching dryer
I would recommend this to a friend Washer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have had this washer for a couple years and it has done great
I would recommend this to a friend- Cons mentioned:Noise level
Happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Good , Only complaint is it’s Loud, Isn’t a deal breaker if it’s in a Different room
I would recommend this to a friend - Cons mentioned:Noise level
Water not deep enough for full wash
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t fill up with enough water to wash a big load
No, I would not recommend this to a friend - Pros mentioned:Removable agitator
Great buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful product...love the removeable agitator!!
I would recommend this to a friend - Pros mentioned:Removable agitator
Machine broken after 1 year and 1 month
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t suggest purchasing this or any appliance from Best Buy. I have been without a washer for going on a month because they “can fix it”. This is out of control. There is no reason to purchase a warranty when you will be forced to take off work multiple times just for your appliance to never be fixed or replaced. I have spoke to many agents that “understand my frustration and feel horrible” but are doing nothing to rectify the situation. Total waste of time and money and I will make sure every person I speak to and every review I can leave knows this. This machine is broken at one year and one month. That is completely unacceptable and I believe I was sold a faulty product. It was also serviced after about 3 months by whirlpool.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, AlysonW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Removable agitator
Dual usage
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product Love whirlpool and the large capacity drum.
I would recommend this to a friend - Pros mentioned:Removable agitator
Marge's washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the top loading feature. It's very easy to use and I really like the removable agitator feature.
I would recommend this to a friend - Pros mentioned:Removable agitator
New Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great versatility, removable agitator increases the options even more
I would recommend this to a friend - Cons mentioned:Noise level
WATER LEVEL TOO LOW!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.not enough water to clean the cloths! needs a way to override the water level being too low!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We apologize for your concerns regarding the low water level in your washer. Please check the following troubleshooting tips:
1. Cycle Modifiers and Water Level Selection
Modifiers: After selecting a cycle, you can adjust default modifiers like Soil Level, Spin Speed, and Temperature using the cycle settings buttons. Not all settings are available for every cycle.
Water Level (If applicable):
Auto Sensing: Turns the Water Level knob to this setting to allow the machine to automatically sense the appropriate water level for the load size.
Deep Water Wash: Turns the Water Level knob to this setting to add the maximum amount of water. Note: This option may lead to longer cycle times due to extended fill times.
2. Bulky Cycle Operation (On some models)
The Bulky Cycle uses a series of fills while agitating. It may appear to have insufficient water, but the washer will continue to add water over 10-12 minutes as sensors monitor the load.
Agitation during the fill improves cleaning and helps reach the optimal wash water level. The fill may pause occasionally for additional mechanical action.
3. Non-Agitator Models (Low-Water Wash Plate System)
The washer automatically adjusts the water level to the load size, and no water level selector is needed.
Loading: Load items in loose heaps evenly around the wash plate. Keep the center uncovered.
Important: Do not add more water. Excess water can cause clothes to float, lessening the cleaning action because the clothes must engage with the impeller.
4. Clean Washer Cycle
If you feel the water level is lower than when you first started using the washer, run a Clean Washer cycle to re-calibrate the control and reset factory-set water levels.
Run this cycle about once a month or every 30 cycles.
Maytag recommends using affresh®, which cleans deep inside the appliance, reaching components like the tub, pump, and hoses.
Should these steps not resolve your concerns, please reach out to us directly via our social media channels for further investigation and assistance:
Facebook: https://tinyurl.com/Whirlpool-Facebook
Instagram: https://tinyurl.com/Whirlpool-Instagram
We look forward to hearing from you.
- Pros mentioned:Removable agitator
Wash machine!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its freaking awesome!!!! Our prior machine died and they had it in stock! Lowes had it but would have made us wait a month! Boo for Lowes!
I would recommend this to a friend - Cons mentioned:Reliability
Just ok
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second try with this product. The first one broke after one week. So far so good with the second delivery
I would recommend this to a friend - Pros mentioned:Capacity
Would buy again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not had any issues at all. Capacity has been great for my use. Wash cycle is quick.
I would recommend this to a friend - Pros mentioned:Ease of use
Easy to use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great features and most of all easy operation. Definitely recommend this product.
I would recommend this to a friend - Pros mentioned:Capacity
Large capacity washer and dryer.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.GREAT WASHING MACHINE. We were in need of a large capacity washer and dryer for years.
I would recommend this to a friend - Pros mentioned:Ease of use
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use, works & looks great. And delivery was excellent. 10 stars…
I would recommend this to a friend - Pros mentioned:Ease of use
Whirlpool Washer/Dryer Review
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality. Reliable. Easy to use. Economical. Highly recommend this Whirlpool washer and dryer.
I would recommend this to a friend - Pros mentioned:Cleaning performance
washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it …. so efficient and i love all the gadgets that it has .
I would recommend this to a friend