Customer Ratings & Reviews
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. 1 Most features require a Internet connection to the printer, as well as an Internet- and/or email-enabled device. For a list of Epson Connect enabled printers and compatible devices and apps, visit [www.epson.com/connect](http://www.epson.com/connect).](https://pisces.bbystatic.com/image2/BestBuy_US/images/products/f1212168-027b-4ffa-9155-e0532bbc2ece.jpg)
- Model:
- C11CJ63201
- SKU:
- 6470009
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers find value in the EcoTank ET-2850's print quality and ease of use. Many appreciate its overall performance, easy setup, and compact size. However, some customers have reported occasional paper jams and connectivity issues. A few have also noted that the printer can be quite noisy.
This summary was generated by AI based on customer reviews.
Epson Printer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don't like the quality of the photos this printer produces. It shows a lot of blue throughout the pictures. I and the Best Buy Tech tried different orint settings and printed photos new and old from both the cell phone and computer. Each time the outcome was the same; too much of a bluish tint. Also, too many steps to get photos to print each time. Sorry, this printer will be returned.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Cordlessphone, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Your printer also includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Xprinter
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Exceptional printer. Nice features. Convenient ink.
I would recommend this to a friendJunk! Faded colors and lines
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would give it negative stars, the printer colors were always faded with lines in the photo. I don't have a picture because I got so frustrated that I threw all of the copies in the trash. I should've put the printer in the trash right along with it! This printer should cost no more than $25.00! It is absolute and utter GARBAGE. I DO NOT recommend buying this HORRIBLE printer! I exchanged it for a Canon LASER JET printer and am in love with the QUALITY of print and the features of the printer. Do NOT buy inkjet printers if you want a quality print job. Buy LASER JET!!!!!!!!!! I don't know HOW this printer has 4 and a half stars!!!!!! The canon was only $10 more than this lowsy printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi KristenW, we're sorry to hear you were not satisfied with your Epson ET-2850 printer. Epson takes into consideration all feedback to improve the performance and quality of our products. Hopefully we can assist you with a future product. Sincerely, Joseph – The Epson Team.
- Pros mentioned:Ease of use
Good print engine, poor software
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The physical setup is very well documented and easy to do. The wifi setup is very poor. The printer will not connect to a 5ghz network or a network that has both frequencies enabled. It also needs a very strong signal to work consistently. Also mesh networks cause problems since you can’t tell what access point you’re connecting to. It took me an hour to get it to work on my network. I had to create a standalone 2ghz network.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Jack, we appreciate your feedback on the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please get in touch with our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
don't buy
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For the printer being expense, it is not worth the price. I was expecting the best. I usually like to stay within the price range of $100-$175. I thought it was going to be really good but it was mediocre. The first prints were not good and the ppm is horrible. Had to return the product to the store. Setting up is the worst!!! Took like a good hour.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi CaliforniaState, we appreciate your feedback, and we'll forward this information to the relevant departments to help us improve the quality and performance of future Epson products. Your ET-2850 printer includes a 1-year Limited Warranty and free lifetime tech support. If we can help you with anything else, our support team can be reached by phone at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT. Once again, thank you.
Sincerely, Sam - The Epson Team.
WORST PRINTER EVER!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hate this printer! I'm pretty technically savvy, but this is the least user friendly device of any kind I have ever encountered. We had a Canon printer for many years that was so intuitive to use. First complaint is the tiny screen that is on the front of the unit versus the top. If you want to wrench your back, get this printer. Unless you put it on top of a stack of books you cannot see this printer screen. Second the screen is so tiny even when your nose is in front of it you cannot read it! Finally, even after reading the 6000 page user manual on line, I cannot figure out how to change basic functions like paper size, double side printing, black and white or color. And to boot... it arbitrarily changes to multiple copies without my even having changed a setting!!! THE WORST PRINTER EVER! I got it for the ink cartridges but so not worth it for the lack of user friendly design.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Soonershark, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team
Epson printer was disappointing
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The setup was complicated and kept having issues. The scan software was very basic single sided scanning and almost looked like a beta version of a program under development. I returned the Epson and bought a HP office jet pro 6978 for less money and far better software, double sided scanning, double sided printing, fax capable in software.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mart, we're sorry to hear about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Epson EcoTank 2850, Tanks, But No Tanks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased an Epson Tank printer based on favorable reviews in Consumer Reports. I was disappointed. Set up was a long and arduous process. I had to keep moving the printer closer to my router to achieve full wireless control. Even then printing was slow and would often time out. I returned the Epson to Best Buy and purchased an HP Tank printer which I am satisfied with.
