Customer Ratings & Reviews

I've had this printer for about a week. Purchased to print photos for birthday party. Not impressed. The photo quality is not great. Lines through the images, colors seemed very off. Just not a very crisp/sharp photo print. If you're looking for a good photo printer, pass on this one.

Not so great keeps getting error messages after only a few months of having it

I like the refillable ink feature, but the images produced by my five year old canon printer that was 1/3 of the price are so much better. If I did not miss the return window this would be coming back to the store

Scanner died after less than a year. I bought this end of November 2021 and by end of July 2022 the scanner is no longer working. I use the scanner maybe once a month or so and the light bulb and maybe more is malfunctioning. The printer portion is fine, no issues there.

Didn't realize it wouldn't do double sided copies automatically....how is that even possible this day and age.

Best Buy sales person misled me. telling me that this model EPSON HAD A BETTER QUALITY PRINTING THAN THE CANON. & they were out of the inks that I needed as the ones included with the printer were minimal. WRONG THIS PRINTER IS THE WORST PRINTER I HAVE EVER USED. I'd be very happy to return it for a full refund / plus the refills & receive credits. I had to buy the extra refills from Staples. Totally Disappointed. I have Never had such a bad service / advice from a Salesperson. this guy was in a rush for whatever reason.

Unreliable. Does not work most times or has very long wait times to print. Consistent connectivity issues. Not able to use this for my business as I cannot be sure when it will actually work as expected.

I made a big mistake buying this printer. The great reviews convinced me that this was the printer I needed for my small business. I needed something that printed clear, vibrant pictures. This printer will not do that. I get dull prints with white vertical lines. I've tried every remedy possible: clean the print head, do a print alignment, uninstall and reinstall, etc. I've also reached out to Epson directly but there were of no help. I wish I could return this but I'm outside my return period so I'm basically stuck with it. Do yourself a favor and buy a Canon or HP. Skip this one.

I love the Eco tank , but the printer is too basic for my needs. I am not happy with the printer for that reason. Had not seen one in the store and did not realize that there was no paper trey. It was too late to return it. When I make a copy it makes the whole background grey.

Its ok printer, Connection issues and takes long to print

This printer is slower and noisier than other brands that I've owned.

I REALLY DONT LIKE THIS PRINTER IT IS SO SLOW IT HAS A GOOD QUALLITY PRNT

I hate this printer. I switched from HP because I am not a fan of the automatic ink shipment feature and the unavailability of replacement ink in a brick and mortar store. Well, I regret my decision to switch to Epson. Check the paper loading feature, it is difficult to load paper and maybe you can print 3-4 pages before it misfeeds. I miss my all in one and will toss this when I find a good deal. My only mistake was not returning it when I could because I believed I must be too vapid to use this one. Nope, not vapid. My geek brother in law had a good laugh over this crap purchase.

Was so excited to buy this printer not knowing that there is an ink overflow tank that needs to be replaced and can only be done by Epson you have to mail the printer to them pay $45 plus tax and wait a month to get it back it is the only option as they didable the whole printer everytime the ink pads need replacing. I will never buy another Epson product what a money grabbing scam!

This machine would not connect to my internet. I then I called the company to request help. Even though I was willing to connect to my computer with a cable, they refused to send me a cable unless I purchased it. I returned it and purchased a Canon printer which connects to my internet and works well.

I purchased this printer to convert to a sublimation printer. That went through perfectly. However, the machine developed a paper jam message that was not fixable....even after communicating with customer service. Ended up just throwing it away after three months. Not worth the money.

Printer would not connect to app. After 3 hrs on phone with “customer service “ they blamed T-Mobile. Only 10 minutes with T-Mobile and rep said he could see it hooked to my system so machine must have a glitch. Second machine does same thing! Traded for HP and wow in 10 minutes I’m printing again!

I bought it less than a year ago, and it doesn't work, and no one has solved it for me, not Best Buy or Epson. I don't recommend it.

Printer setup was easy and the ink bottles are so much nicer then using expensive inkjet cartridges. I gave it 4 stars because for the money they could have installed a bigger lcd screen but you can setup everything through the app so it’s not that bad. I’m happy I switched from HP to Epson.

I can't express how much I dislike this thing. I have had a couple printers in the past and all one had to do was plug them in and they printed and scanned. It was positively miraculous compared to this useless, unnecessarily complicated mess.