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Customer reviews

Rating 4.6 out of 5 stars with 6512 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 6,512 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Fast efficient dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung dryer is fast and efficient. It reduces the time to dry clothes significantly over our previous dryer and its fan is stronger, producing a very good exhaust to keep lint from accumulating in the vent pipe. Its controls are easy to use and its filter is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Spacious and efficient

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works excellent and efficient. Spacious too. Good for large blankets.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Insanely loud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer a year, and it does a great job but it’s INSANELY LOUD. If I am too close to it my watch goes off saying the decibels are over 120 loud, and we can’t take it anymore so we are replacing it.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi KendraD,

      We know how important a working appliance is at home. We're here to help with your dishwasher.

      We shared a link below with steps to help determine why your washer is loud. Please check the embedded words and watch the video for more details.

      Samsung washing machine is too noisy Samsung
      https://www.samsung.com/us/support/troubleshoot/TSG10007169/Samsung washing machine is too noisy
      Samsung

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
      4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)

      Please provide us with this reference number (1151763849) when you message us so our team can retrieve your information.

      Thank you.

      -Kimberly Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is great! I have it stacked on my washer and it barely makes a creak when it's full drying. Awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Excellent Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This dryer is a good dryer. Dries my clothes in about one quarter of the time of my old dryer. It is very quiet and easy to use, and at a great price.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine has been great! I’ve had it for about a month now; it is very quiet while running and the controls are easy to use. With seven people in the house, there is always laundry to be done and this machine can keep up! Best Buy delivery was also fabulous! Arrived on time and the communication was great!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Ease of use

    Rated 5 out of 5 stars

    Love it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use. Dries clothes quickly. Large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Good Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, quiet, and easy to use. We really like this dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Love Them!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these units. Purchased to replace 20 year old washer and dryer unit. I was not disappointed. They are both extremely quiet, run smoothly along with low energy and water consumption. Large enough compasity to wash and dry a king size comforter. No more lugging items to the laundromat. All in all a fantastic buy!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wash, Rinse, so Fresh and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From ordering with a customer service agent to delivery, this has been my best purchase this year! The machine is quiet, cleans clothes well and soft chime when cycle is complete. Easy to use. Can’t you tell I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hangs with washers twice the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got on 4th of July sale on discount. Was almost about to pay $250 for an LG, glad I didn’t as this machine has cleans with the best of them. May not have all bells and whistles but Don’t need Bluetooth on my washer. Plenty of wash cycles for our washing needs and spin cycle is a beast. Clothes come out darn near dry.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Very pleased with this Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One month in to using this I couldn’t be happier with this machine. It is so quiet compared to my old one and washes clothes much better. Having a smaller house I love how quiet it operates! I just hope it continues to perform well for years

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Nice Stackable Unit even unstacked

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, it was a bit of a change for us as the dials are on the front, but that gives an open top to fold clothes which works great. Like the easy empty filter and the different drying settings. Had it a few weeks and works fine, it is quiet and the music at the end of cycle is pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Excellent washer !!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product , it is silent, efficient and energy saving. 100% recommended! It beats the competence in price and quality .

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great washer at a lower price point than LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything I wanted in a washer in my price point. Very satisfied with it. Super quiet and I love the wash/rinse option selections. It performs better than the 15-year-old Samsung front load washer I replaced, so I'm looking forward to this machine also giving many years of great service.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    5 Star Samsung Dryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gas dryer we purchased is excellent in that is 7.5 cu.ft to dry a large load of clothes. We had to test which temperature dried our clothes to our satisfaction not the sensor. Settings are uncomplicated. Designed very well and would recommend this Samsung dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A great upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly upgrading to this dryer is so nice, as it's a lot easier to use from our previous one. In my opinion this purchase was worth it for my household

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    tinker6471 bell

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a little over 2 weeks since I've had my dryer installed, and so far I can say I absolutely love it! I love this dryer because it dries the clothes quickly, it is quiet, it can handle large loads, and it plays a really pretty musical tone when it's done. I hope the quality lasts, my last whirlpool dryer only lasted me five years.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Noise level

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent, no noise. It’s very user friendly and clean look.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Effective washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washing machine. I have had it for over two years now, I am satisfied with this product!!

    I would recommend this to a friend