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Customer Ratings & Reviews

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$399.99
Save $99.01
Comp. Value: $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 1,276 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great for Older Folks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a gift for mom and she loves it. It easy for her to use; if have someone older that doesnt like tech this is a great choice.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 for your mother. We are pleased to hear that the ease of use and performance of the Chromebook Duet 5 meets your mother's computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great. Love OLED. Battery could be better bur fast charge!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Easy to use as a laptop or a tablet. Works with a Lenovo USI pen as well.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Under budget but also underperforming

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge OLED screen provided free keyboard but a very wonky and hard to use interface and the worst tablet speakers I have ever used in my life so the bad outshines the good in the case of this item

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hello, KingOfFacebook, we are sorry to hear that your Duet 5 Chromebook did not meet your expectations. Regarding the interface, this is a Chromebook, utilizing the ChromeOS software, and if you prefer another platform, we recommending utilizing that to ensure you find a great solution. Lenovo

  • Rated 5 out of 5 stars

    Best chromebook ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very nice and user friendly. It is one of the best chromebook.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey Thiyagu,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that this Duet 5 Chromebook is the best Chromebook over for you.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Awsome oled

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awsome Chromebook everything that you ws on youtube

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    2 in 1

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a birthfay present. Didn't disappoint.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Nice OLED screen , software issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a open box for $438.99 it arrived on time , after 2 days of heavy use , this duet 5 started to freeze up the touch screen worked but not the tracpad or any of the keys on the keyboard this happened 4 times in 2 days and the only fix was too force a shut down by holding the power button for about 10 to 15 second's not good , also battery seemed to be getting about 7hrs with heavy use streaming, a movie , and some YouTube. I was highly concerned and disappointed with this unit , I will be returning this to best buy, And if I decide to go with the duet 5 I will buy a new one I bought 2 open box Chromebooks and had issues with both of them and returned then both , that is it folks for this one if you decide to pull the trigger on this one buy it new from best buy the 8gb memory 128 gb storage emmc. Happy New Year's everyone stay safe.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      We are sorry to hear that you are having issues with your Lenovo IdeaPad Duet 5 Chromebook, model number 82QS001HUS. Resetting your IdeaPad Duet 5 Chromebook back to original factory settings may correct the issues you are having. Here is a link to instructions for resetting your Chromebook:  https://support.google.com/chromebook/answer/183084?hl=en&ref_topic=3417251. If the issue continues after this reset, we recommend you contact lenovo Tech Support for Chromebooks at: 800-426-7378. Lenovo

  • Rated 4 out of 5 stars

    Nice Product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, responsive, and nice design. I like it. Love the detachable keyboard

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Lenovo

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Lenovo ChromeBook duet laptop/tablet have 256mb with a nice size tablet. The best value in laptop and or tablet.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5 OLED Touch Screen Tablet. We are very pleased to see that the specifications and features of the Lenovo Chromebook Duet 6 OLED Touch Screen Tablet meet your computing needs so well. Lenovo

  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap and can do everything expensive laptop can do

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Keyboard not great.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased but two big disappointments. The first is that the keyboard absolutely has to be on a flat surface. The slightest flex, like that produced by having this on your lap while you type, causes the cursor to jump all over. You cannot type a word document. This isn't a problem at all with my 10 inch duet. The second is that the pen holder isn't included.

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 4 out of 5 stars

    chromebook

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tablet/chromebook works as advertised. I am pleased with the purchase and value

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that the value and performance of the IdeaPad Duet 5 Chromebook meets your computing needs so well. Lenovo

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Mother's Day Gift

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She likes it. Fairly easy to use for online browsing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Duet 5

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to handle abd transport .. great for office or school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better then a expected, I can play online with

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice Tablet, great price, I wanna another one. Yesterday I get new Android version and it's awesome

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey HectorJ,

      Thank you for choosing Lenovo and for sharing your feedback with us!

      We are glad to hear that your Duet 5 Chromebook is working nicely for you, with it even surpassing your expectations.

      Please feel free to reach out to us should you have any questions.

      Best,
      Lenovo Lenovo

  • Pros mentioned:
    Screen quality

    Rated 5 out of 5 stars

    Duet 5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen. The form factor is great for tablet or with keyboard.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great product!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Easy to set up and use. Compatible with printers. Easy to travel with due to having a convenient case to fold up.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the easy setup and use as well as the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 5 out of 5 stars

    The perfect chromebook for the casual user

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect solution for a user on the go. the detachable keyboard makes it great for watching videos.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Pros mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Lenovo Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best Chromebook I have seen out there. Very fast and reliable

    I would recommend this to a friend