Customer Ratings & Reviews
- Model:
- PTD60EBSRWS
- SKU:
- 6472685
Rating by feature
- Capacity
Rating 4.7 out of 5 stars
- Dry Time
Rating 4.2 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are impressed with the overall and dryer performance of the 7.4 Cu. Ft. Smart Electric Dryer, as well as its ease of use, large capacity, and quiet operation. Many appreciate the dryer's aesthetic appeal, value for the price, convenient size, and design. However, some customers have expressed concerns about the door's sturdiness and the heating element.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Happy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price, good unit, no compaints. Very happy with the purchase overall, hosuehold of 5 and we use it daily.
I would recommend this to a friend Easy filter clean.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m still working on timing of loads. The preset times don’t quite get the clothes dry.
I would recommend this to a friend- Pros mentioned:Capacity
Good dryer for the value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great dryer for the price. capacity is great for heavy bedding or towels.
I would recommend this to a friend - Pros mentioned:Overall performance
Greater Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing dryer and don’t have any complaints with it. Overall A+
I would recommend this to a friend - Pros mentioned:Overall performance
My new dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My new dryer is so efficient I love it! It’s a really nice looking dryer too!
I would recommend this to a friend - Pros mentioned:Overall performance
Quality Dryer
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product with prompt, professional installation.
I would recommend this to a friend - Cons mentioned:Heating element
Horrible Set
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible, I ordered the set of the washer and dryer and it has been a nightmare. I first made the order and the washer was ok and the dryer came in bad. I scheduled a return exchange and the second time the washer was bad and the dryer was ok. Third time I kept the dryer and exchanged the washer, things worked well for about 2 weeks (as soon as the return policy ended). After the 2 weeks the dryer does not heat up the same, it takes 3 cycles to dry a set of clothes. This is the worst experience a customer could have. I’ve been a long time best buy customer but I’m never buying anything from best buy again. DO NOT make the same mistake I did, don’t buy this set.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .We regret to hear about the difficulties you experienced with your washer and dryer. We recommend checking the vent hose on the back of the dryer and the vent cap on the outside of your home for any type of restriction or obstruction that would affect the drying performance as you described. Also, if you have not already done so, we encourage you to disconnect power to your dryer for 2-3 minutes to reset the electronics. If you continue to have concerns with the drying performance once the power has been restored, we recommend calling Bodewell, our authorized service team directly at 1-833-4BODEWELL (833-426-3393) Monday – Friday: 8 a.m. – 8 p.m. ET to have your dryer evaluated and repaired as needed. -Vikki@GEAppliances
- Pros mentioned:Dryer performance
Very satisfied
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied this dryer moves a lot of air. Clothes dry fast.
I would recommend this to a friend - Pros mentioned:Dryer performance
The gift of high technology
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious and fancy choosing from different style of drying clothes
I would recommend this to a friend Hopefully I win
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tbh I haven’t even used it yet so idk really how it works I just want to win these $400 gift cards so that I can use that towards my payments I owe $1700
I would recommend this to a friend- Pros mentioned:Capacity
GE profile dryer ++
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Small on the outside - big on the inside. Automatically adjust timing for load.
I would recommend this to a friend New washer dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and service. Washer and dryer was delivered when they said. I had a dryer issue the Sunday before Christmas and BB customer service scheduled for a new dryer to be delivered on Tuesday (Christmas Eve. Wow great job Best Buy
I would recommend this to a friendDryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for the price, very satisfied, recommend buy
I would recommend this to a friendBrand response from GE Answers
Posted .Hi - We're thrilled to hear that you're more than satisfied with the performance of your GE Profile dryer. Thanks for sharing! Take care! - Don@GEA
Super loud set
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I am giving these a 3 is because of the price and appearance. We had these for two days and scheduled a return because of how loud they are (the dryer in this set also). Best Buy has been great to deal with and made the return seamless. Also, compared to the LG I used to have the door, lint trap and detergent thing feel super cheap.
No, I would not recommend this to a friendBrand response from GE Answers
Posted .Your feedback is important, and we do appreciate you taking the time to share it with us. -Vikki@GEAppliances
- Pros mentioned:Dryer performance
Great Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dries so fast and I love all of the options it has on it! The wifi and app was really easy to set up and its very helpful to see how long I have until my load is ready in the app.
I would recommend this to a friend Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this dryer. I do need to read the booklet but it's a great pair with the washer
I would recommend this to a friend- Pros mentioned:Overall performance
The set is great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer/dryer set is great. Very efficient and technologically advanced. I love the notifications I receive on my phone.
I would recommend this to a friendBrand response from GE Answers
Posted .Hello – thank you for your wonderful feedback! We’re thrilled to hear that you’re impressed with the efficiency and advanced features of our washer and dryer, especially the SmartHQ App notifications. If you ever have any questions or need assistance in the future, please don’t hesitate to reach out. Thanks for choosing GE Appliances and have a great day! Lauren@GEAppliances
- Pros mentioned:Capacity
Great machine!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the large capacity, drying large comforters is no problem! The lighted chamber is a great feature!
I would recommend this to a friend Best Machine Ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This machine is much more bigger inside than expected! But not bulky and big machines
I would recommend this to a friend- Pros mentioned:Overall performance
Great dryer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what I expected it to. No issues or complaints . I’ve had it just about 3 weeks.
I would recommend this to a friend