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Customer Ratings & Reviews

$799.99
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Comp. Value: $949.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 33 Showing 641-660 of 4,829 reviews
  • Pros mentioned:
    Capacity, Ease of use

    Rated 3 out of 5 stars

    Disappointed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great capacity, easy to use, and clothes are clean. The only drawbacks are the door doesn't seem to be sealed completely because it shakes a bit when on the spin cycle. The other drawback is doesn't have a programmable favorite cycle.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Bon,

      We understand your disappointment with you not having the best experience with your washer. Let us help.

      Here is a link for troubleshooting steps for your washer that is being unbalanced; kindly click the embedded words.

      Samsung washing machine spins poorly.
      https://www.samsung.com/us/support/troubleshoot/TSG10003485/?msockid=08e6a45904c26b1f3477b061055f6aec

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1149042390) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I've had it for about a month now and I have zero complaints. It's quiet. I haven't synced it to my phone yet but I'm going to try.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer, quiet and efficient recommend 100%

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great product.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a great product. Perfect purchase. Great upgrade

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Efficient machine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new washer for my new home. I saw this one and was on sale, plus a lot of positive reviews. Great washer and efficient. What I also like about this machine it is very quiet during the wash cycles. Highly recommend this machine.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast, quiet, and gets the job done! Love this washer so far! It cleans clothes thoroughly, and the super speed wash saves a ton of time. It runs quietly, looks sleek, and the steam feature is a nice plus. Great value for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love samsung and was happy with our last one that lasted 15 years. Had this one for 3 months very happy with it and how easy it is to use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Perfect for Home & Business

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My family, and clients at Airbnb love it for its large 4.5 cu, ft capacity to handle large loads well, fast wash speed, and user-friendly design.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Quick and Quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with it so far, I haven't had the best of luck with some of my other Samsung appliances especially the Ice maker in the refrigerator but the price was right and most importantly it was available. IT does a great job, has all the settings we will ever need and it runs quiet. Best Buy delivery as always was stellar!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this product I will buy more from BB

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Very good article.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best purchase we have ever made es lo macimo.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Digital display, wash your clothes very clean no noise and the price is good

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, large capacity, quiet and does a great job cleaning.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Samsung front load washer and I couldn't be happier with my decision. Not only does it look sleek and modern in my laundry room, but it also delivers exceptional performance. The variety of washing cycles accommodates all types of fabrics and levels of soiling, ensuring that my clothes come out clean and fresh every time. Plus, its energy efficiency has helped me save on utility bills without compromising on cleanliness. Overall, I highly recommend the Samsung front load washer to anyone in need of a reliable and efficient laundry solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    money well spent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this was the best purchase I have ever made I don’t regret and for the price I paid was what stood out to me and the efficiency on this washer is hands-down the best for a small bedroom apartment or in the house either way it works my clothes have been coming out extra clean since I stopped going to my local laundromat and invested in this nice washing machine

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer and dryer looks great and does exactly what you'd expect from Samsung. Happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Samsung Washing Machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine. Very easy to use. I bought this washer as the replacement of my older Washing machine, same brand and same model.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    good washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product, good delivery service and installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Despite it being a fairly dinged up open box deal, this washer is fantastic. Be prepared to load it yourself though. Guys who tried to help load it dropped it immediately and i ended up picking it up into my pickup bed myself. I figured it already had cosmetic defects so it didnt really matter to me... but had it been a brand new washer i would not have been happy. Then again, what kind of weirdo is coming into your house and judging your washer for a few dents dings or scratches. First smart washer I've owned. My fiance hates when it sends the notifixatuons to the tv. It even sends them to my phone, so of course i take the extra second of my day to text her and let her know the washer cycle has ended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Satisfied with Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Samsung is a very good efficient washing machine. The washing machine runs quiet. It cleans clothes very well. The spin dry cycle is very good which helps dry clothes quickly. This machine is a good value. Best Buy did a great job on delivery.

    I would recommend this to a friend