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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 29846 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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97%would recommend to a friend

Customers are saying

Customers are positive about the Fire TV Stick 4K, frequently praising its ease of use, picture quality, and streaming capabilities. Many also appreciate the remote control and the device's 4K performance. However, some customers expressed concerns regarding the limited memory and storage, and a few mentioned issues with the interface. Overall, the positive feedback significantly outweighs the negative.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1479 Showing 29,561-29,580 of 29,846 reviews
  • Rated 1 out of 5 stars

    Didn't work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Returned to store,for,a,credit.Will,purchase another

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Works great...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can see old episodes of series I haven't seen in a long time.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ahh

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t liked it. Wasn’t what I hoped. Maybe next time

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not my cup of tea

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No wifi direct for your phone to cast to, I went with a "Ultra"

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I returned this item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. Not compatible with Spectrum TV

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Bad Firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound out of sync, tried to troubleshoot, no success

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Useless!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you have a smart tv you don’t need fire tv stick.....

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio malfunction

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needs to unplug all the time for the sounds to work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Day two issues

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great out of box then experience issues with load up.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cannot Pair it to my firestick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    cannot pair to fire stick having a hard time. Tried everything

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Audio delays

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio delays are very hectic when streaming videos

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Ehh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its just ehh.. the store is just ehh... ehh ehh ehh

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    wow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this thing is fantastic ! super fast and lots of settings Dolby Vision and Atmos we installed this on or new Sony X900F because it is so fast, much better than the built in Apps ,state of the art Amazon did a great job on this one,and super easy to get up and running,nice remote too...

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Remote control

    Rated 5 out of 5 stars

    High Quality

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Fire stick. The streaming and resolution provide a quick response with a high quality picture. The stick/remote is very user friendly and it is very easy to navigate between menus, channels, and streaming platforms. I'm a huge fan of the voice button on the control and it helps speed up the process when searching shows and/or videos by eliminating the having to type it in. I highly recommend this product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Amazon Fire TV Stick

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install. Not working properly. The instructions are below average.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it NOW value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome deal price ! Flawless, never had any issues with either of my 2 firesticks & tons cheaper than almost all cable, satellite or streaming rip offs ! Amazing amount of options if you need more & are willing to pay a little extra.

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Cord Cutting King - New Remote is a Game Changer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently cut the cord and went exclusively with Amazon Fire TV Stick and Amazon Fire Recast. For my needs, this is a perfect setup that slashed my cable bill from $150 a month to $50. With this combo I get close to 70 OTA channels, plus my Amazon Prime, Netflix, YouTube and a lot more, all conveniently in one place. I've had Apple TV, Chromecast, Chromebit, Computers hooked up to the TV, but the Amazon Fire TV is the most comprehensive solution I've found. The UX is slick with all of the media across all my platforms right up on the home page. I don't have a 4k TV, but I got the 4k Fire TV because it comes packaged with the new remote. The addition of the volume button and integration with all my devices means that this is the only remote I need. I can change volume, change inputs and then power everything up or down with a single button. If you're looking to cut the cord or find a simple solution for all your streaming needs, get the Fire TV and make sure you get the new remote with the volume control.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Fire stick - Faulty remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote which came with the fire stick stoped working after my 2nd day of purchase. I replaced the batteries and facing same problem. I believe the equipment I have received is a faulty one.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 5 out of 5 stars

    Love this firestick

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this a couple of weeks ago and so far it's great! The voice control is really helpful and understands what I'm saying better than I thought it would. Can't really beat it for the price! 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Remote control

    Rated 3 out of 5 stars

    Voice control limited

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a device for my elderly parents to use to watch Netflix on a non-Smart TV. I selected this from several competitors because it looked like the voice control feature would be very helpful (eliminate typing with TV remote, which is about as unfriendly a way to type as there is). The voice control feature for this device is superb in its understanding of spoken words (it never missed!). BUT... it will only speak to the top level Amazon interface, and will not execute commands within an ap. This is basically a deal breaker that makes the voice control almost useless. For example, if I launch Netflix (voice control works well to launch Netflix) and then ask it to search for content within Netflix, it will instead search for content within Amazon. Here's what that means: After launching Netflix, if I ask it to find "Hawaii Five-0" (which is readily available in Netflix), it ignores Netflix and shows me that the show is available from Amazon (for which I do not have a subscription, and I do have one for Netflix!). I find this to be a real head-scratcher, and I can only say "what are they thinking?" If the device is going to have voice control, it should work for finding content in aps, not just Amazon. So my reason for buying this particular device turned out to be wrong. You can use this device to watch Netflix, but Amazon will try to get in your way too much.

    No, I would not recommend this to a friend