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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 510 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers find value in the spaciousness and size of the 22 cu. ft. 3-Door French Door Smart Refrigerator with External Water Dispenser. It is a great fit for smaller kitchens and offers ample storage space. However, there are concerns about the water dispenser not working properly and the lack of handles on the fridge doors. Some customers also mentioned that the freezer organization could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 510 reviews
  • Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator for the price. We have a smaller kitchen and this fits perfectly. Easy installation. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Fridge .

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Love the large Roomy compartments. I love the color and ice maker is Awesome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our sales person juan was the best when they delivered the refrigerator I didn't notices a little knick on the the bottom of the refrigerator but still deserve the 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Special Size

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a special sized refrigerator for an enclosed space and was pleasantly surprised that BB had one with modern French doors. Very happy with this and the style.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Would recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is great, just what we wanted. The fridge has tons of space and the freeze is a good size.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've never had an issue with Best Buy until I purchased an appliance from them. The process was horrible! After 4 weeks of going back and forth on delivery, I finally canceled the purchase. In addition, I was refunded the money on the refrigerator. Still, I have not been refunded on the delivery charge or water kit as their system shows the product is still "out for delivery." This was a considerable inconvenience all around and disappointment from a big box retailer like Best Buy.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      To better assist you with arrears related to your refund, please contact Best Buy's customer service department at P. (888) 237-8289 H.24 Hours a Day.

      They can either answer your question or transfer you to your local store to answer your specific concern.

      Leo Samsung

  • Rated 5 out of 5 stars

    Very sleek design for areas with minimal width

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very sleek design for areas with minimal width. Ice maker replacement is more efficient and doesn’t have issues associated with other designs. Extremely modern design

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value fridge.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. It has huge space inside and the build is quite good. Price is on spot for this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Samsung fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this fridge for the brand and size as we have a small kitchen. I am extremely pleased with the look and operation of the fridge. It is bright and has good space for a snaller fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for small space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this fridge. It was the only french door atyle that would fit in our cut out. Couldn't be happier!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can’t beat this fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! I needed a fridge slightly smaller than full size, but didn’t want it to feel small. The water dispenser and ice machine are nice and we never run out of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JulieE

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a hard time finding the right size for my small kitchen and this was perfect!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Stay away from this

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Owned for a year. Really nice fridge but the water dispenser and ice maker suck. Have had absolute terrible luck with Samsung sercive, managed to somehow get everything working for 4 months and now its acting up again.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We absolutely understand how this experience can be upsetting. We are here to help, JamesD.

      We highly recommend performing the troubleshooting steps from the links below to help elevate how the ice maker and water dispenser work. Kindly select the corresponding topics related to your ice maker experience. There are hyperlinks and a video included.

      Samsung ice maker is not working:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/

      Samsung refrigerator water dispenser issues:
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/

      Should you require further assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1148722484, to help our team pull up your information.

      Have a great day!

      ^Chrystel Samsung

  • Rated 5 out of 5 stars

    Samsung 22cf fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our new fridge is what we hoped for, with water and ice, plenty of storage. We no longer have moisture problems and food stays fresher longer. It’s a great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My research showed the refrigerator had the features I needed and wanted at a sale price that fit my budget.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser is not working. But i like how it looks like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge, not so much the filter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge works great only complaint is that the original water filter had to be changed right away, the water would stop dispensing at random. The filter as always are expensive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice combo!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s quiet, and is doesn’t freeze my cold stuff like my old fridge did.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works well for the size.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator and fit nicely in the space we had to work with.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Faulty dispenser

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems with the water dispenser. Currently working with geek squad to resolve. It sometimes works and sometimes doesn’t

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Burk,

      We appreciate your review of your overall experience with the water dispenser of your Samsung refrigerator, and we'll be glad to look into this for you by providing a link for a troubleshooting guide.

      Water dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01001875/

      To better assist you on this matter and to collect more details of what happened, please reach us with the following options:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      You may provide this reference number (1144997443) to help our team pull up your information.

      Thank you for choosing Samsung. Have a great day.

      -Trisha- Samsung