
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
I've been a Fitbit user sice 2017. I've tried other fitness trackers, but fitbit is the closest to accurate for me. The Charge suits me b/c I'm really not an athlete, but an active woman (of a "certain age") who is motivated to be more active b/c of my tracker. It is also one of the most accurate wearable sleep trackers for Android users. The Charge is a very affordable tracker and easy to set-up and use. Over the years, even with a few glitches, Fitbit Charge has served me well and I am anxious to see how the Charge 6 will improve (each new model is better than the last). I also like that it does not require a paid subscription to Premium. I took advantage of the trial subscription, but found that I didn't need all of those perks b/c I'm simply an elder monitoring my activity (cycling, walllking, pickleball-ing) and sleep.
Posted by ElizabethE
Overall happy with my purchase. I wasn't used to wearing a watch and wanted something not too large and this suits me perfectly. I did not want yet another communication (text, email, call) capable device - I'm content using my phone for all of that. It was easy to set up the device on the app. The app let's you track heart rate, steps, sleep and probably more that I've honestly just not looked in to. I did recently discover you can set it up for "wallet" info using Google Pay as well. I wanted a watch that could detect A-Fib via ECG. While you can check for it using the fitbit it does not actively monitor for A-Fib which i knew prior to purchase. It can be tricky for me checking for A-Fib because of the way you have to hold the fitbit when you're doing the test; holding the sides of the screen between your thumb and index finger for 30 seconds... with a hand tremor it's not so easy. One of the cons is that the surface did seem to get scuffed very easily - it would have been nice to have been advised to look in to screen protectors prior to purchase. It's the perfect watch/ health tracker for anyone who is not too tech savvy or looking for anything flashy. P.S. get a screen protector
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Graphite - (2021)
Posted by LaDonna
I LOVED my Fitbit Charge 5 from August 2022 to June 23, 2024. It had nice features like steps, selection of face graphics, sleep tracking, heart monitor, etc... The battery lasted at least a week. It fit comfortably. Though I was never hard on it, it seemed durable. No scratches or wear on the device and only slight wear on the band. Like my last 2 Fitbits, it suddenly stopped working. Though it was charged at 90% just moments before and was happily tracking my steps, the Logo appeared on the face and it quit being responsive. I plugged it in to charge and got a few milliseconds of information that quickly disappeared. I tried restarting it per online instructions with no improvement. It now heats up when charging and keeps a dark face with no sign of life. It is dead for no apparent reason and is out of warranty. I'm overly disappointed.
This review is from Fitbit - Charge 5 Advanced Fitness & Health Tracker - Platinum - (2021)
Posted by KLorinV
Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.