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Customer Ratings & Reviews

$799.99
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Comp. Value: $949.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 4,829 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Makes washing clothes a breeze.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung washing machine is excellent. Easy to set the cycles, water temperatures, etc,, The delivery team was top notch, very efficient, showed us the basics of operation, answered the few questions we had of them.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Broke in less than a year

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer was great for almost the 1st year that we had it. About a few weeks ago while the laundry was spinning, it sounded as if the washer was going to take off on a runway. I called BB asap; they told me to contact Samsung since it was still under manufacturer's warranty. I called; everything has been approved for a replacement on July 24, 2023. I was supposed to hear back from BB by July 31, 2023. Well, I still have no washer and I still have not heard from BB on my replacement.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Best Buy Client,

      Thank you for informing us of your experience with one of our Samsung washers.

      Please contact our Best Buy customer service department at (888) 237-8289 to better assist you. Call 24 hours a day. They can answer your question or transfer you to your local store to answer your inquiry.

      Thank you.

      -Angelica Samsung

  • Rated 4 out of 5 stars

    Replacing old faithful with Samsung washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to get my socks cleaner than the old washer, but I'm holding my breath because the old washer was a real trooper for 35 years! I'll be disappointed if this one lasts only 20.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 4.5 Cu. Ft. Front load Washer with steam

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. The performance of this Samsung Washer product exceeds my expectations.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer mashine

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product easy to use brand samsung and new is better ever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid Choice.... washes clean and very efficient water use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a first here with the updated washer. So far no issues and I love it! So much room for load wash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive used the machine for about 10 loads so far and i have nothing but great things to say. Plus, im always confident wifh purchases with total tech protection from best buy!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Samsung is the way to go!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good washer! Samsung has been my brand of choice after a very bad experience with LG and their customer support or lack there of. This samsung washer is quiet, has many different wash options and plenty of room for a comforter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I have made by far. Does not compete with the rest

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quiet Machine

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty nice washing machine. I went from a top loader to a front loader so its an adjustment. I am not sure if I like it that during the rinse cycle it uses hot water even if you have it set to cold. But it gets the job done and even plays a pretty song at the end of a cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING WASHER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great washer! Love the app and smart wash features. Giant drum size, does big loads fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome washer for a good and affordable price! I recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ❤️ my washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my samsung washer, my old one broke after many years, and best buy had the exact one in a newer model, no hassle delivery and even set up. I couldn't be happier.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had for two years still works very good have had no problems would buy again

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer for rental or home use

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect washing machine for rentals or home use! I have purchased multiple units with the matching driers and to date have had zero problems. They also stack well but the top controls can be a bit high.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid washer for the price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer for the price! Replaced a much more expensive GE and have been pleased with this Samsung. Has all the modern cycles and features, quality and durability are yet to be determined but initially they seem solid.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one, and its amazing. Holds my king size comforter and large loads. And gets it clean. Highly recommend!!!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After always having had top-load washers, I tried front-load. My first one was quite noisy, but otherwise I liked it. I just moved and needed to by a washer and dryer. This front-load has all the good features of my last one, but is so quiet! I'm glad I tried front-load one more time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price out there and availability. They were very helpful with all details

    I would recommend this to a friend