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Customer reviews

Rating 4.3 out of 5 stars with 327 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Durability

    Rating 4.4 out of 5 stars

  • Display

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

85%would recommend to a friend

Customers are saying

Customers admire the excellent condition and performance of the Geek Squad Certified Refurbished 10.2-Inch iPad, noting its ease of use and convenient screen size. The price is also a highlight for many users. However, some customers feel that the battery life could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 327 reviews
  • Rated 3 out of 5 stars

    Missing charging cord

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a good purchase for me except they included the wrong cord to charge the iPad

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Mrs

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received wrong charger with my order, for the price of refurbished item should at least come with correct charger. Have as gift to only hear she can’t charge it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Buyer beware

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So the iPad only lasted a month before i tried to use it and realized it was a brick. Won't turn on at all. I guess this is what I get for purchasing refurbished. Best buy doesn't back their products so buyer beware!

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap aftermarket display

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly disappointed in my purchase! I was sold a refurbished IPad with a plastic aftermarket screen. Cracked literally days after delivery. Quality was soooooo terrible. I feel robbed and will not purchase anything else from Best Buy!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 5 out of 5 stars

    Mrs.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! Item performs & looks like new! Great purchase!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    iPad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not what I wanted and had discussed with the rep over the phone. It did arrive sooner than the expected date.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    iPad 7th generation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only had it for a short time and it doesn’t want to turn on. Best Buy can’t even help with getting it replaced because it’s “refurbished”. Why sell products that are going to break down.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Sadly did not last a year.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not last a year and unfortunately only had a 30 day warranty.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 1 out of 5 stars

    Waste of money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only works when it wants too and the battery sucks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Lied to!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You sold us a refurbished that did not work. It was not even the version that was sold to us. I had to buy a new one since it was a gift. Got totally ripped off

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Worked well until it didn’t

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked really well for a year and then stopped. It continuously flashes the apple screen and despite trying to reset it, it will not reboot.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Daughter loves it for her digital drawing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter is an art teacher with a degree in fine arts. She wanted this iPad for a portable digital drawing device. With the use of an Apple pen, she loves it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    I’m so upset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was broke when I got it!!! Horrible. Customer isn’t a help either.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    sticky and fake

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the screen was definitely not the best, it came super sticky…

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not good experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ipad had scratches all over and camera was not working

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Won’t charge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Charger port messed up it won’t charger ain’t had it 2 weeks

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stolen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldn’t know, as it was stolen from my bedroom. I am disabled, and require further assistance with this, please.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    untrue

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I order this expect to get it , the way its published.. but its all lies Its published that ios is 14 but when I got it its 16.5 this is called bate and switch.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disapointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter has been barely able to use it because it freezes up

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Wouldn’t recommend

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t come with everything it was suppose to and screen went out shortly after buying

    No, I would not recommend this to a friend