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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 3,101 reviews
  • Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it better than the Charge 4. Band is better and more features I can access more easily

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    great but with some issues

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    purchased the charge 5 in august 2022, since then it was replaced within the first year because the screen seal broke and you could see the inside, then now in 2024, it wont start, keeps rebooting. already searched common solutions and nothing works, hopefully i can get it replaced again or get a discount on another one. i highly recommend getting the extended warranty. it is a great device when but does have its issues, also, i should add that i use it every day and I exercise frequently. i used one of the earliest charge versions (charge 2 i think) and never had any issues. replaced it because i received a newer one as a gift

    I would recommend this to a friend
    • Brand response from FitBit Team
      Posted .

      Hi, there. We're sorry to hear that your Fitbit Charge 5 keeps rebooting. We appreciate your effort in troubleshooting. We recommend that you sync your Fitbit Charge 5, then try to restart it by following the steps here: https://support.google.com/fitbit/answer/14194938

      For further help, reach out through phone, chat, social support, or through our community forums at: https://goo.gle/contactfitbit

  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Battery life

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like it shows you battery life so you can charge it before it dies. Like that the new charger is magnetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been so awesome having this. It’s honestly helped me to get moving more and to understand the intensities of my workouts, especially when I strength train! I’m happy with all of the different metrics it tracks. And I am happy with the GPS. I typically had to guess what my lap mile was, but with the GPS there’s so much I can see now with my pacing, and no more guessing how many miles I’ve ran. I don’t have issues with this being on throughout the day. It only turns on when I specify that I’m jogging. The GPS does lower the battery life, but so far it hasn’t been enough to make a significant difference. I can still go more than a day before I need to charge it again after using it. I also like the notifications to move. It’s made me realize just how sedentary I am during the work day. I’ve really picked up my movement since purchasing this item. My only issues have been that a couple of times I had trouble syncing it to my phone. But that hasn’t been enough to frustrate me. And the only other thing I wish I could change is when I’m exercising and it notifies me that I’m moving from fat burn to cardio then to peak, I wish I could tap on it to go away so I can see the other details. Sometimes those notifications stay up for a bit too long, which I’m quickly trying to see details on my bpm or pace. Overall, it’s a great product and it’s really helped with improving my healthy lifestyle. There’s so many positives I can say about this Fitbit, so I highly recommend to anyone with an active lifestyle or someone trying to live an overall healthy lifestyle.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    love my charge fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my charge fit has long battery life is very compatible with my android phone. charges quickly and is very stylish looking

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love my Charge 5 Fitbit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my charge 5 this is my second one, the first one last 4-5 years. I love to swim, and it tracks my exercise very concisely.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than the last model.........................

    I would recommend this to a friend
  • Cons mentioned:
    Sync

    Rated 1 out of 5 stars

    The Charge 5 is possibly the worst fitbit ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst Fitbit device I have ever had. I have had a Flex, Charge 2, a Charge 3 and not this barely functional thing called a Charge 5. This Charge 5 will neither record my data, nor sync with any reliability. I have had this tracker for six days. It has not recorded my sleep (or any other sleep based metrics) for three of those nights. I have had to re-pair this with my phone four times over the last six days to get it to sync, but that doesn't always work. Also, get used to the phrase "Sync it taking a while. Sit tight." This thing takes forever to pair, if it pairs at all. I have not had issues to this extent with other Fitbit products. The Charge 5 sounds great on paper, but it is a poorly designed fitness tracker and should be avoided. I have come to expect Fitbit devices to last less than 18 months and have issues with their screens and wristbands, but this device is a technological tragedy.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice tracker but Missing the Relax Notification

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I updated my Charge 2 tracker to the Charge 5 and noticed some differences. Not as easy as the Charge 2. With all the updates in the Fitbit line, you would think the Relax notification would be on the Charge 5, but not at all. You cannot get it! I miss the little button on the side to ensure the screen changes. Sometimes, you have to tap multiple times to allow the screen to change. At least the numbers are still easy to read.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great watch and activity tracker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for use while running and tracking overall physical activity. I like that GPS runs without the phone. Nice color band.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite, great product and fits the hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great product. I would recommend this to those who are looking for simplicity and basic features such as heart rate, steps, calories burnt, as well as distance covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the item for my mom she love it. She needed one to see the time and sometime when she goes to the gym she tracks all the stuff. She was impress when she open it for the first time. I had no issue with this watch i recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Nice look, nice price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly easy to set up, stylish. Nice look, nice price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Good battery life

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this watch. Its exactly what i needed for work tho the options of displays are lacking, I can’t complain with my setup. Battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Simple but effective

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a samsung but the battery didn't last and I didn't use it for anything but excercise tracking. This had outstanding battery and does excercise tracking only.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this watch as an upgrade from my Charge 2, I love the color display, the long battery life, and it is more stylish than my other fitbit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wife Loves it!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife has had two of these in the past. They last roughly 2 years before crapping out in some way. While that lifespan is not ideal, it is still worth it for the price. She far prefers the FitBit over the Apple Watch because she is petite (FitBit is smaller) and she wouldn’t use the Apple Watch for all of its features.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Favorite Fitbit! Better than Sense!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Te comfort of wearing this Fitbit makes hardly ever taking it off, possible. If you’re considering a tracker with GPS, this is it! Look no further.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Charge 5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use see at a glance your stats. Wish they had included the number of stairs/hills

    I would recommend this to a friend