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Customer reviews

Rating 4.7 out of 5 stars with 1362 reviews

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Rating by feature

  • Capacity

    Rating 4.8 out of 5 stars

  • Dry Time

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers are delighted by the overall performance, quiet operation, and ease of use of the 7.5 Cu. Ft. Stackable Smart Electric Dryer with Steam Sanitize+. Many appreciate its impeccable drying performance, attractive color, large capacity, modern design, and numerous features. However, some customers have noted concerns about clothes falling out when the door opens, its size, and the price. A few customers reported negative experiences with customer service.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 1,362 reviews
  • Rated 5 out of 5 stars

    Excellent Product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We couldn't be happier with our choice! The steaming refresh feature is a game changer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works well has the steam feature that gets out wrinkles. Like the front load feature.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good dryer bad customer service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit my only complaint is that I asked to price match when I found a better price and the store didn’t help me out and then said it was too late which was extremely disappointing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just like a gas dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using it for a year now and I have zero complaints! It dries even the largest loads and works just as a gas dryer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best front loader in the market.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit cleans the best!! The steam is amazing!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seemless

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman wasnt pushy, he was personable, was knowledable and efficient. Thank you to him and best buy!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Love the sleek look, I've owned Samsungs for years, very hppy with their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It washes my clothes very nicely and it gets the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit dries clothes quickly and completely. Great features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Electric Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dryer works great! The dry time is less than 40 minutes for a pretty big load!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung Dryer with Steam Sanitizer is very Beautiful in Platinum. I love the Large Capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome machines

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and dryer best I've ever owned and the option to control it on your phone with the app is so cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung “Open Box” Dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From beginning to end the purchase was smooth. The entire transaction took about an hour from when I ordered it online!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung dryer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this dryer. This dryer takes half the time to dry a load of towels. O don’t hate doing laundry anymore.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete Garbage

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experienced a loud grinding issue in the first few months of ownership. The unit was still in warranty, so Samsung had a someone come out to fix it. A few months later, with the unit now out of warranty, the unit has an even louder grinding problem and Samsung refuses to pay for the fix. It's the exact same problem we reported during the warranty period, but the "expert" didn't properly fix it. Now that we are beyond the warranty period, Samsung is saying the repair is on my dime--this is borderline theft and terrible support. I would understand if it was a new/distinctly different issue, but it is not. Very disappointed and will avoid Samsung products going forward.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Alex,

      We understand your frustration about the unusual noise coming from your Samsung dryer. Let us help you.

      I have shared a link below about the steps if the Samsung dryer has a grinding noise. Please watch the video inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000979/

      We would like to speak with you more about this experience and determine what steps can be taken to help with your Samsung dryer.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147455830, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    Makes laundry less of a chore

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine! Washes well. Love the self clean option. Clothes don’t smell musty if I forget to switch them to the dryer overnight.

    I would recommend this to a friend
  • Pros mentioned:
    Dryer performance, Ease of use

    Rated 5 out of 5 stars

    Bedt ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use, does a wonderful job, and it makes my laundry space look very modern

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Dryer!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These units are fantastic! They do such a great job and have lots of options for whatever you need.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Don’t buy this dryer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fell in love with this dryer when I saw it. I haven’t had it very long and it’s already giving me problems. No matter what setting on choose or temp on the dryer it turns off within ten minutes of starting and I have to restart every ten minutes for it to dry my clothes. It’s super annoying and a waste of time.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Mary,

      We understand your disappointment about the drying performance of your dryer. We are here to help you.

      Please see the link below for the steps if the cycle ends too quickly. Kindly watch the video and click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshooting/TSG01000999/#dryer-cycle-ends-too-quickly

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1146842126, which will help our team pull up your information.

      ^Rainly Samsung

  • Rated 5 out of 5 stars

    best dryer!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Dryer is the smartest! It connects to your phone which is awesome! it also stops drying once it senses everything inside is dry!

    I would recommend this to a friend