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Customer reviews

Rating 4.5 out of 5 stars with 1095 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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90%would recommend to a friend

Customers are saying

Customers are positive about the KX-TGD864S Link2Cell phone system's ease of use, sound quality, and call-blocking capabilities. Many appreciate its reasonable price, straightforward setup, and useful features. However, some customers have expressed concerns about the volume being too low, and a few miss having belt clips.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 46 Showing 901-920 of 1,095 reviews
  • Rated 5 out of 5 stars

    Cordless phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Panasonic KX-TGD863A Cordless Phone with Link 2 cell DECT6.0

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Rated 3 out of 5 stars

    Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase was for new but the box was damaged and the inside packaging was not present. I like the phones but was disappointed to get used or display model and charged for new.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! We are continuously working to enhance your experiences and your insights play an important role in that process. Please check with the vendor directly for more information. -C Panasonic

  • Rated 5 out of 5 stars

    Updated phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really like the phones. Particularly the "Call Block" button.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    HANNAH

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HANNAH WAS HELPFUL AND HELPED ME CHOOSE WHAT I WANTED.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your feedback with us and the community! We are grateful for the 5 stars and glad to know you are enjoying the product. -G Panasonic

  • Rated 4 out of 5 stars

    Cordless phone

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone and delivery. A 4. What we expected for the price.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 5 out of 5 stars

    excellent phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone works excellent. It wasn't too expensive either.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you feel we're on the right track! -M Panasonic

  • Rated 5 out of 5 stars

    Marilyn

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have no problem with this product happy with the product.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    good phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone with bluetooth doesn't work with airpods ,though

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for sharing your experience with us and the community! It should work with Airpods as well, please try checking with the support team at shop.panasonic.com/support -A Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product Would recommend it to All thank you

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Great cordless home phone.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using this key of cordless phones for years. They last a very long time. Just got the latest model. Works like a champ.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for your 5-star rating! We are happy to hear you are pleased with the product. -M Panasonic

  • Pros mentioned:
    Call blocking

    Rated 5 out of 5 stars

    Terrific new phones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really like these phones! We wanted to keep our landline but was annoyed with the SPAM calls. This model has the BLOCK feature. Game changer for those annoying calls.

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for sharing your positive experience! -M Panasonic

  • Rated 3 out of 5 stars

    A Phone No in Use

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I didn't get calls in the morning asking for money I would connect these phones and see how the work. For the time being I don't use the phone it's usually disconnected.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 3 out of 5 stars

    Phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The base to hold the phone ( charger ) are not easy to hang up phone, as my prior phones were.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for taking the time to share your thoughts and feedback with us! -M Panasonic

  • Rated 5 out of 5 stars

    Great upgrade to an already great phone system!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great upgrade to an already great phone system! TY

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Rated 5 out of 5 stars

    Phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the phones they work great thanks Best buys

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are glad to hear that you are enjoying the product, thank you for the 5 stars! -A Panasonic

  • Pros mentioned:
    Overall performance

    Rated 1 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable endurable. Very satisfied and happy with this product

    I would recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! -C Panasonic

  • Cons mentioned:
    Battery life, Volume

    Rated 1 out of 5 stars

    Not the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    battery does not last long and even when volume is set on high it is hard to hear.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution. -C Panasonic

  • Rated 2 out of 5 stars

    poor sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned previous version of this phone set and I don't like the new one. It feels much lighter and cheaper, and the sound quality is very poor. I already threw my old set away, or I would go back to it and return this one.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We are sorry to hear that your experience did not match your expectations. Your input is important to us, as it helps us improve our technology and ensure customer satisfaction. If the sound is not clear during calls, please unplug all cable connection from the base unit for 2 minutes then reconnect them. If the issue still persists, please press Menu on your handset, then the # key and enter 122. Following that please go to A and select that option and make sure to press Save. Hope this helps! - S Panasonic

  • Rated 2 out of 5 stars

    Cell-to-phone feature not reliable.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As wireless phones, they are great. As connect to cell phones, they really suck. They are unable to remain connected to the house cell phone - used solely as a home phone and never moved. The base has been located next to the cell phone and 7 feet away without making a difference. I'm replacing them with a different brand today, as these phones are useless to me.

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      We deeply appreciate your feedback! -M Panasonic

  • Rated 3 out of 5 stars

    Wrong kind of phone needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am unable to give a review because I could not use this type of phone, wasn't the kind I needed so I had to send them back

    No, I would not recommend this to a friend
    • Brand response from Panasonic Team
      Posted .

      Thank you for the feedback! -C Panasonic