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Customer Ratings & Reviews

$419.99
Save $780
Comp. Value: $1,199.99

Customer reviews

Rating 4.1 out of 5 stars with 85 reviews

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Rating by feature

  • Battery Life

    Rating 4.2 out of 5 stars

  • Speed

    Rating 4.3 out of 5 stars

  • Display

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

84%would recommend to a friend

Customers are saying

Customers frequently mention the overall performance and condition of this laptop positively. Some customers appreciate the touch bar and find the price to be reasonable. However, a few customers have reported issues with overheating and battery life.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-85 of 85 reviews
  • Rated 1 out of 5 stars

    Dont buy refurbished

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought refurbished, space bar sticks 22 days after purchase. Best Buy wont repair or allow a return or exchange. Gift for my neices birthday. Paid $500

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Poor customer service

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge and the box was missed, customer service don’t want to help

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Took a gamble and won!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop Everything functions perfectly. Only issue is the AirPlay is a little slow when connecting to the TV. My wife is getting one next!

    I would recommend this to a friend
  • Pros mentioned:
    Condition

    Rated 5 out of 5 stars

    Quick and great condition.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a MacBook without the high price tag. The refurbished option was the way to go. Great working condition. Small cosmetic issue but not a big deal. Very happy with our purchase.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not purchase this item theyre just gonna waste your time and hold your money say they are working on shipping and never ship it out then send you your moneh back weeks later smh

    No, I would not recommend this to a friend