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Customer Ratings & Reviews

$699.99
Save $245
Comp. Value: $944.99

Customer reviews

Rating 4.3 out of 5 stars with 1644 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.4 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers have good things to say about the 4.9 Cu. Ft. High Efficiency Smart Top Load Washer, particularly its cleaning performance, large capacity, and ease of use. The size of the machine is also a positive point for some users. However, some customers have concerns regarding the noise level, the absence of an agitator, and issues with balance during operation. There are also a few reports about reliability and the spin cycle.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,644 reviews
  • Rated 5 out of 5 stars

    Totally happy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this going on two years still operates like a new one and we wash two to three loads a day

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The controls are a little touchy-I pushed start but apparently touched it twice without knowing and the machine stayed on pause until I went to check to see if it is was done and saw it paused. But otherwise it's a nice machine.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- We appreciate your purchase and hope the more you use your new washer the more you will like it. This is a really nice model. The machine will automatically drain any time the lid is left open for more than 15 minutes and water is present. If the washer is in a paused state with the lid closed for more than 24 hours and water is present the washer will come on and drain the water. We hope this is helpful. If you have any questions in the future, please let us know. We are always happy to help! Joyce@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Excellent washer

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have been enjoying our new washer for almost a year now with no problems. Love the big tub size to fit my blankets and sheets in!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we got this and the dryer we’ve run it almost non stop. All the options and the ability to have on my phone is great.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for your review. We are happy to hear that you are enjoying your new smart washer unit and have already gotten a lot of use out of it. We hope it continues to be a favorite in your laundry space for many years. If there is anything else you need please let us know. Sincerely- Dianna@GEA GE_Appliances

  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m enjoying the washer. It is a very good choice for the money.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're thrilled to hear you're enjoying this washer model. This washer is equipped with smarter wash technology. This adaptive smart technology enables optimization of cleaning power and fabric care within each cycle! We're confident it'll continue to be an asset in your laundry routine for years to come. GE_Appliances

  • Cons mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, but it is loud, and I wished it added more water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent So Far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used not quite a month. Quality seems top notch. Love the multiple wash, spin, rinse, and temp options. Sale price and 10 year warranty made buying decision easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this washing machine. It has exceeded my expectations. Looking forward to getting the matching dryer soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good machine, good price delivery on time save me money and time

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Handles a load

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, but the top scratches to easily. Needs a resistant top.

    I would recommend this to a friend
  • Cons mentioned:
    Noise level

    Rated 2 out of 5 stars

    Washet

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very loud and noisy. Vibrates and moves clothes come out clean and not wrinkled but just to loud

    No, I would not recommend this to a friend
    • Brand response from GE Answers
      Posted .

      With all washers, some shaking or noise is normal. However, it is important to level your washer as it prevents the washer from excessive vibration when in use. When leveling a washer, make sure to level both front to back and side to side by adjusting the four leveling legs. Also note that the more the legs are extended, the shakier the washer will be during operation. GE_Appliances

  • Rated 5 out of 5 stars

    Cleaner clothes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washing machine since it has the cycles I need. Easy for me to take the clothes out.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We're happy to hear you're enjoying your new washer. This model was designed with an easier access capacity. This allows you to enjoy the large capacity while still being able to easily reach the bottom of the washer! We're confident you'll love this unit for many years. GE_Appliances

  • Rated 5 out of 5 stars

    Washer and dryer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service salesman explained everything very well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GE washer

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this machine. I get a notification on my phone when the cycle is done, so I don't have to constantly check on it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and service. Quick and on time delivery.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washing machine so glad we got this one.. Works great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this washer and dryer. My clothes smells so nice and clean. Would definitely recommend it.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Congratulations on your new GE Appliance dryer and washer unit! We appreciate you taking the time to send us your review. We are happy that you are pleased with it and will continue to be impressed with its great features. GE_Appliances

  • Rated 5 out of 5 stars

    Laundry room essential

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hadn't had a top loader washer in over 20yrs,i can honestly say i love my new GE Profile Washer.

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      We appreciate you putting your trust in us and being a valued GE Appliances customer. This unit has some really great features and are glad you are enjoying it so far. We think you will continue to be impressed with this amazing washer for many years! GE_Appliances

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothing has been efficiently washed and fresh scent holds and all clothes come out cleaned 100%!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer. I also learned that it’s has wifi and I downloaded an app and added my washer and it tells me how many times I washed and how much time I have left .

    I would recommend this to a friend
    • Brand response from GE Answers
      Posted .

      Hello- Thank you for taking the time to contact us with your review. We are glad that you love the water features that your washer unit provides! It lets us know we are on the right track to providing quality, convenient products for our customers. If you need anything else in the future, please let us know. All the best! Dianna@GEA GE_Appliances