Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 1,666 reviews
  • Rated 1 out of 5 stars

    Poor performer from a worse company

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is terrible. The company iRobot is terrible. Their "satisfaction" policy is a lie (they won't refund your money if you are not satisfied unless you buy directly from them). I have had this for 3 months and the sad thing is the product is performing as designed. It misses a lot of debris, it has recently started throwing errors. I have a Roomba 692 which is a "dumb" model and it works far better than this. I have actually had to send it around after this several times to clean up. It spends more time spinning in a circle trying to be "smart" instead of just vacuuming. Go to rtings and find another manufacturer, it's easy, look at the top performer in any category. You won't find iRobot plastered everywhere.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you experienced. We understand how this situation might be upsetting, especially with a new product. This isn't the experience we aim to provide, and we truly value your input. Feedback like yours is crucial in helping us enhance our designs and technology.
      Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba does an excellent job! When it self empties it is very loud but I don’t have to empty the vacuum so it’s not all bad.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK, but flawed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cleans well, but has constant annoying issues. It mapped the house well enough, but then when it cleans it occasionally misses entire areas of the map- even after rebooting. Deleting the map and sending on a mapping run generates the same map. It'll clean well for a couple days, then start skipping half of a room again. Constantly has issues on the dock - I clean the charging contacts and dust bin, but then it says it can't charge, or check the bin sensor just a couple days later. A few specks of dust should not affect a vacuum this much - it's a vacuum, it'll get dirty. If I had this to do over again, I would have paid more and bought a Roborock.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Quality Performance

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does a good job for a vacuum of this size. It needs to recharge several times to finish the job if I want it to vacuum the whole floor. It does a pretty good job of picking up dog hair but some will accumulate where the wood floor meets the carpet. Definitely is a time saver!

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    My minion

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my robotic minion! I have messy cockatiels who throw seed everywhere and vacuuming was a twice daily affair. My smart little helper takes care of it for me. The only downside is when it empties it sounds like a jet engine which scares my cats haha. I love it

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Obstacle avoidance

    Rated 5 out of 5 stars

    Great robot vacuum

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great robot vacuum. Product cleans well and avoids items on floors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best one in the iRobots

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best one till now in the roombas! Covers every corner of the house and never leaves a spot out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robot vaccum

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love this vaccum robot it was the best thing I have ever bought!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Newest iRobot

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with its ease of use and set up. The apps works well in mapping your home. The bin is good for 60 days compared to the rest of the other bins that only hold dirt for 30 days. This is the newest iRobot compared to s9+ and it’s half the cost of it. Definitely recommend it. You won’t regret it especially if you are a TotalTech member which you’ll get the extended warranty for 24 months.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    Amazing.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I we skeptical about how good this vacuum could do. We have a golden retriever and 2 cats, one of which is long haired. Let me just say, give this thing the time it needs to get the mapping done and you will be amazed. It avoids obstacles great, sometimes too good, but roomba has the vacuum learning every time it cleans.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not waste your money

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't know if I got a broken one or what but this sweeper is awful, It barely picks anything up. It only has one "sweeper" arm on the bottom and it mostly just flings debris around the floor. We originally go the J5 but I wanted a mopping option so we got this. It doesn't mop. It has a pad that gets wet on the bottom. Thats it...and when it is on it won't empty because the mop is blocking the hole that it empties through. I have a Shark that I paid a LOT less for that I got years ago that works a ton better than this one.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba J7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 5 out of 5 stars

    Good vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice vacuum. I like that it takes photos when it vacuums to make sure it’s not running over things it shouldn’t.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we really love this product. Its exactly what we needed and works as expected

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance, Ease of use

    Rated 5 out of 5 stars

    J7+

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Roomba J7 + is easy to operate and cleans very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wife happy

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product, mapping system is way better than the 960 that i had before. Easy to setup and use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expectations

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is bad to the bone. My wife would trade me in today if 1 of us had to go Love Roomba

    I would recommend this to a friend
  • Pros mentioned:
    Mapping, Navigation

    Rated 5 out of 5 stars

    Roomba Vac

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on all floors, great on mapping and navigation.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Start

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not start on schedule.........................................................................................................................................................................................................................................0

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cleaning performance
    Cons mentioned:
    Docking

    Rated 3 out of 5 stars

    iRobot Roomba J7+

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could only give this device 3 stars. The jury is still out on the J7+. It seems to have trouble docking. It does a good job cleaning, but when it comes to starting or finishing a job it has some problems.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great vacuum

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum, cleans really well, the auto cleaning works great.

    I would recommend this to a friend