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Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 724 reviews
  • Pros mentioned:
    Capacity, Noise level

    Rated 4 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washing machine is very quiet! I like the large capacity.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great Washer Once You Get a Good One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer would have gotten 5 stars, except for the fact that the first washer delivered to me had a cracked drum and leaked water all over the floor. Best Buy promptly replaced it with a new one and this one is working amazing great so far.

    I would recommend this to a friend
  • Pros mentioned:
    Agitator performance, Capacity

    Rated 5 out of 5 stars

    LG 5.3 top load

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice machine, great finish. Huge tub, love the agitator.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer works well. It’s easy to hook up and quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice washer, does the job

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I read all the reviews before it arrived and was thinking we made another mistake. My last HE machine only lasted 7 years. Things came out dirtier than they went in. This time, I made sure we got ine with an agitator. Its been a few weeks now and I cant complain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Indeed Life's Great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had a Kenmore Elite for 18 yrs and it was an excellent machine. Never thought I would've been able to match the performance of that machine until I bought my LG. It's really an efficient machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product. I like how it works. I like technology

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Cleans good and fast the best washer i had in a long time!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Agitator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, I love this washer and it does a great job cleaning. I did have a balancing issue on bedding which I thought to be odd, for a waterproof mattress protector and had to readjust the load. Otherwise, I haven't had to rewash any items which is phenomenal in my book!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect fit for my needs. I have 40 cats and clean clothes sheets and towels are a constant job.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great we are able to put a lot of clothes in there

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came from a basic washer

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had for 9 months and so far so good. I use to use basic washers and these are my only 2 gripes: -Many of the wash cycles are at minimum an hour long -be sure to not wash one heavy thing at a time and wash multiples so that the drum balances - otherwise the washer will keep running over and over until balanced -tray for detergent is sometimes filled with water - not sure if normal or not -sometimes the “normal wash” setting doesn’t submerge all of the clothes. I do “deep wash” (not deep fill - there’s a difference a deep fill completely fills the washer) and deep wash seems to submerge everything completely. It will take about an hour or so though. Even with these gripes it’s still a really good washer for the price. Keeping my fingers crossed that I won’t have any major issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely buy it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Im obsessed with this washer! The best cleaning machine Ive ever owned! From having kids, pets and living on a farm; this bad boy cleans everyting so well!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great machine for clean clothes

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is awesome. Love the deep fill setting. Gets clothes super clean. The tub is huge and you can do large loads. The control buttons might be a bit figgety but it’s no big deal.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Lg washrr

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very deep tub, need a step stool to reach. Works geat.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Goid performing washer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is large and washes the clothes well. Only problem I have encountered is that the soap dispenser isn’t easy to remove and water seems to stay in the dispenser after the load is finished washing.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey there, Carolyn! Thank you so much for the generous review! It means the world to us that you are enjoying your new LG Top-Load Washer. We place customer satisfaction as our top priority, and your comment reaffirms that. In order to better assist you with the dispenser, please send us a direct or private message through Facebook or Twitter, using the handle @LGUSSupport. We are eager to help you! ~Rita LG

  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The new replaces the old

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good , we were happy with our old washing machine but bought this new one since our old machine was old and we were anxious about it aging out

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A great set!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a few weeks of use it's working awesome. Hand an older HE set and they were too slow. Cleans clothes really well and dries really fast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    CLEANER CLOTHES!!!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so GOOD, had our washer for over a month now and it washes better than our front loading Samsung washer. My clothes come out more clean and I don't have to leave the door open to ventilate so it doesn't build up mildew.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this now for a couple of weeks. I was skeptical about a high efficiency. However, I found it cleans great and I tend to use the deep fill which is plenty of water. The one downside I found is I can not figured out if you can turn off the auto sensor for the water level. So I just automatically use the DFL. My clothes are very clean. I am really loving this new machine it is so big! I have no problem washing my queen size comforters! Love it!

    I would recommend this to a friend