Customer Ratings & Reviews

This printer was not worth the price tag. It wouldn't stay connected to the wifi and had a hard time staying connected to my computer even with the usb port. Maybe just a bad one but there doesnt seem to be a decent printer anywhere

The printer we bought has trouble with the feeder tray. Pages often jam by catching on one side and wadding up inside the machine.

Aboslutely crappy unit. ADF failed in 6 monhts. Printer failed in 1 yr. Do not buy. Had a better interface than Canon and easier to use but that atleast worked for about 2 yrs

I bought this printer because of its reviews but broke after 4-5 printing sessions. The repair will cost as much as to buy it new. Not very good printer at all.

worst printer! Has major issue loading paper. Paper keeps getting jammed and doesn't load. I have regular new paper, I fan the paper and it still doesn't load. Worst customer service as well. they promised me they will send me a new Epson printer not a refurbished one. Of course they send me a refurbished one and I now have to go through the hassle again of ages of customer service to try to get another new one which they promised me. I had just purchased it in January 2023!!

It kept saying paper jam ! there was no paper jam.

I replaced another printer brand with this Epson as my previous printer kept losing connection and the ink cartridges were expensive. This printer is perfect!!

Not recommended been having trouble with it since I got it already replaced it 3 times and it does the same thing it keeps getting paper jams after paper jams don’t buy you’ll been warned it’s a waste of money!!! And Epson won’t refund your money basically your on your own

This product was horrible. I used it a handful of times and it stopped printing

Great service great price we had planned on buying an Hp but with ink useage and how epson changed for the better we decided to try epson printer

Buy this if you like jam ups. Bought it and took it back because it was constantly jamming. The second one was no better.

We can’t get it to go past the select your language screen. We filled the tanks, but don’t know if they calibrated. Greek Squad doesn’t help unless we pay for them to come out. We may need to return it for a different one.

Doesn't work a year later after warranty ends go figure... Scanner jams non stop and no longer works. Printer is out of alignment and leaves lines on the prints. Regret buying.

The printer prints pink instead of red at high quality 600 x 600 print settings. Best Buy said there was nothing they could do if the printer is printing something.

Better than the first epson I bought, but still had the same issue - it ate one too many documents.

Unfortunately the epson drivers conflicted with my operting system and i had to return it but best buy helped my pick out another and all's well

The printer does not print right away and takes a long time at irregular pace or sometimes not at all

Difficult to set up w computer Hard to speak with customer service

I used to have HP Officejet 8250 for many years, it worked fantastically. As the feeder has spoiled I bought this Epson 4850. It was very slow while printing, mainly images and the quality were not that great. I had to return it after trying it for a few days.

I wasn’t certain if the price paid would reflect in the quality of prints and features, and it didn’t completely. With the proper settings adjustment and good quality paper, print quality can be raised, but if your need is for printing graphics and photos, perhaps choose a photo specific model. I’m hopeful the savings from having to buy ink cartridges makes this purchase worthwhile.