Customer Ratings & Reviews

SUMMARY ----------- This is a wireless and wired network printer, scanner, photo printer and copier. The printer is almost a plug and play. You can download the HP Smart app on your phone for the wireless setup. The printer can print double sided and pretty fast. The scanner works pretty good, you can also use the phone scanner to print it. Copier also works pretty well, you can print number of copies by pressing the button on the printer. Hp+ gets you 2 years of warranty and also 6 months of free ink. One thing to note is that you may not be able to use non-HP cartridge as this printer will block any non HP-circuitry. What's in the box --------------------- • HP Printer • HP Toner Cartridge black, tri-color • Power cord • Dust Cover; Reference Guide, Setup Poster, Warranty Guide & Flyer in some countries Pros ----- 1. Its an all in one Printer, Scanner and Copier 2. The starter cartridge prints 200 pages 3. HP+ gets you free 6 months of ink 4. Easy to setup with an excellent HP Smart app 5. Small footprint. 6. Dual sided printing 7. Supports dual band wifi 8. Photo printing 9. 125-sheet input tray, 15 sheet photo tray Cons ------ 1. Does not come with the cable for wired connection. 2. Cannot use generic toner. DETAILS ---------- Setup -------- This is the best part. You don’t have to spend a lot of time doing the setup. Download the HP Smart up and follow the step by step instructions on the app. I don’t miss a large screen on the printer for setup, it does have a 2.7 inch screen if you need to use. Who does not have a smart phone these days. The printer is very well made and you wont have the need to use the 2 year warranty. Printing, Scanning and Copying ---------------------------------------- I tried testing from windows pc, Mac and my android phone (HP Smart app) and all of it worked seamlessly. My windows and Mac computers were able to recognize the printer by just going to the control panel. This has a 125 page input tray. Note that the print papers came out crisp and they also came out to be 2 sided. You can adjust the configuration on the PC. Scanner is also pretty fast, I have a 3 year old canon image smart and this scanner works faster than that. The scanner can also print for making copies. The copies and print came out to be very crisp. I have not tried photo printing but that is a feature I intend to use one day. The only gripe I have with this printer is the inability to use a generic toner.

I dislike this printer which is an inkjet, as opposed to the laser jet, which I previously used. The printer is slow, the ink does not dry sufficiently, and the printer makes too much noise starting up, shutting down and while printing. I wish i had continued to use my laser jet, which I still have. I

I have had nothing but issues with this printer. STEER CLEAR. I will cancel a print job, it will go back to printing. I will set it to print from the main tray, it requests paper from the photo tray. A complete waste of money for my business and the return period has passed, otherwise it would be going back to the store.

After multiple printers purchased finally got one that is easy to install and works.

To my own fault I didn't open up the package right away. When I finally opened up the package to instal this printer and opened up the scanner door, all the glass was broken. It's no longer returnable so that is my fault but just wanted to right a review stating that glass was broken underneath the scanner door. No idea if the printer will still work or not. So bummed out.

Worst printer I've ever had. It doesn't hold much paper in the tray. The printed pages are held so they curve up on the end so the holding tray is very limited. Very small ink cartridges. And for some reason, when I print a new job, it always prints a blank page first and I have to tell it to print again. I do not recommend this printer to anyone.

since best buy no longer installs or service what they sell and they refused at the store to tell us who we might find to perform this service we will most likely return the item.

Great printer, harder to set up than I wanted. I was able to set in about 1 hour. Prints easy.

Love this hp printer and especially that I could transfer my hp Instant Ink to this new printer.

This is a piece of junk. Had for 1.5 years and the touchscreen quit working. HP customer support said it was a hardware issue and would be cheaper to get a new one than to try to get it fixed.

This printer has never worked well . . . and now it doesn't work at all! Just give me the good old-fashioned printer that plugs into the laptop of computer!!!

I have not beenhappy with the printer. It is very noisy and will not turn off. The noise is so loud that it wakes me up in the middle of the night. The only way that I can shut it down is to unplug it. The printer also uses up an unbelievable amount of toner. My last printer was an Epson and I regret not buying another one.

Very difficult to set up. Wish I had NOT purchased this item.

Poor quality printer. Images are not clear and vivid. PDF’s come out as photos that are barely legible and impossible to edit

Do not buy this. HP printers after a couple of months are not able to be wireless. This is my second HP and I am having the same issue. I have spent hours on the phone with HP and they still can't fix the problem.

I hate to leave a poor review- but i have had it for a month and we cant use it. We have tried and tried to set it up. No help through tech support. We may return it.

It works when it wants to. It tells you it’s out sick f ink when it is not. I pay a monthly fee for the ink and get no supplies. Save yourself the money and get something else.

Works great, copies sharp, printing sharp, would recommend this printer

The printer is good just hard to connect to the conputer.

Bought it for my wife. She loves it! It does everything