Customer Ratings & Reviews

This is not my first Epson Inkjet printer. I’ve had a few of them over the years with my last being a WF-7720. This one, the EcoTank ET-4850, promises to correct an issue prominent in many Inkjet printers – high printer ink costs. In purchasing this unit, Epson provided four bottles of ink: Black, Cyan, Magenta, and Yellow. Adding ink to the printer is easy as pie, and as easy as promoted. And the process is quick, perhaps a minute or so per bottle. Epson states that the ink should be sufficient for 2 years’ printing needs, although that’s relative to the kind of printing you do. Setting up the printer was also easy. The included documentation had a link to a web-based process that walks you through the installation process. It waits while you install the ink, prompts you to select your local network’s SSID and password, and so on. In about 30-45 minutes, all was up and running. The ET-4850 can scan, copy, fax, and print. You can use the printer’s small display window to do many of these functions, but the screen is so small that I regularly pressed the wrong icon or entered the wrong letter or number. Seriously, the screen is not geared for people with large fingers, nor for older people who might need larger characters with which to work. Epson provides apps that run on your phone to perform all functions, as well as downloadable apps for your Windows/Mac systems. I prefer the Windows apps for the majority of work I do. The ET-4850 can do both one-sided and two-sided printing. It does both very well and is reasonably fast. For test printing color documents, I have a Word document with three brightly colored bird photos embedded, and the results were surprisingly good. To get a good color result on my other printers using plain paper, I had to change the other printer’s respective print driver to reflect high-quality even though I was only using plain paper. Not specifying high-quality caused the color to be blah. And on top of that, the printing slowed down substantially. With the ET-4850, however, you can get pretty good color prints using plain paper. For good photo quality prints, replace the paper in the paper tray with something akin to Kodak Premium Picture Paper. Place the glossy side down in the tray, then define to the printer driver the kind of photo paper you’re using, size stock, and portrait/landscape. For our needs, our photo paper is High Glossy, 4x6”, portrait. Printing a photo on the ET-4850 also caused it to print slower, but not as slow as my other printers. As an aside, the printer comes with a 250-sheet paper tray, which minimizes how frequently you’ll need to add paper. For faxing, there is a separate Epson Fax app to manage your fax-related phone numbers, as well as tools to ensure that your landline is connected to the printer correctly. Everything related to the faxing process is easy to set up. The ET-4850 comes with both a built-in flatbed scanner and an Automatic Document Feeder (ADF). The flatbed scanner worked without any issues. The ADF, not so much! I scan up to fifty (50) mostly 2-sided documents a month. Since the ADF does NOT do two-sided scanning, the ADF is almost as bad as having to lift the top to get to the flatbed scanner. Place the two-sided document into the ADF and scan the first side, then flip the page over and place it on the ADF for another scan. For me, this defeats the purpose of an ADF. ADF’s come in many flavors. Some scan the top of the document, then automatically flip the document over and scan the bottom. Others scan both the top and the bottom of the document (duplex) at the same time. And then there’s this ADF, which only scans one side of a document. Consider this: my homeowner’s insurance policy is generally 30 pages long. If I want to scan the policy in, I’m going to have to scan the whole document twice. The first pass will scan in the top side of each page, then I’ll need a second pass to scan the bottom of each page. If all pages are double-sided, the policy will scan pages 1, 3, 5 etc. on the first pass, then even numbered pages on the second pass. Fortunately, the Epson Scan 2 app can be set to Edit, which permits me to drag and drop scanned images once the scanning is completed. However, this can be onerous since it is difficult to read the small fonts in Edit mode (even if you expand each page on a 1-by-1 basis). And you’re dealing with 60 images. Another issue with the ET-4850’s ADF is how easy it gets jammed. I recently scanned in a four (4) page document. Three of the pages were pristine, with no dog ears, staple marks, or previous folds. The fourth page had previously been folded, although I spent to good bit of time ensuring that it was as straight as possible. The ET-4850’s ADF jammed every time on that page. Yet, that same page went through a different printer’s ADF without any problem. The ADF put a damper on an otherwise nice multifunction printer. For someone who might rarely use the ADF, or scans primarily one-sided documents, and only scans pristine pages, this is a super solution. It prints reasonably fast and does an excellent job printing color photos on photo-grade paper. And of high importance to me, replacement ink is very affordable. The ET-4850 would easily be a 5-star solution if not for the ADF. As such, I’m giving it a 4-star rating.

It may say 8 pages a mjnute but not for photos it take 3 Minutes per print and they were low quality as well

Very difficult to connect to multiple devises, no phone support, prints 1/2 pages not full copy, color is muted not sharp, dont try to print photos poor quality.

Mediocre print quality, quirky user interface, lightweight construction quality. Buy a laser printer.

Easy setup, complete up to date software, beautiful prints including on photo paper

I don't know why they keep asking me to make a review on something that I purchased online and it didn't even make it to my house the guy who supposed to deliver my printer didn't deliver it and keep it for him self.and thats why im giving it a 1 star.i end up buying the printer somewhere els exact same printer and i love it.

great printer like the fact that I don't have to purchase anymore ink cartridges.

It was a little difficult to install but I have been very please with this product so far.

Printer works as expected.. We've used as wireless several times... Worked great.

Garbage. I bought this about 2 months ago and have never ending problems with print jobs getting stalled from Windows 10 as well as Ubuntu 20.x... my wife can't print from her Chromebook because the printer isn't "compatible". I paid ~$450 for this thing and it is also slow. Never would have bought another Epson except I was desperate and inventories were low. Won't do so again.

The printing was slow and the prints looked very faded. The colors looked very dull so I returned it.

Did not like and had to return. Color did not print true and print always seemed to have a blur and not crisp. I now have another printer that is just great that i like very much.

Having owned for two weeks...I find the printer to be satisfactory, nothing to get excited about. However the scanner is a MASSIVE p.o.j. Very, very disappointed. I have a ruler shaped Epson DS pocket scanner that I use because its FASTER and doesn't jam over and over again. NOW I have to go through all the BS to return this pile and get something else. GRRRRRR!

Very nicely made copier that can hold 250 sheets of paper in the tray

I don't think there is a worse product on this planet than the Epson ET-4850. It is mind-boggling slow, printing either color or B&W, and has a high difficulty connecting with a wireless system, making the scan feature useless.

The Epson printer is great and is very useful would buy it again.

I use it for school, printing lots of stuff, doing well so far

Printer’s quality is amazing. The setup is really fast and easy.

I am very satisfied with my purchase of this printer!

The printer jams alot and everytime I attempt to print I have to press "ok" because it does not recognize the paper type. I am working on trying to determine how to fix this issue. I have never had these types of issues with a printer. The cost for this printer is really too much for the types of issues I am dealing with.