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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1591 reviews

Rating Filter

Rating by feature

  • Capacity

    Rating 4.9 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer with Steam Sanitize+, as well as its ease of use, quiet operation, and large capacity. Many appreciate the aesthetic appeal of the dryer, including its color and design, and find the smart features to be a valuable addition. However, some customers have reported an unpleasant odor on their clothes after drying and expressed disappointment regarding the absence of a power cord and difficulties encountered during installation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,591 reviews
  • Pros mentioned:
    Capacity, Dryer performance

    Rated 2 out of 5 stars

    Don't purchase from best buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great dryer but the one that I received was dented on top and doesn't look new since it didn't come out of a box. It came out of the truck without any packaging. The delivery men didn't clean-up the area before installing the dryer and left a dead bird in between my dryer and washer. They threw the dryer instructions in my washer! Would no recommend purchasing this product from best buy!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued BestBuy Client,

      We thank you for letting us know about the situation with your dryer, Edan.

      To better assist you with this concern, please contact the BestBuy customer service department at 888 237-8289. Call us any time 24 hours a day.

      They can either answer your question or transfer you to your local store to answer your specific questions.

      ^Rainly Samsung

  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am just filling this in because they are making. Dryer works great, what else do you need?

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent Dryer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer has sons of room and fast even drying with a lot of extra featurea for a very fair price!

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Very good value for money

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very much satisfied for this product. Drier works very well and nice and firm

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great appliance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how quiet the unit is. Our clothes feel almost new every time they come out from the Dryer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles high capacity well!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great high-capacity dryer and it's nice having a full load of towels fresh and dry the first time! The app works great and the unit sings you a song when it's finished. We like the side opening door and easy-to-clean lint compartment. Our clothes are fresh and soft, Very happy with this unit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the set, and Seems that I only reviewed the washer. So here is my review of the dryer. It is AMAZING! My last dryer was horrible, never really dryed without a second cycle. This one completes the task on just once cycle most times with less time than set. Quiet and I am more than happy that I made this purchase....did I mention that this hold my king size goose comforter with ease!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item- user friendly and spacious. This was a great buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Wash just because

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like everything about my new Samsung washer and dryer I do laundry every day now just so I can use all the different options. I am glad I made this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Old one was having issues didn’t want to spend money to fix so bought new

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great dryer and perfect on how quiet it is. Love the clean look of it. Perfect for my laundry room. Glad i bought this samsung dryer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this brought as a set with the Smart Washer. I have not used the steam sanitize feature as of yet. But it work great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance

    Rated 4 out of 5 stars

    Decent value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer is nice. Good value. Overall is works good and I would say I'm satisfied, although when drying heavy duty items, the sensor thinks they're dry even though they're still damp.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love this dryer!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this dryer, it works great and has a easy to clean lint trap, it it also very big and holds a lot of clothes, very happy with this samsung product!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    New dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this in use for about two months now. No complaints, easy to use, does what it said it would. Enjoy monitoring it with my cell phone. Would buy again.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there NJDon, congratulations on your new Samsung Dryer. I appreciate you sharing your love for your unit with us. We thank you for choosing Samsung and welcome you to our family. ^Brad Samsung

  • Pros mentioned:
    Dryer performance

    Rated 5 out of 5 stars

    Dream

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a dream. Just wish it was big enough to fit me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer and Dryer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient works great I don't have a whole lot to put in there but I'm happy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice dryer no control on temp!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice dryer works well. My main issue is it wants to dry everything on high temp settings and you have no control on temp unless you use time dry.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Lisa77055,

      We understand how frustrating it can be when a dryer performs well but limits temperature control on automatic cycles, especially when you want more flexibility for different fabrics. We want to help review your settings and ensure the dryer is operating in a way that best fits your needs.

      For further assistance with temperature options and cycle behavior, please contact us directly so a support representative can review your specific dryer settings and guide you through available adjustments.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151668389) to help our team pull up your information.

      Thank you!

      ^Joshua Samsung

  • Rated 5 out of 5 stars

    Smart Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A beautifully designed dryer that you can track the progress of your clothes using the Smart Things app. Plus, the dryer has a drum light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love… Love… Love… I love the color. It’s options are great. The quick wash is my favorite for a fast, small load.

    I would recommend this to a friend