No, I would not recommend this to a friendEpson 2850
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this printer from Best Buy about a year ago. Im currently experiencing print head problems. The only color it now prints is black. Sfter several attempts of cleaning the prints via their printers software tool is still very unsatisfiable. Would not purchase this printer
No, I would not recommend this to a friendEpson ET2850
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this printer 2 years ago. The printer has now quit printing. Have extended warranty but Epson wont cover it. Said i need orginal receipt. Cant find it. This is the second one i have had quit. Will never buy another.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello BigPunchy, we're sorry to hear about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. If you need any assistance, our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday - Friday, 7 am - 4 pm PT; Sincerely, Sam - The Epson Team.
Ink Jet Heads Easily Clog!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.STAY AWAY if you print less often than every few days. I print every Monday and every Monday at least one ink jet head is clogged. I have to clean the heads every time before printing which wastes expensive ink. Epson even claims they solved this issue. They have not. Big disappointment.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello TimO, we're sorry about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance.
Sincerely, Sam - The Epson Team.
Needs Better Customer Service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very poor printer. I bought this when my other printer died of old age. It was installed by a tech Geek from Best Buy, and it was fine for several days. Then I got messages that the ink levels need to be checked. They were full. I called for assistance, and kept getting appointment dates that were subsequently canceled or were no shows. I finally returned it and canceled ties with Best Buy.
No, I would not recommend this to a friendNot worth the money
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The scanner can only scan one page at a time and the quality is awful. My $40 printer/scanner did a much better job. As far as printing, the few times we've used it so far it has made weird noises, and it has also randomly printed a previously printed document that we didn't reprint (it just started printing on it's own).
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello, we're sorry to hear about your disappointing experience with your Epson ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Our Epson Support Team would like to hear more about the issue you are experiencing and can be reached at (562) 276-4382. Hours: Monday - Friday 7 am - 4 pm PT. We look forward to your call. Sincerely, Sam - The Epson Team.
A printer is of no use if it won't connect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Having an exceedingly difficult time connecting the printer. The printer shows it is connected to the wifi network on the screen but neither my phone or PC can see it nor connect to it. Even after installing the app and downloading the drivers. If i wanted shoddy printing connections I would have stayed with my old printer. Not impressed.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hello Mike, we're sorry about your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson provides helpful information, including FAQs and self-help tools, on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty, plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday if you need assistance. Sincerely, Sam - The Epson Team
Paper jam
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have an Eco tank for about a year and now, I get paper jam error messages and can’t clear the error. Tried cleaning the rollers but nothing helps…junk!
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi Epson Customer, we are sorry to hear that you are having issues with your Epson ET-2850 printer. Please visit www.epson.com/support/et2850 for useful product information on optimizing print settings and avoiding paper jams. Your Epson includes free technical support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). We appreciate your purchase, and we value your feedback. Sincerely, Joseph – The Epson Team.
Comes with Blackmail
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good printer. But if you want to install drivers to use it from a PC, they actually force you to check the opt in box for promotional emails. You can't get them without doing that. That's blackmail. F U Epson Marketing Department. I will be posting negative reviews because of this alone.
No, I would not recommend this to a friendPrints with smudges.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Printing with smudges. Especially when printing envelopes
No, I would not recommend this to a friendWrost Printers
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrost printer ever I would not recommend. Too slow and jams, errors, prints slow, back in splattered all over my paper. I would not buy this printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi chormebook, we are sorry to hear you are having issues with your Epson printer. Your ET-2850 includes a 2-year limited warranty plus free technical support for the life of your product. Our Epson Support Team would be happy to hear from you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Alissa A. – The Epson Team.
Useless if not constantly used.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst printer if you do not constantly use it. The printer ink lines clog and is a terrible mess to try to clean. Do not buy if intend to not continually use the printer.
No, I would not recommend this to a friendBrand response from Epson
Posted .Hi, we apologize for the disappointing experience you’re having with your Epson EcoTank ET-2850. Performing regular maintenance, such as a daily nozzle check, could greatly reduce the need for print head cleaning. Our Epson Support Team can also help you customize your print settings for more efficient ink consumption. If you need further assistance, your product includes free lifetime tech support and you can call us at (562) 276-4382 between 7am - 4pm (PT), Monday - Friday. Regards, Tony – The Epson Team
broke after only a couple days of use
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.all was perfect until rollers broke only after a couple days of use. my small business had to be put on hold until other printing arrangements could be made
I would recommend this to a friendBrand response from Epson
Posted .Hello user789669, we apologize for your disappointing experience with the ET-2850 printer. Epson considers all feedback to improve the performance and quality of our products. Epson also provides helpful information on FAQs and self-help tools on the product support web page at https://epson.com/Support/Printers/All-In-Ones/ET-Series/Epson-ET-2850/s/SPT_C11CJ63202#questions. Additionally, your printer includes a 1-year Limited Warranty plus free lifetime technical support. Please contact our support team directly at (562) 276-4382 between 7 am - 4 pm (PT), Monday - Friday, if you need further assistance.
Sincerely, Sam - The Epson Team