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Customer reviews

Rating 4.4 out of 5 stars with 422 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the Roomba j7's excellent cleaning performance, intuitive mapping and navigation, and impressive obstacle avoidance. Many appreciate its ease of use and quieter operation compared to previous models, although some find the dustbin capacity could be larger. The app receives positive feedback for its ease of use, and the suction power is frequently praised. While some users experienced issues with brushes, the overall customer sentiment is positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 422 reviews
  • Rated 2 out of 5 stars

    Didn’t Last Very Long

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased in Nov 22 and now Aug 23 it doesn’t work. I changed parts as health status recommendations and rebooted several times. Can’t get thru by phone to IRobot and don’t get response by email.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Vacuum time!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Works better than i expected and i love it!

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my irobot. picks up all the dust the broom doesnt.

    I would recommend this to a friend
  • Pros mentioned:
    Navigation

    Rated 5 out of 5 stars

    Vacuum time

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works better than I thought it would gets in tight places

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IRobot

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for my daughter. She has three cats (two with long hair) in her apartment. She works 10 hour shifts in the ER. This takes a load of her shoulders. It works well. It has never clogged from the cat hair. I caught it on sale - black Friday special. I paid less than 50% of the original price.

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top Product, mapping the house and cleaning very well!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great for how much it costs. Love the mapping

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Step up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vac, ever! I had a 960, this is a step above.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not really a “smart” device. Unit runs out of power before completing a cleaning session and remains stranded. A fair amount of dirt is missed and requires manual sweeping which defeats the purpose of this item.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Worked till it difnt

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and definitely a lot more suction than our old ‘pet series’ one but ours stopped working after a week and the pet series one is still going strong after 15 years

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Strong cleaning power with l SS noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the cleaning power of this robot and the fact that it’s not as loud as the earlier models. What I don’t like about it is the app as I don’t find it very user friendly and has intuitive in terms mapping my home and automation functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wow what can I say I love this vacuum. It picks up my goofball Great Danes hair every morning. It does a really good job. Now it does not replace a vacuum but it does a hell of a job. Highly recommend picking one of these up when they go on sale

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife was sooooo happy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife was sooooo happy last year when Santa left an iRobot Roomba j7 under the tree. This year she was even more happier when she received a second one for the upstairs room! Even the cats and the dog find the j7 an excellent toy! Seriously, this is a great machine!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last off brand always kept getting stuck and running over everything. This never got stuck. Even with cords on the floor. It gotten low to sweep under the bed and continue where it left off even when it loses a charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Neato for almost 3 years before buying this one. Overall, I am so happy with this purchase! It was so simple to set up and connect and is so simple to work. It is so much more advanced than the Neato brand! The only regret I have is not switching sooner!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great robot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuum is a must buy ! Smart and powerful enough. My only issue is the waste bin is a little bit too small for my usage. So I literally upgraded for the one with the emptying container before I have 3 dogs and 3 cats!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to keep up your chores

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum for the price. Now let’s not think this going to clean 100% cause it doesn’t you still have to sweep every now and then. But it’s a good product to have and keep your house tidy. It’s does what it says it can do.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Mapping, Obstacle avoidance
    Cons mentioned:
    Dustbin capacity
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Amazing

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This my 3rd robot vacuum and is by far the best. I was very skeptical at first but after it mapped my house I can just select the room I want to clean. It even sends me pictures of obstacles and asks if it’s a temporary obstacle or add it to the “avoid” zones. The dust bin is a bit small which is my only complaint but it goes anywhere, doesn’t get stuck, cleans surprisingly well and the controls on the app are extremely customizable. I’m really surprised how much stuff comes out of my carpet daily. I have a cat litter box in a carpeted closet and it picks up all the litter in the carpet. Can’t go wrong with this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    First vacuum robot

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To be our first vacuum robot we are not disappointed its powerful and reaches every where in our house will recommend to anyone also the app its very useful to learn how to use the vacuum and to map the entire house

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality product. I purchased this one to work from and wanted something durable, high speed and light so it is easy to carry. So far, it has met all expectations. Great product and would recommend.

    I would recommend this to a friend