Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1467 Showing 29,321-29,340 of 29,846 reviews
  • Rated 2 out of 5 stars

    useless phone support.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    product was fine, in store service was good. Over the phone service was awful.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not easy to setup

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow when going from one channel to another. Settings are a bit confusing when trying to connect to a new tv. Finally got it connected to tv and when I press the home button it cuts the tv off. As far as I am concerned it is pretty much useless. I would return it if my time for a return had not expired.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Re-booting a lot, locks up.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have to keep rebooting this thing as it gets locked up a lot. Not too happy with it.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    UNRELIABLE DEVICE

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NUMEROUS CONNECTION LOST MESSAGES, NUMEROUS TOTAL FREEZE..JUST TOTALLY UNRELIABLE

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of junk! Don’t plan 2 watch sports!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolute piece of junk! It works ok for tv shows. If you plan on watching sports, don’t even buy it! Half of the time it will say a game isn’t on, when it most certainly is, or it will just keep buffering, and buffering. Save your money!

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We determined that we liked the Roku better because of the interface.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    not worth it.

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it slows down after 6 months of use. Its as if they want you to buy one every 6 months .

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Streaming and app selection is very sluggish even with an Ethernet adapter.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Waste my money...

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont really like it...waste my money...I dont know but for me no work good...

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Fire stick

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Remote buttons take a while to learn how to manuver. Switching channels is fast but go through channels numerically to switch from one to another. Having numerical keys to change channels would be an improved addition.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Firestick

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We don't need it so we returned it. Not sure how this product will be.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Kinda Flawed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The premise is great but for some reason the controls are clunchy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    upset with your poor service!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am upset over my past two transaction with best buy. I have been home on both ocassions and no one delivered anything at my address. I have been home all day waiting. maybe you should check who is responsible for the delivery by (Shipt) is responsible and no one came here.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    did do what i needed it to

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could not get xfinity to work on it. tried several things but nothing worked.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sort of works

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    doesnt work that well. bought a roku instead and it worked much better

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    have 4 fire sticks

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd fire stick that volume wouldn't work. Clerk said 3rd one brought back this week.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Did not work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did all the installation and did not work, ERROR would show up but no way to fix the ERROR, so when I took it back to Best Buy to exchange, I only had 15 days from the date of purchase so now I have to contact amazon :/ not happy !

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Remote doesn’t work

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this and was excited to update a little order HD TV that doesn’t have internet built into the TV, but upon setting up realized the remote didn’t work. I thought it could be the batteries, but no it’s the remote as I changed the batteries to only get the same result. I need to return and can only hope the next one works better!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Jst bought this but my tv doest support this device

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Easy to use

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the firestick for watching all my movies !!!!!!!!!!!!!!!!

    I would recommend this to a friend