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Customer reviews

Rating 4.3 out of 5 stars with 3101 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Comfort

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers regard the Charge 5 Advanced Fitness & Health Tracker very favorably, particularly praising its excellent battery life, ease of use, and bright display. Many appreciate the sleep tracking and accurate fitness metrics, including step and heart rate monitoring. The device's compact size and attractive design are also frequently cited as positive aspects. However, some users have expressed dissatisfaction with the band's comfort and occasional syncing issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 3,101 reviews
  • Rated 5 out of 5 stars

    Best Fitbit yet!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had multiple Fitbits and this one is hands down the best one yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am so happy with this fitbit watch, looks great and very comfortable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit - Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and works as described in online reviews.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Fitbit Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the most part I like the new Fitbit Charge 5. But it lost the feature of tracking your floors. As long as you let the device charge all the way to 100% it will last for days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife love this fitbit. It has great sleep app and heart monitoring .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for the fitness minded person

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the larger time display with the ability to scroll between the different functions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5 fitbit Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New fitbit Charge 5 is not so different from the Charge 4. Minor differences in the applications.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Charger5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fitbit charger 5 advanced fitness ..So far its looks good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my own physical care, is part of my life now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitman

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, so far. Easy to see in sunlight. Band takes some getting used to. But comfortable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit Upgrade

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my old Fitbit with this model. Love this product and recommend if your looking to upgrade.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect birthday gift for my husband he loves it he never wore a watch and now he forgets he have it on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Charge 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Upgraded from Charge 3 when mine died.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fitness tracker. Nice color, durable band

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. It helps keep track of my activities.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    ECG is a plus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing is fantastic. It can do almost everything a Apple Watch can track. Even has a ECG sensor. Battery life is also really good. Got it when it was on sale.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    QUIT Working, Junk

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for Fitness, & weight control. It worked until May when, suddenly, it began to get only a couple of hours from a full battery charge. Since then it has been useless for anything except wasting my time. I went to the Fitbit App's Help which turned out to be a User self-help Blog, monitored by Fitbit Moderators. I read hundreds of owners posts saying that they have had the exact same problem with the Charge 5, posted between Sept 2021 through yesterday. Every day there are a dozen or so new posts. The majority of those I've seen are from owners very unhappy with the product & Fitbit Customer Service. Personally I have never even received a response to my multiple posts about my problem. Some are even complaining about fraud and wanting to know why Fitbit & it's retailers, which includes Best Buy, are selling a product that's been known to be defective for over a year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good tracker

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good tracking device for people starting out I am blessed to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fitbit 5

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Luv it, best Fitbit ever. Not as pricy as apple.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is really nice device. Great style,comfortable and good features.

    I would recommend this to a friend