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Customer Ratings & Reviews

$799.99
Save $240
Comp. Value: $1,039.99

Customer reviews

Rating 4.5 out of 5 stars with 4830 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,830 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung washer rocks! Cleans like a champ, looks cool too, totally worth it for the solid performance!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    work awesome fast wash i would defiantly recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My tenant lives this washer, good price for front loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Gets Clothes Clean"

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has one and had it for a several years.. So when our 1yr old Whirlpool from Menards died and SquareTurd (squaretrade) tried to fix it 5 times, i was done.. Way Done!!This Samsung gets clothes clean....

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it recently as an open box from Best Buy outlet and it works great. Employee who work there (San Rafael) were so helpful and nice

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    The best washer!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing washer! Easy to load and cloths come out so clean and great smelling!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick delivery and product works as expected. It's so nice having a brand new washer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up instructions are inadequate.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing in the set up instructions mentioned removing the shipping bolts. I washed a load and had severe vibrations during the spin cycle. It was only when I went to troubleshooting, noise and vibration, clicked on a QR code and watched a video that I became aware of the shipping bolts. This is unsatisfactory and should certainlyset up instructions are inadequate. be rectified. Put a tag on the bolts that says REMOVE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertR,

      Thank you for sharing your insights about your washer. We apologize for the inconvenience this has caused you. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been in the market for a washer and dryer for a few weeks now and made the deck on to go with this energy efficient washer! It’s so quiet but gets cleaning the clothes done so fast and efficient

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent functionally and physically capable. The machine is amazing

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    No better than Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine, quiet, stable and quick performs without flaw

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The first delivery did not work, But Best buy came out quickly and replaced this machine. With the first machine, the tub was apparently not connected correctly, and the machine was bouncing all over the place and even broke a pipe. The new machine works beautifully. Life is easy because of this! Great machine.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Installation is tough, machine nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old LG had handle points on side. This one doesn't. And it is heavy. As a result it was a struggle to get into the pan. Warning there are sharp metal screws pointing down and if you try to lift underneath they will slice your finger. I know. Blood everywhere plus a visit to the doctor for closing the wound (my finger prints will never be the same). My old LG had a nice plastic cover on bottom so this would never be a problem. Otherwise it is a nice system; Washes the clothes just fine. Only complaint is there is no prewash drawer to add Borax - this is important with 3 hockey players gear. Just plan the installation carefully if you are doing it yourself because the wait for installation is so long from Best Buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy, attractive, efficient, many options, clothes/towels come out much cleaner than previous Samsung.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought it open box for the 2nd time around and open box hasn’t disappointed us at all. 1st open item washer and dryer we bought 13 years ago and didn’t have to buy another washer until recently.... this one works just as great!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Review after 2 years

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how quiet and fast each cycle is in the washer. The dryer gets super hot and drys clothes faster than the previous dryer that i had. Only down side is the long chime after eachload is complete.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Great machine!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is am excellent washing machine. It's very energy efficient and quiet with many different types of washing options.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Get more done

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer with ease of use settings. It washes clothes faster than my previous washer. This allows me to get more done within a day.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome washer and dryer!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking and awesome performance! Would definitely recommend to any and all. Great price point as well!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine… way better than whirlpool.. great buy for the prive

    I would recommend this to a friend