Customer Ratings & Reviews
- Model:
- j755020
- |
- SKU:
- 6471425
Customer reviews
Rating 4.3 out of 5 stars with 1666 reviews
(1,666 customer reviews)Rating by feature
- Value4.1
Rating 4.1 out of 5 stars
- Quality4.4
Rating 4.4 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
iRobot
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to program and does a very nice job so I am happy with this product
I would recommend this to a friend- Pros mentioned:Obstacle avoidance
Rated 4 out of 5 stars
Robots cleaning up
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it's been as advertised with obstacle avoidance. The mapping took a few more passes than I would have liked, but I'd rather have that than dog messes all over. All in all it's worked well so far. Probably wouldn't have gone for it if it weren't on sale when I grabbed it, but it's still nice to have
I would recommend this to a friend Rated 4 out of 5 stars
Excellent choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This vacuum works great Product was exactly as described
I would recommend this to a friendRated 5 out of 5 stars
i Robot
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the iRobot is a great tool for the home can't believe i waited this long to get one!
I would recommend this to a friendRated 5 out of 5 stars
Wife loves
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it, she had an older version and it wasn't doing good anymore. She named it and love's being able to use her phone and turn it on.
I would recommend this to a friend- Pros mentioned:Cleaning performance, Mapping
Rated 5 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product. Maps the home really well and then thoroughly cleans.
I would recommend this to a friend Rated 5 out of 5 stars
We Love Trixie!
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love Trixie. Our favorite appliance. New flooring loves Trixie too. Dogs hate it!
I would recommend this to a friendRated 1 out of 5 stars
Poor quality and expensive repair cost
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this device less than two years ago, and it is no longer able to charge. When I contacted iRobot customer service, I was informed that I would need to pay $275 for repairs, as the warranty only covers 12 months. The customer service representative indicated that the issue is likely due to damaged or worn charging contacts. For a device that costs $1,000, it is disappointing and unacceptable that it is designed in such a way that it cannot be charged properly after less than two years. Additionally, the $275 repair fee only comes with a three-month warranty, which I find to be excessively short. Lastly, I have experienced frustration with the lack of responsiveness from the customer service department, as I have had to repeatedly follow up for answers.
No, I would not recommend this to a friendRated 5 out of 5 stars
Great mother’s day gift.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for our new home and for my wife’s first mother’s day. It helps with maintaining the fur that my dog sheds.
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best thing for hardwood floors don’t need to use a broom just make a schedule and let it go
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
Replacement
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this to replace a shark. I have 2 dogs, a German Shepard and a Sheltie. This seems to do a little better job with dog hair but is very noisy especially when emptying itself. It does a decent job of learning and avoiding obstacles.
I would recommend this to a friend Rated 3 out of 5 stars
Seal problem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robot does not return to base and does not seal correctly.
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. To resolve this, we would suggest performing the steps from the following article: https://homesupport.irobot.com/s/article/32678 . If the issue continues, please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
- Pros mentioned:Cleaning performance
Rated 5 out of 5 stars
Worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It really does a great job, then docks and empties itself. It’s a life and time saver.
I would recommend this to a friend - Pros mentioned:Mapping, Obstacle avoidance
Rated 5 out of 5 stars
I robot
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very impressed with his iRobot clean great love the mapping and The obstacle avoidance
I would recommend this to a friend Rated 4 out of 5 stars
4 stars
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product. Helps our multiple pet home stay clean
I would recommend this to a friendRated 5 out of 5 stars
Reluctantly pleased
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.takes some getting used too but overall happy with this. have debated for years but finally did it and happy!
I would recommend this to a friend- Cons mentioned:Noise level
Rated 4 out of 5 stars
My Improved Hondo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I just received today and have setup with no issues. Great improvement to my 600 series. Still learning the square footage. BUT OMG reviews weren’t kidding when they said it’s LOUD when emptying the dirt to bin. Sounds like an airplane landing in my dining room.
I would recommend this to a friend Rated 2 out of 5 stars
Auto-Empty Base Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great mapping and app functionality, but frequently had issues with auto empty base. At least once a week would receive this error. Always kept the unit cleaned, and bag was not full. This required a full reboot of base and vacuum each time. Overall it was reason enough for me to return it.
No, I would not recommend this to a friendBrand response from iRobot Team
Posted .We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue.
Rated 5 out of 5 stars
Great Vacuum
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this vac. Robot i set it and forget it and once a month change the bag. And clean the wheels and brushes.
I would recommend this to a friendRated 5 out of 5 stars
Good vacuum cleaner
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommended this product!!! Very smart robot and a good price!
I would recommend this to a friend












