Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$129.99
Save $200
Comp. Value: $329.99

Customer reviews

Rating 4.3 out of 5 stars with 323 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.3 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent condition and performance of the Geek Squad Certified Refurbished 10.2-Inch iPad, noting its ease of use and convenient screen size. The price is also a highlight for many users. However, some customers feel that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 323 reviews
  • Pros mentioned:
    Screen size

    Rated 5 out of 5 stars

    Bd

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My baby 2 and she love her I pad and it’s very big and do a lot

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    iPad 7th generation

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does everything I expected the IPad to do and so easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 5 out of 5 stars

    Title

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a perfect product! Great value and it has been working better than expected!

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    bad battery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought 3 of this for christmas expecting them to be decent but in reality is not. Batteries are horrible it take about half a day to charge and only last 2 hours very disappointed.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    I pad

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. It was a Christmas gift. I’m now looking to purchase a second one.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not Worth The Risk

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a dismal experience with this purchase. It died out of the blue in just 9 months. We went to the store and had an appointment with the Geek Squad who diagnosed it and said that we needed to go to the Apple Store. We then made an appointment at the Apple Store to have it diagnosed, and they told us to go back to the Geek Squad. I just spoke with Best Buy support who told me to go make another appointment with the Geek Squad, to try to have it fixed. I'm so dismayed, as this was my mother's first iPad, and she was just getting the hang of it. Now neither of us trust Best Buy to do right by the customer, and we certainly don't trust any refurbished product from them.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    10.2 iPad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my grandson. He enjoys watching his favorite learning games.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    First time purchase refurbished tech.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a Christmas gift. Set up was clean and easy. Just like new. Happy with purchase so far.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Quality refurbished

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues, happy with purchase. In store was a good experience and works like new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great so far haven’t had any problems. No scratches or anything

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ehhh

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad is okay , there was not an accurate description on the device so I was flying blind when it came out purchasing it. When it comes “as is” products , there should be a description about it not just “geek squad certified” . The a decent size dent in the back casing, you can see faint lines in the lcd screen under the glass which means it’ll probably have to be replaced sooner than later as well as the home button. Honestly it should’ve been priced more at $100 and not $199. The charger that was given to me was fine, looked like an actual apple charger but the box can’t be used at the charger is usb and the box is usb-c.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Great value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect tablet for my little one. Looks like new! No blemishes at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Graduation Gift !!!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This will be a Wonderful introduction to Apple products for my daughter…! UCLA

    No, I would not recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    iPad

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The iPad was in excellent condition. It was impossible to see that it was refurbished.

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    perfect!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great conditions! no scratches, came with a charger, neat conditions

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Refurbished 7th generation ipad

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy! In great shape! Thanks for a beautiful iPad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deals

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product at good price !! This is the second one I buy !! My Daughter love it is a good side , also convenience to take anywhere . Best Buy have the goods produce at good deal and price,

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great Value

    |
    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up for my toddler. Great quality. Unit came in packages that ensured it would not be damaged in transit. Best Buy packaged the open box with a new Power supply and charging cable. Would definitly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ipad 7t Gen

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still learning how to work it. Wasn't shown how to when i visited to set it up with the Geek sqad. My Questions were rushed just a waste of money for a service that you get NO benefit from ....

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good Buy!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice quality for the price. I was a little reluctant being that the iPad is refurbished, however, I am pleased with my purchase.

    I would recommend this to a friend