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Customer reviews

Rating 4.3 out of 5 stars with 1666 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 1,666 reviews
  • Rated 1 out of 5 stars

    Terrible product, terrible buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product, never buy this one again, already broke after one use, should be no start. Guys, don't buy this one

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue. IRobotPWR

  • Rated 2 out of 5 stars

    Just don't

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomba is to vacuuming as margarine is to butter..

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not working as expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not cleaning, most of parts are out dated , complian for replacement

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meh, it’s decent… but it does work as advertised. Not pet friendly.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 7+ is the best out of all the robot vacuum. its lower enough to fit under most furniture . it don't need help . I've tried several different vacuum robots . this one does what the other can't .

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Useful features

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to schedule via the app and mark zones is a good feature. Cleans the hardwood and area rugs with no complaints

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Roomba J7+

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have hardwood floors throughout and were amazed at how much dust, dirt, and dog hair it would pick up that we couldn’t see. Creating the different room Zones allows you to clean just a specific room.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clean House

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best vacuum yet. Initial wifi setup was problematic but a hard reset fixed the issue.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cleaned randomly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy with this product. It cleaned and discriminately.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to share your feedback about the Roomba j7+. We’re disappointed to hear about the challenges you encountered with the product. We understand how this situation could be frustrating. Your experience is not the standard we strive to deliver, and we genuinely appreciate your insights. Feedback like yours helps us improve our designs and technology. Please reach out to our team https://homesupport.irobot.com/s/contact-support-info. We’d love to help ensure you’re getting the most from your product. IRobotPWR

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Robit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but makes too much noise when it empties and when it’s vacuuming

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has really worked well. It cleans the main areas 4 times a week. It picks up so much dog hair, I can't imagine not having a Roomba would impact the amount of hair on the floor.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iRobot problems

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will NOT support WPA3 wi-fi security!!! it will not work with that security!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Broke quickly and could not be repaired

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well…when it worked. Lasted about a year and a half then had an internal error that could not be fixed. They offer a trade in so will have to see how that goes

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Power irobot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new J7+ is amazing. The setup and configuration of the roomba took about 10 minutes. With the self-emptying functions keeps you from emptying the Roomba every day. So far the best model by irobot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase if you have animals!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. I’ve only had the machine for a few weeks and it’s already made a decent difference at home. We have 3 cats and the Roomba does an excellent job picking up their hair. Great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ok for hard floors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The vacuum works decently on hard floors, not so much on carpet. We have a low pile rug in our living room and it just drags the dog fur around into clumps and leaves it. Also, the automatic emptying process is EXTREMELY LOUD. Way louder than a regular plug in vacuum. Kind of disappointed with this purchase.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Roomba does a very good job of keeping the hardwood floors and area rugs clean . I have no carpet but I’m sure it would do well with that too. I really like the self empty mode

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very smart sweeper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent roomba, this is our third roomba and this one is head and shoulders above the previous models. Maps our entire floor plan and allows us to pick rooms to sweep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s an automatic vacuum

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gets confused in the occasional corner and manage to close the door and lock itself in a room once but otherwise keeps the floors pretty clean. I’m happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift for my brother and his family (2 kids and 2 cats). They love it!! I've been told it vacuums in such neat lines, my brother thought his wife had done the vacuuming

    I would recommend this to a friend