Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 1,666 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this on Black Friday. Save me a lot of time. Easy setup.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Mapping, Obstacle avoidance

    Rated 5 out of 5 stars

    An excellent upgrade!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this to replace a 5 year old Deebot which is still working good. We have all hard floors in the house and this brush system doesn't kick as much dust up as the deebot did. We have 4 dogs and this does a great job of keeping the house clean. After a couple runs it mapped the house. I like that on some days the bin gets full before it's done, empties itself then goes back to continue cleaning. As some mentioned, the self clean is loud, but only for a few seconds. It does a great job of avoiding things, cords and the occasional dog toy that gets left out. We were so happy with it we bought another, but without the self empty base. That one is used in another section of the house.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good concept but execution needs more work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept is great but the working of the actual product falls a bit short as it picks up 98% dirt on hard floors but on carpet that is thicker (higher pile) it picks up 90% of dirt. In larger rooms that requires 2 passes, the first pass is smooth but on the second pass it would seem like it’s going against the grain of the carpet (if that makes sense) leaving the carpet to look like it has not been vacuum, unlike the traditional vacuum that cleans regardless of the direction being vacuumed.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Whis I had gotten sooner.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely pleased with the performance. I have two dogs. One of them got too close. The robot stop went backed up then went back to where my dog was checked the area and continued cleaning...why did I wait so long to purchase this?

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 2 out of 5 stars

    You might make it 2 years

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a small ranch with hardwood floors. I do have a lot of pet hair, and this did a fair job of keeping it clean, but I had to replace a motor within 18 months. Then around 20 months I kept getting offline errors and the vacuum wouldn’t work at all. I’d have to mess with it and get it back online. Now at 23 months the battery will not charge. It worked for almost 2 years and now I need to buy a new one. So this cost me $400 a year. SMH They don’t make them to last.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Martha

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a wonderful job. I have thick carpet in my sitting room

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works very well

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this for a few months now and we are very happy with it, I wasn’t sure that it would clean as well as a regular vacuum but it does a great job and even leaves lines in the carpet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Game changer with the auto empty!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Roomba when our original 600 series finally died. We use this exclusively in our cat room, which is where their cat tree, litter robots, food, and water are located. It runs three times per day to keep up with the cat litter that gets tracked on the floor. It has been a life changer! I no longer have to run back multiple times a day to empty the bin like I used to need to.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    Louder than I thought it would be

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Although when it empties, it’s loud! I mean really loud.

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Awesome robot!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans the house really well! Would definitely buy again!!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR

  • Rated 2 out of 5 stars

    Try other brands before thinking buying this one.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My initial excitement about the iRobot Roomba j7+ (7550) quickly faded. I bought it hoping for the reliable, powerful cleaning iRobot is known for, but this model just doesn't live up to the brand's reputation. While it does an okay job on my hardwood floors, the performance is pretty mediocre. It's frustrating to see it consistently miss small bits of debris, and it seems to struggle especially with pet hair. For a robot vacuum at this price point, I expected it to handle a basic task like that without any issues. The automatic dirt disposal is a nice convenience, and the vacuum is good at avoiding obstacles like cords and furniture. But those features don't make up for the fact that its main job—actually vacuuming well—is a letdown.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for a few months now and no issues , it cleans very thoroughly, everything works flawless, haven’t even had to change the bag yet . Let’s you know when to do all the maintenance and how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So helpful

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having this vacuum robot makes my life easier. I use the automated schedules and it cleans up my whole downstairs every morning. Still have to manually vacuum every now and then but it's not as urgent. Dog fur on carpet isn't 100% picked up but still worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Best purchase I’ve ever made

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably one on the best purchases I’ve ever made. We just love the vacuum, it’s a great alternative of a through cleaning, it helps maintain the floors for us and does a great job. Wish I would of purchased this vacuum a long time ago.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The roomba does a really good job - the dust bin makes all the difference

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the clean floors

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! If you have company and want to stop it just push pause and it will return to base empty and be ready for when you want it to clean. I like using the Monday -Wednesday - Friday auto clean.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Not a good purchase for us

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not happy with purchase. I. Brush broke off after 3rd use. 2. Gets stuck on table & chair legs 3. Says won’t run due to clog, barely used 4. Very loud compared to previous models purchased

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Experience

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good, need to purchase Roomba Vacuum bags often. But good experience so far.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    CONVENIENT AND IMPRESSIVE!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend! We have been so pleased with the performance and the convenience! I thought it may not clean the floors as well as our regular vacuum, but it cleans them just as well, if not better!!!

    I would recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Robot vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Vacuums great! Love the mapping and programming capabilities!

    I would recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re thrilled you are loving your new robot. Three cheers for clean floors! IRobotPWR