Customer Ratings & Reviews
- Model:
- DVE45T6000P/A3
- SKU:
- 6473462
Rating by feature
- Capacity
Rating 4.8 out of 5 stars
- Dry Time
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers commend the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer with Vibration Reduction Technology+ for its overall performance, low noise level, and ease of use. Users also appreciate its drying performance, large capacity, sleek design, and reasonable size for the price. However, some customers have reported concerns regarding the spin cycle and general washer performance, as well as issues with installation and the door.
This summary was generated by AI based on customer reviews.
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent dryer, I would love the matching washer.
I would recommend this to a friendGreat Dryer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's been great so far. Does what it was design to do.
I would recommend this to a friendWasher and Dryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful design, but we are returning for a replacement. The dryer makes a humming sound, which is can’t be good.
I would recommend this to a friendMysamsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awesome! Highly recommended. An excellent machine
I would recommend this to a friendGood buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very efficient and quiet . Love the different cycles .
I would recommend this to a friendSo far so good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. I Only had a couple of weeks. So lets see in 6 months.
I would recommend this to a friendSamsung customer service is terrible.Avoid Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung customer service is terrible. Avoid Samsung
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Jeffrey,
We understand your disappointment with not having the best customer service experience. Let us help you with your dryer.
Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147888905) to help our team pull up your information when you message us.
Thank you.
-Ricardo
- Pros mentioned:Overall performance
poor service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The product was good but the Best Buy service was horrible
No, I would not recommend this to a friend Dryer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this dryer. Lets you know with musical tone when cloths are done.
I would recommend this to a friendchinese fire drill
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.working with Best Buy in purchasing appliances was like witnessing a chinese fire drill.
No, I would not recommend this to a friendReturn 14 days
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t buy here my dryer came and didn’t work at all so I tried to get a new one but because the return policy only 14 days the refuse so now an working try the Samsung company
No, I would not recommend this to a friendBrand response from Samsung
Posted .CristopherG, we understand how you feel and wish to help you with the return of the dryer.
Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146640946) to help our team pull up your information.
Have a great day.
^Camille
Horrible
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not purchase this, does not dry clothes all the way, have too dry them twice, comforters if you are lucky, five times, dryer is horrible.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Terrence, we are committed to enhancing the performance of your dryer. Let us get this taken care of.
We suggest referring to the resources below to address your dryer's drying concerns. Please click the hyperlinks and watch the instructional video for tips.
The dryer is not hot enough:
https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-is-not-hot-enough
Care for your bedding items with your Samsung dryer:
https://www.samsung.com/us/support/answer/ANS00047247/
Should a service request be required, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147089293, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Overall performance
Laundry
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Satisfied with this product at this time works fine
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Littl3fing,
Congratulations on your new Samsung Dryer and thank you for taking the time to review. We are glad to be your choice for your laundry cleaning. We welcome you to our family and thank you for choosing Samsung. ^Brad
Big Loads have problems
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t really handle big loads and it’s sensor is sensitive
I would recommend this to a friendIt’s fine.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The water fill is a bit loud. Otherwise it works as you would expect.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Purchased, I am glad you are liking your Samsung Refrigerator. I would like to forward your ideas to our design team so that we can improve in the future. Thank you for your feedback and for choosing to be a part of our Samsung Family. ^Brad
Dented and loud
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a dent on the side, makes loud noises will be returning definitely soon like today
I would recommend this to a friendDryer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Mmm ng fstyhv d f as fgb b jjjbxsfhbvcdxcbjjvcbbb bbhgdd
I would recommend this to a friendPoor service very poor
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dryer still does not work , Samsung has been out to repair and still not working. Almost a month now since picked up from your warehouse. Called geek squad and no return available. Unbelievable that we have had nothing but run around over this dryer. Will not purchase another in the future
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Samsung Customer, I understand you are experiencing issues with your Samsung Dryer not working and know that is very upsetting. I want to make sure that you are getting only the best of service from your machine. I would love for you to contact us at your convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143599965. We would like to welcome you to our Samsung family. ^Brad
Defective
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This dryer blows only cold air because the heating element was defective. Got a replacement dryer and the new one doesn't even turn on.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi WillD,
We are aware of how you feel about receiving a replacement dryer that is not turning. To assist you is all we aim for.
Here is a link below with steps to determine why your replacement dryer is not turning. It includes a video we suggest watching fully.
Samsung dryers will not turn on or stay on.
https://www.samsung.com/us/support/troubleshooting/TSG01001008/
To better assist you with this matter, please contact Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day.
They can either answer your question or transfer you to your local store to answer your specific concern.
-Kimberly
Would not recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have used for 2 months. I have yet to get a dry load on first try. It takes 1 1/2 to 2 hours to dry 2 sheets and a towel. Vents are open and lint filter is cleaned each use. Took 2 hours to dry 6 pairs knit pants and 6 shirts. Not happy at all. My 25 year old dryer worked better than this new one.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We value your opinion and appreciate you sharing your experience with your refrigerator. Try taking a look at the link below for tips regarding your concern. ^Pat
https://www.samsung.com/us/support/troubleshooting/TSG01000999/