Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$799.99
Save $150
Comp. Value: $949.99

Customer reviews

Rating 4.5 out of 5 stars with 4829 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers find value in the 4.5 Cu. Ft. High-Efficiency Stackable Smart Front Load Washer, particularly praising its overall performance, quiet operation, and ease of use. The large capacity and appealing color are also appreciated by many. However, some customers have reported issues with the spin cycle, installation, and delivery, while others feel the price is a bit high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 4,829 reviews
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Nice and quiet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After always having had top-load washers, I tried front-load. My first one was quite noisy, but otherwise I liked it. I just moved and needed to by a washer and dryer. This front-load has all the good features of my last one, but is so quiet! I'm glad I tried front-load one more time!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    nice product

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great value, just what I was looking for. easy to operate..

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great washer keeps my cloth smelling clean and does it effortlessly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of features, most I don't use, but it is a nice washer and much larger than I gave it credit for. The alarm is funny, its very long.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer runs good and very quiet. Easy to work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its been wonderful

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints. Just an overall good washer. Definitely better than a broken one

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    retiredlaundryguy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do all the laundry. It's a retired guy thing. No problems and it's very quiet!

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Pleased with purchase.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased with this purchase. It is much quieter than our old one. No complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A must buy

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the white Samsung washer. I love the technology and the ease of a front loader washer

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Yawn....

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this when our 9 year old washer died. Same exact model so if you want more than 9 years, not so good. Also, we have pedestals and I told the sales guy that, he said no problem delivery guys would put it on the pedestal. Wrong! Also, why doesnt BB have a loyalty program? I've spent probably 20 grand there and I would think I would be shown a little love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice washing machine. Works well. Just want to mention to anyone who buys this or any washing machine. Remember to take out all the shipping bolts behind the washer. That may be the single most important thing when installing the washer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great! We are very happy that we decided to purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent pair!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since we had to get a dryer for the house we just bought... I also purchased this matching washer for it rather than wait since this one is also on sale!!! It washes better and uses less detergent and softener. Glad I got this to match my dryer.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very easy to use and really quiet. I am glad that I selected this product. All of our Samsung appliances run really well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as directed. Would recommend to a friend if needed

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Set up instructions are inadequate.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing in the set up instructions mentioned removing the shipping bolts. I washed a load and had severe vibrations during the spin cycle. It was only when I went to troubleshooting, noise and vibration, clicked on a QR code and watched a video that I became aware of the shipping bolts. This is unsatisfactory and should certainlyset up instructions are inadequate. be rectified. Put a tag on the bolts that says REMOVE.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi RobertR,

      Thank you for sharing your insights about your washer. We apologize for the inconvenience this has caused you. Should you need support in the future, please don't hesitate to contact us at www.samsung.com or by calling 1-800-726-7864 (1-800-SAMSUNG).

      Have a great day.

      -John Samsung

  • Rated 5 out of 5 stars

    Excellent machine

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY energy efficient. Has a short cycle setting for clothes that are not stained etc. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First time owning a front load washer, and this is by far the best washing machine that I've owned and well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    "Gets Clothes Clean"

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My brother has one and had it for a several years.. So when our 1yr old Whirlpool from Menards died and SquareTurd (squaretrade) tried to fix it 5 times, i was done.. Way Done!!This Samsung gets clothes clean....

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall easy install and use no problems one month in! Don’t forget to get the stackable kit if you are going that route.

    I would recommend this to a friend