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Customer Ratings & Reviews

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Customer reviews

Rating 2.6 out of 5 stars with 17 reviews

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Rating by feature

  • Battery Life

    Rating 3.4 out of 5 stars

  • Speed

    Rating 3.3 out of 5 stars

  • Display

    Rating 3.8 out of 5 stars

47%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-17 of 17 reviews
  • Rated 1 out of 5 stars

    NOT what advertised.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered in a beat up plain white box with bubble wrap. The cord looks 15 years old and very used. Not box for the laptop with any original anything. This is NOT new yet sold as new. I will waste my time to return today, the day I rec’d. Come on Best Buy. Do not sell as new then put old junk in a box for $700. Not cool.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    macbook is awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best laptop ever i would recommend this laptop to anyone

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT GET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TERRIBLE, It showed up and worked for ONE day and then the screen starts flickering and I can't do a single thing. WASTE OF TIME AND MONEY. TERRIBLE.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is good. This is product is so easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop I’ve ever owned and if anyone is looking for a awesome laptop this is the one

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    JUNK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my son's big Christmas present and he opened it up to find that the computer would not turn on.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Mac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the speaker blew a week after I got it besides that is fine

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waste of money, bought to use garage band and apple has stopped support for older Mac’s. If you don’t already have GarageBand in you library, then there is no way to download it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn’t even turn on

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just very upset. I ordered dispite the other reviews and I had just got it and it didn’t even turn on. And I didn’t even get offered a discount when I took it in to have it looked at. Like it’s very upsetting . I charged it and everything and all geek squad said was we will return it for you.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed in the 2013 iBook pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the slowest and the keyboard sticks. I’m very very disappointed with the purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    came with wrong charger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with wrong charger I had to go out and buy a new charger

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    MAC BOOK PRO USED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BAD ITEM WAS MAILED THE BOX WAS NOT EVEN SECURED.!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this for my daughter for college. She loves it does what it needs to do for school

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect MacBook Pro

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop ever made. Even for the year it was made 2015 it’s still perfect

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not get this

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    WORST EVER BEST BUY DOESN'T TELL YOU WHAT THE PROBLEM IS WHEN YOU GET THIS MACBOOK (DO NOT RECOMMEND)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves it. Enough space and speed for his school work and works as new out of the box.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pre owned Mac, bad decision…

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this pre owned 2014 Mac Pro for mainly recording my music. I never thought 6 years old Mac would be so slow…

    No, I would not recommend this to a friend