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Customer Ratings & Reviews

$449.99
Save $249.01
Comp. Value: $699.00

Customer reviews

Rating 4.5 out of 5 stars with 484 reviews

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Rating by feature

  • Battery Life

    Rating 4.6 out of 5 stars

  • Speed

    Rating 4.7 out of 5 stars

  • Display

    Rating 4.7 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers praise the Geek Squad Certified Refurbished MacBook Air for its excellent performance, like-new condition, and impressive battery life. Many users also appreciate its speed, ease of use, and lightweight design. Some customers reported receiving a different color than expected, and a few mentioned issues with the packaging and minor cosmetic imperfections.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 21 Showing 401-420 of 484 reviews
  • Rated 5 out of 5 stars

    Just Like New

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has worked great so far, can’t even tell it’s refurbished.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Value in 2024

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going in 2024! Can not beat the M1 for value!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good condition. No issues besides a small dent. Buy again.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Sticky Keys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent condition however I can see glue between the screen and keyboard and several keys are sticky. Shift key almost doesn't work.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop, excellent condition, description of item 100%

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank You

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came earlier than expected, charged,packaged nicely and came like new no complaints, very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was received in excellent condition…almost like new!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy refurbished

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy this from best buy, or any other refurbished item because they will not fix anything that goes wrong. I've had this for less than a month, and one of the two ports stopped working and they will not fix it. I also asked the geek squad person why and where is that documented because I wanted to see how I missed that detail before purchasing and their response was literally, "I don't know where that is documented, I just can't do it."

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mac book

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been great, I am looking to purchase another soon

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Make sure it is whar you ordered

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They shipped me a lower end model than the description. Make sure to check it is the correct model before the return window is over.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, such an upgrade from my old laptop. And I was able to pick it up the same day!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    MacBook Air…good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. But still waiting on my credit for my return of another laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Budget friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it's super recommended! This is the best purchase in 2024.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down best company ever, naming my kid bestbuy fosho gangy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Broken charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop amazing but they sent me a bent broken charger

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Option

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really well, although it can heat up a little depending on the program that is running.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great, perfect size for what I need and good looking computer

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst Experience Ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spend the extra $100 and just get it straight from Apple. A geek squad rep himself said these aren’t great. I ordered a gold one and it came with the screen damaged, so I got it replaced with another one in silver and that turned out to have a battery issue where it dies at 30%. I went to my closest Best Buy and they said they couldn’t do anything and that I would have to go to the store I purchased it from so they could override it or whatever. I called the store bc it’s like 60 miles away from me. They also said they couldn’t do anything bc the return/exchange period was over, why is it only 14 days btw? So in the end, I just reached out to Apple bc thank God they have a 1 yr warranty on all their products, so now I’m getting the battery replaced. These don’t come new looking either, both were scratched in some places and dirty. The chargers also had yellow stains on them. I thought refurbished meant newish?? Never getting anything from here again…

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MACBOOK AIR

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT DEAL AND I WILL GET FEW MORE FOR MY CHILDREN

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful product! I would totally assume my MacBook Air is new if I didn’t know better.

    I would recommend this to a friend