Customer Ratings & Reviews
- Model:
- KX-TGD864S
- SKU:
- 6479125
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers are positive about the KX-TGD864S Link2Cell phone system's ease of use, sound quality, and call-blocking capabilities. Many appreciate its reasonable price, straightforward setup, and useful features. However, some customers have expressed concerns about the volume being too low, and a few miss having belt clips.
This summary was generated by AI based on customer reviews.
Panasonic house phone and customer service is crap
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Third time buying this piece of crap. Keep wasting money on insurance. Tried to contact company will not speak to you but offered $45/ monthly maintenance contract on a house phone! Using my insurance to buy a different brand.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We're very sorry to hear that your experience was less than satisfactory. Regarding the monthly maintenance subscription you mentioned, we want to clarify that our customer support services are completely free of charge. Please ensure that you are contacting official channels and not third-party entities that may charge for support services. We are eager to assist you and would be happy to provide troubleshooting help, but we'll need more details about the specific issues you're encountering. -M
Panasonic phones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don't like them at all very tinny. Not nearly as good as our old set of Panasonic phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for posting a review and we’re sorry to hear that your experience was not up to the standards. -C
Panasonic KX-TGD864S
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far the Panasonic KX-TGD894S has worked without any problems.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback! We are happy to hear the product meets your expectations. -M
Good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value for the money. I would buy again. Well worth it.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for sharing your positive experience! -M
Panasonic portable phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.find it hard to use compared to previous phone I had
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for taking the time to share your feedback with us! We are sorry to read that your experience was less than 5-stars. We are really sorry to hear that you are not satisfied with this unit and about the situation you experienced. We value our customers' opinions and would like to thank you for bringing this to our attention, as it helps us improve our technology and ensure customer satisfaction. - S
=(
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.we never got the order delivered we never got the order delivered we never got the order deliveredwe never got the order delivered
I would recommend this to a friendBrand response from Panasonic Team
Posted .We apologize for the trouble you have encounter with your purchase from the dealer. We suggest you reach out to there support number to get more information on the shipment of the package and what options they can provide.
Hard to program
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These phones are very complicated. I hooked them up today after letting the batteries charge. Then I tried to read the manual regarding blocked calls, saved calls etc. Gave up after an hour or so.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your feedback, we deeply appreciate it! If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Dissatisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can't get them to connect with the base unit via wifi.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Samuel! We are unsure on what you are trying to achieve. Our telephone model doesn't feature Wi-Fi capability. If you require further guidance in regards to this model, please do not hesitate to contact us directly and we will be more than happy to answer your questions: https://shop.panasonic.com/contactus . -M
Wouldn't buy agin
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Connection between phone and charging base not great. Phone keeps beeping that it's not connected. Display faded within months.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Hi, Patricia! Thank you for your review. Kindly be informed that the range from the base to the handsets is not exact, as it mainly depends on the environment in which you are using the product. Regarding the display, if you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
- Pros mentioned:Range
What we were looking for
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Did a couple day's research before choosing these. While this set can hook up to a conventional land line, if you're looking to go cellular-only, this is a very good approach. The install can be a little daunting insofar as there are a multitude of settings, but, for our two story house, the final result provides a phone close by wherever we are that rings along with our cells. It also utilizes rings that match the individual phones so we know who is being contacted. The only minor downsides are that the voice announcements are pretty garbled, and, although the contacts were easy to copy from our iPhones, the Panasonic requires short, individual numbers per contact, so you may have to modify them to differentiate if you have more than one number per name on your phone. Overall very happy with result. Good range, reconnects with cell bluetooth easily when returning home, and provides distinctive rings.
I would recommend this to a friendBrand response from Panasonic Team
Posted .We appreciate your support and the 5-star review. It's wonderful to hear that our product has met your expectations. -M
return
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.speaker sound was not very good and I had to return the item
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate you took the time to provide us with your feedback, as it helps us in improving our technology and services. -M
Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sometimes unable to hear the caller on the line. There is just silence
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for taking the time to share your thoughts and feedback with us! If the issue persists, please contact the Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9 am-5 pm EST in order to determine how we can provide you with a solution. -G
Bad product
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Drop calls often...............................................
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for reaching out! Considering the situation you are experiencing, the best course of action would be to contact our Customer Care team by accessing the live chat option under the Support tab on our website: https://shop.panasonic.com/contactus . -M
garbage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.way to confusing,just wanted simple landline phones
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We deeply appreciate your feedback! -M
Panasonic land line phone
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very poorly made product. I will never buy again.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .We are sorry to read that your experience was less than 5-stars. If you’re open to discussing it further, please contact Support Team via Live Chat on the Panasonic Website, Contact Us option, Mon-Fri, 9am-5pm EST in order to determine how we can provide you with a solution: https://shop.panasonic.com/contactus . -M
- Pros mentioned:Call blocking
Perfect Phone
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like how easy it is to block spam calls. I can actually block them before they hang up. The numbers are easy to read and it is easy to set up. The phone is powerful enough that i can keep one in the non attached garage.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Hi there! Thank you for the fantastic 5-star review! We're so glad you're enjoying the ease of blocking spam calls, and before they even hang up, no less! It’s great to hear the setup was simple, the display is easy to read, and that the range is strong enough to reach your garage. Sounds like your Panasonic phone is working hard for you in all the right ways! - F
auto transfer calls back to cell
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.worked "OK". sound quality not as good as my cell biggest problem was the phone transferred 30-50% of calls longer than 5 mins to the cell phone automatically. spent over an hour with panasonic- they couldn't help.
No, I would not recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for your review! Please feel free to reach out to us at https://shop.panasonic.com/contactus with any further comments, concerns, or suggestions you wish to share. We would love to make things right if you give us another chance. -M
Lizzy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I never used this item, I returned it to the store
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the review..But we are not sure why it was given a 1 star review if you did not use the product.
- Pros mentioned:Ease of use
Great for Land line Owners
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Panasonic landline set with four receivers is a wonderful purchase. We replaced an older Panasonic set that worked for over a decade. Easy to set up. Reasonably priced.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Thank you for the glowing review and the 5-star rating. We're delighted to have provided you with a positive experience. -M
- Pros mentioned:Call blocking, Ease of use
Recommended Purchase
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good "User Manual". Easy to set up and use. Numerous features including Call Blocking. Purchased to replace a 12 year old Panasonic Cordless System. Recommend to anyone "hanging on" to their landline.
I would recommend this to a friendBrand response from Panasonic Team
Posted .Your 5-star review means a lot to us. Thank you for taking the time to share your rating with us and the rest of the community. -C