Customer Ratings & Reviews
- Model:
- 386727-01
- SKU:
- 6469925
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.8 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers are impressed with the Supersonic Hair Dryer's ability to drastically reduce drying time, its overall performance, and its manageable noise level. Many appreciate its ease of use, powerful performance without extreme heat, and the usefulness of its attachments. However, some customers have concerns about potential hair damage and consider the price to be high.
This summary was generated by AI based on customer reviews.
Broken
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s not working no more, we used only one time. Every one has same problem
No, I would not recommend this to a friendBrand response from Dyson Team
Posted .Hello Azizxon, we have reviewed your concern regarding the issue that you are experiencing with the machine. We do apologize for the inconvenience caused to you. This is not the experience we want our customers to have. Please do not worry, we will do our best to help you out with this issue. We would like to examine this by performing some troubleshooting steps to get into the root cause of the issue, for more detailed information please feel free to email us on askdysonUS@dyson.com and in the Subject Line please include: "Dyson Review" for prompt attention to this matter.
Best Wishes,
Ridhu,
Dyson Customer Support
Great unit
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for me to keep Great product Well built
I would recommend this to a friendGreat hairdryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job much faster than other brands. Worth the price.
I would recommend this to a friendGreat gift for mom
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fancy and fast my wife feel so happy whit it and use almost every day
I would recommend this to a friendBroke after short time
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 11 months stopped working all together
No, I would not recommend this to a friendIt’s ok
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s ok...but too expensive, quick and easy to use
I would recommend this to a friendgreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.its hard to do a review since the item is a gift for my wife
I would recommend this to a friendIt fails a lot
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After a few months of use, it started to shut down
No, I would not recommend this to a friendIt’s good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s heavy and it doesn’t get as hot as previous dryer
I would recommend this to a friendDidnt work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the dryer didnt even work when i opened the box
No, I would not recommend this to a friendTania
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bad!!! It turns off often I am very dissatisfy with this product.
No, I would not recommend this to a friendNatural hair
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have natural hair. I wasn’t sure if this would provide me with the appropriate healthy heat for my 4c hair. I returned it because wasn’t sure I needed this particular hair dryer. There aren’t many reviews on natural hair.
No, I would not recommend this to a friendGood product ,,, tad expensive
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product ,,, tad expensive Power cable weigths too much
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.But not the try Harry it’s just better wife approved
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Definitely want to get a case to protect
I would recommend this to a friendNot worth the buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not very good on curly hair.. wish it was what I needed for my hair, but it couldn’t style it
No, I would not recommend this to a friendJust ok
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It dried my hair pretty quickly, but then again so did my other dryer. I did notice it made my hair a bit more frizzy than my other hair dryer. For the cost personally don’t think it’s worth it.
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hello there, this is Kelly with Dyson. Thank you for your review of the Supersonic Hair Dryer. There are a few different things you can do to change the method in which you dry your hair. To begin with, the unit is designed with a type of thermal control which means it will monitor and control the temperature at all times. When the dryer is held away from your head the dryer reads the temperature of the room and not your hair; this also causes your hair to blow all around which can lead to damage and tangles. In light of this, it may be necessary to use the dryer directly against your hair with a low speed/heat setting (to start with) using either your hand, a paddle brush or roll brush to control the movement of your hair. When applying these tips to your everyday styling you should start to see a difference in the texture of your hair.
You can find styling tips and tricks at the Dyson hair channel on YouTube here: https://www.youtube.com/channel/UCxhm7KndIp-w-DyHeckHo_A
We'd value the opportunity to learn more about your experience with your Dyson Supersonic, as we'd like to help ensure you are having a 5-star experience. Please feel free to reach out to us directly at [email protected]. We will be in touch.
Best wishes,
Kelly
Dyson Customer Support
Dyson - Supersonic Hair Dryer - White/Silver
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This I have to say Best Buy is the best part of this dryer and thank god for buying protection!!!! We’ve had dyson products for years never disappointed but we’ve replaced this dryer twice in a year had the third one for almost two years and just died on us again and it’s only my husband and I who use it I use maybe twice a week him almost daily but he’s just about bald!!! lol I have to say dyson also replaces all their products very easily without any fighting. I just don’t understand why these dryers keep dying on us. Does anyone else have this problem with the dyson dryer???? Thank you, Cindy & Bruce
No, I would not recommend this to a friendBrand response from DysonProductExpert
Posted .Hi Cindy, this is Kelly with Dyson. We're sorry to hear of your disappointing experience with your Dyson Supersonic. I'm happy to inform you that, while we don't expect any problems to occur, if you purchase your machine new and from an authorized retailer Dyson will back your purchase with a free 2-year guarantee. That being said, we're also always keen to assist with troubleshooting any issues regardless of warranty status. Please feel free to contact us directly at [email protected].
Best wishes,
Kelly
Dyson Customer Support
Worked very good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worked very good seemed to fluff my hair up to little.
I would recommend this to a friend- Pros mentioned:Drying time, Noise levelCons mentioned:Hair damage
Worth the money, wife loves it!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wife needed a new blow dryer. Look and saw this Dyson. Read a few reviews and a lot said it cost a good amount but worth it. They were 100% right. She rants and raves all about it, from it drying quicker, to her hair feel not as damage, and it is a lot quieter. Good product
I would recommend this to a friend