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Customer Ratings & Reviews

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Customer reviews

Rating 4.3 out of 5 stars with 1663 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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85%would recommend to a friend

Customers are saying

Customers praise the Roomba j7+ for its remarkable cleaning performance, ease of use, and effective navigation, including its ability to avoid obstacles. The automatic dirt disposal and pet hair removal features are also well-received. However, some customers have concerns about the noise level and battery life, while others feel the suction could be stronger. Additionally, a few customers reported issues with docking and consider the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 83 Showing 1,641-1,660 of 1,663 reviews
  • Rated 4 out of 5 stars

    Love my new vacuum!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great vacuum!! My first ever iroomba vacuum and I’m loving it. The downloaded app was easy to use. Highly recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 5 out of 5 stars

    So far so good!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this on launch day and it is also my first Roomba! I previously had an ECOVACS Deebot Ozmo 920, and this J7+ already blows it out of the water. HOWEVER, being floor tracker plus camera based, for navigation, makes it take WAY longer to map out your home than a LIDAR based robot. Additionally the J7 is also louder than my Deebot. BUT, those aspects are heavily outweighed by the pickup ability and features of this new robot. DEFINITELY go for this over the i7 and s9 as well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Vac...Works on Dog Hair

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! So far, this is the first vacuum that can pick up our three dog's hair and keep the house clean easily. Lots of options on the app! Very happy we purchased "Bob."

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 1 out of 5 stars

    Prohibitively loud

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This vacuums well but is prohibitively loud. When it auto empties it sounds like a plane taking off and you cannot set a time for it to empty. If it runs at night it will wake you up and scare you. It also took a total of 6 hours to vacuum our house. This item was returned.

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      Thank you for taking the time to leave a review. We are so sorry to hear that you weren't happy with your Roomba J7+ and returned it. We will absolutely share your feedback with the relevant teams for consideration on future products. We hope you’ll give our products another try in the future. IRobotPWR

  • Rated 3 out of 5 stars

    Doesn’t last for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good and I enjoyed it, until it was no longer good. It lasted less than a year before it went crazy and decided to stop recognizing its home base. It was like it couldn’t remember what its purpose was. Unfortunately, I had to return it. Decided not to replace after both this and the mop did the exact same thing.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 4 out of 5 stars

    Our new poop detector. ;)

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new tech like pics of objects and mapping options in this vac. It’s great to have the extended dirt bag too. The only downside is how noisy it runs and empties..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average robot cleaning

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great on hardwood floor, not so much on carpet. Pet hair fills the container very quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    iRobot Roomba j7+ self cleaning Robot Vacumn

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iRobot Roombaj7+. It self empties and avoids obstacles as advertised. I also love that the power is so strong that nearly all corners are cleaned as well (baring really deep tight corners, understandable).

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    This product is garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know this may not be the same for everybody, but I had three of them break on me literally. Two got replaced, but I had to jump through a bunch of hoops. It was Product manufacturer defects. And I bought it when it was full price along with the Mop device. It was like $1000. Biggest waste of money I ever made because it never worked. It was constantly broken due to software glitches 

    No, I would not recommend this to a friend
    • Brand response from iRobot Team
      Posted .

      We appreciate you taking the time to provide feedback on the Roomba j7+. We're sorry to hear about the difficulties you are experiencing. Please reach out to https://homesupport.irobot.com/s/contact-support-info, so we may properly diagnose your issue IRobotPWR

  • Rated 3 out of 5 stars

    Not made for all surfaces. Poor Mapping.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device would be great for a specific environment. Little stuff on the floor, Flat floor with Flat Stone, Wood, etc. Not good for Tiles at all. The reason is obvious. The brush is designed for flat surfaces only. CAn't reach the grout that is a little deep. Besides that, the Mapping was so poor. We don't have a big home. maybe 1800 sqft on 1st floor. a lot of open areas and carpet/Tile mix areas. I was placing the device in different locations and tried to do the mapping to no avail! Mapping never ended. Even when we started vacuuming, it left many spots untouched. even w/o any obstacles. It found a comfort spot under one of our coaches and it was always getting under it many many times and spent a lot of time there circling. No matter where I was placing it, it was always found that spot and getting there to spin! :) I'm not saying that is useless. But it is not made to cover all kinds of places. I thought in the era of AI, this should do much better. Maybe inthe future!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Mapping

    Rated 5 out of 5 stars

    Excellent robot vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Roomba! Took a day or two to map my house. Haven't had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Obstacle avoidance

    Rated 5 out of 5 stars

    AWESOME

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, it is the coolest thing I have ever seen. It works very well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Roomba

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first robot vacuum. I absolutely love it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't bother.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible investment. Paid over $800 for this thing that is more trouble than it's worth. Had to return the first one due to a "glitch". On the 2nd one now & rarely completes a cleaning without throwing an error. Constantly having to clean sensors & it is always has issues with finding it's way home, empties bin after 2 or 3 paths. I have spent more time cleaning the stupid thing than it has vacuumed my 1500 foot house. Will probably return & just get money back.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great gadget!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Much better brush roll system than Roborock S5. The automated base is perfect! Wish they would switch navigation to LiDAR.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomba j7+

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Products works as advertised. Only down side is how fast the debris bags fill up on the docking station

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away from this company

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We're a busy family and didn't unpack the vacuum for a couple of weeks and when we finally did, we noticed the dust bin was missing. When we contacted Best Buy for a replacement, it was denied. We'll never buy another thing from this company again.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Vacuum

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, fast leaves a nice clean foot and isn’t too loud

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lemon

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had an earlier version of this product for many years. Bragged to everyone about how it was the best thing since sliced bread. But this one is sadly disappointing. Wish I would have purchased a Shark.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The stand size is much smaller than S9 and still has strong power

    I would recommend this to a friend