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Customer Ratings & Reviews

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$399.99
Save $99.01
Comp. Value: $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 1,276 reviews
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good battery life and screen. Camera works well for meetings. Very good light duty laptop replacement

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    5 Star laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my son says 5 stars all the way. quality, battery life, camera etc. all good!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Almost perfect.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great device if you already work in the Google ecosystem and do not need much computing power. The tablet only is a little large to hold in one had. I bought the device as open box and it was a great deal. I realized that the screen had a hardware issue where I could not adjust the brightness and Best Buy would not help since it is past the return date. It is annoying and I am probably going to get a lenovo device elsewhere next time.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey CraigS, we're sorry to hear that you ran into trouble with your Duet 5 Chromebook. To try to resolve this, try doing a hardware reset (visit the following link to learn how to do so: https://support.google.com/chromebook/answer/3227606?hl=en&sjid=11168473644130281663-NA), which reboots the embedded controller that manages your touchpad. If this doesn't resolve your issue, you may need to factory reset your Chromebook, which you can learn more about towards the bottom of the webpage tied to the previously embedded link. We hope that this helps, and thanks for taking the time to share your feedback with us. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Chromobook Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful for work the kids school very happy with my purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Would buy it again!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and great for the price! Would recommend to everyone!

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 2 out of 5 stars

    I want to love this device but sadly I cannot

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this device so much but have a bit of a love hate relationship. speed is amazing display is amazing...so clear and nice sound is ok. the speakers work better than most tablets but hey they are tablet speakers so don't set your expectations too high keyboard is ok... it does not fit perfectly on the screen and feels a bit cheap but does the job for the most part. The device I bought originally was returned because the power button was faulty and the wifi would fail to connect coming out of sleep. I thought this was a hardware issue because I have the DUET 3 too which works amazingly. Both are on the same OS load before anyone asks. The Duet 5 constantly says network out of range and did this on the old one I returned and now this one too. It is quite frustrating. The Lenovo support group was pretty much telling me go back to best buy and PowerWash the device. I will sadly need to powerwash it again and then have a useless technical session and likely return this device. If they fix this I will update it to a 4 or 4.5 stars but right now it is a 3 because the device is not really cutting it on expectations.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with WiFi connectivity within your Lenovo Chromebook Duet 5, model number 82QS001HUS. This model ships with wide-range/high speed, WiFi-5 - 2x2 802.11ac frequency WiFi. Here is a link to tips for fixing WiFi connectivity issues within a Chromebook:  https://support.google.com/chromebook/answer/6318213?hl=en. If the issue continues, we recommend you contact Lenovo Tech Support for Chromebooks at: 800-426-7378. Lenovo

  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop unfortunately I bought it when it was new

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    3rd chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very well used and liked alot will be using it more and more

    I would recommend this to a friend
  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and very versatile. Fast processor and perfect for our family needs.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great alternative to Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my heavy 15.4" Chromebook with this lightweight. Very good sale price. Works great and is much more portable. Very satisfied.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet OLED Touch Screen Tablet meet your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. I use it for my master's degree courses, my blogs, and audio recording for my podcast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The blue color is really pretty. Works well for my classes and homework

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HannahR,

      Thanks for choosing Lenovo and for sharing your feedback with us!

      We are glad to read that the Duet 5 Chromebook works well for your use.

      Please feel free to reach out to us via the Q& A section of this product page should you have any questions or need assistance.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple to set up. Easy to use. Reasonably priced. Highly recommended. Wish it had a larger hard drive.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Slim Travel Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the ability to take off the keyboard. Super quick and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Tablet

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it my son is so happy with this present Helps a lot with school

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Great for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for our daughter. Great product for college students on the go.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Lenovo tablet

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works nicely for videos and games. Easy to travel with.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    Lenvo LapTop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Outstanding. I would purchase again if necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Nice Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good Product. I wanna buy another to my mother and father

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great chromebook for the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop! I use it for taking notes for college as well as general web browsing and it works perfectly for that. My only gripe is that the keyboard comes off if its opened even slightly too far. The magnets used to connect the keyboard are strong but the part that bends to allow it to fold is stiff and keeps the keyboard from opening as far as the stand on the back allows it to.

    I would recommend this to a friend