Customer Ratings & Reviews

Great vacuum, cleans really well, the auto cleaning works great.

This is the best robot vaccum I've ever had. Maps and cleans great.

I picked up my j7+ from Best Buy on Friday. I tried to start with a "Mapping Run" (formerly known as a "Training Run" but the app gave no such option. When I could not find any information online about this, I called customer support. After about a 30 minute wait I finally got to talk to a person. Despite her constant reassurances that she would resolve the problem, we got nowhere. She sounded as if she had never seen a Roomba and was showing me answers to several questions. Unfortunately, none of them were my question. On Saturday, I let it make a cleaning run to build a map. After that, the option became available to do a Mapping Run. I did two Mapping Runs back-to-back. It did a very nice job of mapping my house with surprising accuracy. I used the robot on Saturday and Sunday without issue. It seems to clean well and performed well. But now it's Monday. I sent the robot to clean a room, and everything went as expected. After a recharge, I sent it to clean another room, and it might have done it, but I can't be sure because as of the second run today it can no longer show the clean map. It just says Map Unavailable. I tried rebooting. I tried power cycling. I deleted and reinstalled the app. No joy. I called customer service. "Your estimated wait time is more than 30 minutes". I hung up. When this robot worked, it was wonderful. But seriously, for $850 I am pretty sure you can hire a local company to vacuum your floor for more than the 2 days I got from this thing. Support is pretty much non-existent. You get an overseas call center with someone looking up answers, the same as you probably already did. There are not many answers out there yet for the j7 because it's new. I'd suggest buying something else until the online community has had time to work out the bugs and solutions, because calling iRobot will get you nowhere.

This is our 3rd Roomba and it is by far the best. They keep getting better and better.

I love this model alot better. The bluetooth capability puts it in a class of its own..

Love it!! This is replacing an earlier Roomba and there is no comparison!! Battery stays charged so much longer!!

Great product; definitely the kings of this segment. Very smart product; almost use it daily.

I don't know if I got a broken one or what but this sweeper is awful, It barely picks anything up. It only has one "sweeper" arm on the bottom and it mostly just flings debris around the floor. We originally go the J5 but I wanted a mopping option so we got this. It doesn't mop. It has a pad that gets wet on the bottom. Thats it...and when it is on it won't empty because the mop is blocking the hole that it empties through. I have a Shark that I paid a LOT less for that I got years ago that works a ton better than this one.

It’s just made my life so easy worth it every penny you spend on it

It is very thorough and very smart. I really like how it learns every time it vacuums.

Wanted a robot vacuum that had no trouble with shag carpet. after going through a couple different ones.. This one worked the best. note - if you need a robot vacuum that does shag or heavy thick carpet. DO NOT get the i9. although it worked great with hardwood floors etc. and normal carpet. it got stuck a lot when it came to the shag.

Had to re map it 4 times a month now. Only cleans 1 room then goes home

Very convenient, but if you have time to vacuum you will get the space cleaner. The issue with multi-level homes makes this a niche product. Cleans what it can get to very well but tight corners and under cabinet lips is the main shortcoming

Wish I would have bought a long time ago!! I would recommend one to anybody who is on the fence about buying one.

This is my first robot cleaner, I should have gotten one sooner! Love it !

Do NOT buy the iRobot brand! If you read carefully, you will notice that all of the good reviews are from customers that have had their vacuum/mop for less than a year, that is about all the time you will enjoy the convenience of this disposable crap. It is very convenient to have a working robot vacuum/mop, it’s like flying in first class, once you’ve done it, it’s very difficult to not have it again, I’m just saying, spend some time researching the best products, almost none of them will recommend this unit, and once your 1 year warranty is over, you are out of luck - They will offer you $100 credit towards another piece of crap. So far, my Roborock is far superior!

I love my new J7+. Easy to set up and cleans great for a robot vacuum.

This model only vacuums and for the price you can get models from other manufacturers that do vacuum, mop, auto empty and mop wash. It bumps into everything to the point it actually moves my sonos subs. I ended up with the Roborock S8 MaxV Ultra and couldn’t be happier.

Excellent product easy to use and does a great job around beds and furniture

it is very good and im very happy. i would highly recommend it