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Customer Ratings & Reviews

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$399.99
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Comp. Value: $499.00

Customer reviews

Rating 4.4 out of 5 stars with 1276 reviews

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Rating by feature

  • Battery Life

    Rating 4.7 out of 5 stars

  • Speed

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers enjoy the IdeaPad Duet 5 Chromebook for its exceptional screen quality, ease of use, and impressive battery life. Many users appreciate its performance for web activities and the fast processor speed. The keyboard and lightweight design are also well-received, though some have noted that the kickstand scratches easily.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 1,276 reviews
  • Rated 5 out of 5 stars

    5 star product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi there, Purchase was for my 11 years old daughter she really loves it. I appreciate it ,great quality, best price in Best Buy over other stores.very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chromebook

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So great! I use it for school. I love that i can carry it everywhere i go and its not heavy. Also wonderful for watching netflix and stuff@

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop/tablet for kids, image is clear. Kid friendly.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi Danielas1982, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 Chromebook has been great for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    10/10

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Good upload speed and the picture quality is awesome.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, Gibby. Thank you for choosing Lenovo! We are glad to know that your Duet 5 Chromebook has been great, and we appreciate your time taken to share your experience and feedback with us. Lenovo

  • Rated 5 out of 5 stars

    Best product

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this chrome book for my daughter it’s a really Great product go get yours you won’t regret it

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, WigensD, thank you for choosing Lenovo! We are glad to hear that it is working great for your daughter, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    A steal

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Holy smoke! This is a beast. Chrome OS works beautifully and to be able to use android tabs in a tablet form factor is just a perk. Just ordered the stylus holder and usi stylus. The sale price was a steal. No more research just buy it already.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo IdeaPad Duet 5 Chromebook. We are pleased to hear that The IdeaPad Duet 5 Chromebook is working out so well for you. Not all Google Play Store APPs are optimized for the Chrome Operating System. We recommend you check with the specific APPs software publisher's web sites, of the specific APPs you want to use, for their compatibility with the Chrome operating system and the minimum/recommended hardware requirements (Is a Graphics card required, the processor speed and the minimum required system RAM and the minimum available hard drive space) to run their program, then compare those requirements to this Chromebook's configuration. Lenovo

  • Rated 5 out of 5 stars

    Best purchase ever!!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously best purchase ever. I love this thing so much. If you are thinking about, do it!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, EstrellaS, thank you for choosing Lenovo! We are glad to hear that you love your Duet 5 Chromebook very much, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 4 out of 5 stars

    Great laptop love it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop it has a such great look and nothing to envy from other “ brand” devices. Good price, very practical and super good look

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Super Chromebook!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The flexibility and size are perfect for my needs. Memory and SSD hard drive (crazy fast!) make this an incredible tool. Boots up really fast. And..it comes with a case! Detachable keyboard is great sized. Really great chromebook-highly teccommended!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Thank you for choosing the Lenovo Chromebook Duet 5. We are pleased to hear that the features and performance of the Chromebook Duet 5 meets your computing needs so well. Lenovo

  • Rated 3 out of 5 stars

    Good for avg use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 8 months with the Lenovo IdeaPad Duet 5 Chromebook, performance is decent for light tasks but slows down with heavy multitasking. Initially, the battery lasted all day, but now averages 5-7 hours. It’s a good device for casual use, but performance and battery life are just average.

    No, I would not recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, ManojM. Thank you for choosing Lenovo. We are glad to hear that your Duet 5 Chromebook has been good for your use, and we appreciate your feedback, as it does not go unnoted. Lenovo

  • Rated 5 out of 5 stars

    Chromebook for high school

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my daughter right before the school year. She’s a senior in high school and she absolutely loves this Chromebook, especially the ability to use it as an iPad.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid device yet app support is lacking

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid device. Good form factor. Snapdragon chip works but its not that powerful so you cant expect much from it. My only complaint is the play store as several apps I’ve used don’t work properly.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    missing charger, burn in and not reset to default

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was an open box and I had three issues with it. 1. It was missing the charger. I only found out at the pickup time. 2. It was NOT reset to factory default. Mine was probably a display model and it was stuck in demo mode. I had to set up an appointment with Geek Squad to get it reset to default. The open box is supposed to "Works like new. Restored to factory settings." 3. The screen has burn in. My chromebook most likely was a display model and stuck in demo mode. The text " Tap to explore Chromebox" was permanently burned in at the bottom of the screen. I took a long trip to pick up this Chromebook with a missing charger and major burn in and then I had to take another trip to get it reset to factory default. I was not a happy customer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome Lenovo

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stylish and sleek. Attractive and responsive. Very good device.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi, TimpoKing, thank you for choosing Lenovo! We are glad to hear that you are satisfied with your Duet 5 Chromebook, and we appreciate you taking the time to share your experience with us. Lenovo

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product. My son uses it for school, fun, and creativity.

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hey, SaraD, thank you for choosing Lenovo! We are glad to hear that you love your Duet 5 Chromebook, and we appreciate you taking the time to share your perspective with us. Lenovo

  • Rated 5 out of 5 stars

    Great value....great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My finance loves this laptop as it gives her allot of flexibility for both work, school, and for her personal business. Great value, great price!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Two in One Laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop would definitely buy it again!!!!!!

    I would recommend this to a friend
    • Brand response from Lenovo Product Expert
      Posted .

      Hi MiaB, thanks for choosing Lenovo! We're thrilled to hear that your Duet 5 Chromebook has been amazing for you, and we really appreciate you sharing your experience and feedback with us. Lenovo

  • Rated 1 out of 5 stars

    Epic display wasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Chromebook has a fantastic display. Too bad the display was wasted on *this* device. It’s *slow*: UI animations constantly drop frames, videos take ages to pause and resume when just a few tabs are open, and cloud gaming at 1080p is too intense for it, it’ll drop packets every time you use the trackpad or a mouse! It’s also stuck on an outdated release of ChromeOS due to technical issues with the USB-C ports, and the included charger is only 30 watts! There’s also no headphone jack despite having more than enough room for one.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best unique Chromebook out there

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best electronic purchases I've made. I was skeptical it would be too big at first and for some it probably is. But it has a perfect form factor that nothing else does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around for your basic needs.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect Laptop/tablet for all of your basic needs. I use it for paying bills, streaming when I’m traveling. I’ve owned the smaller one which was passed down to my kid once I purchased this one.

    I would recommend this to a friend