Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

There aren't enough negative mentions yet.
89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 724 reviews
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love speed cycle on it. Gets my clothes clean has good space.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer that holds a large load and washes it very well. Doesn't get stuck like other washers. Balances load well and can wash anything from pillows to comforters without a problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washes well especially for the time. The load capacity fits a bed comforter with no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply Awesome!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer replaces my old Samsung washer. I was a little sad they did not have a Samsung washer as my last one to replace it, it lasted almost 12 years. Yet, I am pleasantly surprised by what this washer can do. It is a smart washer AND can be easily managed from an app (ThinQ from LG). LG allows you to download many choices of wash setups that may better fit your needs and lifestyle, that was a nice discovery. Let alone that this washer will send you reminders for cleaning the tub and alerts you of cycle progress among many other great features.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hey Rudy, we're glad to hear you're satisfied with your LG - 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer. We appreciate you highlighting the downloadable cycles feature available within this model washer (WT7405CV). #Lifesgood when your washer's smart features can notify you to perform the maintenance tub clean feature to keep your washer performing at it's peak performance. ^Chris LG

  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    Good choice

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very powerful and quiet. Handles a lot of clothes

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Nice quiet washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer is the best washer I have purchased by far. It’s huge I can put a large load in the tub it’s so quiet. I love it so much. The best washer purchase ever. I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product works sufficient keeps our clothes smelling great

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    LG Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, we are pleased with our LG Washer. Large capacity can handle all of our needs. The only downside is that when on normal setting, the amount of water dispensed is very minimal. So far, it has otherwise been a good machine.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This machine is great! Huge capacity, gets my clothes really clean. I especially love the extra rinse cycle! I only wish it had an express was that was about 30 minutes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Former loyal Maytag buyer, was in need of several appliances. And bought on impulse due to sale price. So happy that I saved money and found in my opinion a better product. Love the see through lid and how the clothes are completely wringed. Even washing pillows and comforter’s is a breeze, no need for second spin & rinse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great choice

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my washer. I like being able to monitor how many loads we've washed and when the loads are finished. I made a great choice picking this and I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love getting away from front loader!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this machine. After having two front loaders, it has been a great transition to this top loader. Only issue… tub is soooo deep, only the green giant could reach the bottom to get stuff out. I am over 6’ tall, too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at super price. Highly recommend

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you the professional service and for the grear product!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works Great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works great, exactly what I wanted. I have used this for about two months

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG clothes washer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful looking washer with all the bells and whistles a person could want. Unfortunately, the machine decides what combination of water temp, spin and soil levels based on the chosen fabric. There is NO override button. There needs to be. PLUS and this is an enormous problem—the machine determines the amount of water. This is the first time I have ever needed to rewash clothes. For the cost of this machine, shame on LG.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      We appreciate you for being a part of the LG Family, feedback from our customers is our liquid gold. We value your opinions in order to continue to provide innovative technology and services that makes everyday a bit more convenient. Should you need us for any future issues or concerns reach out to us via Facebook or Twitter. Once there you may send us a private or direct message with your contact information and serial/model number of your unit so that we will be able to assist directly with back and forth conversation. We can also be reached by phone at (800) 243-0000 or @LGUSSupport. Thank you .~Tanisha LG

  • Rated 5 out of 5 stars

    Nice new washer

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice washer and even connects to my internet for remote operation from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LG washer is Superb

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of the washer. Washes very good and cleans the clothes well. I thought may not be sufficient with the cleaning by just looking at the cycle but it works very well. It superseded my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Superb Dryer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Smooth run. Easy setup. I will definitely recommend to buy this product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a couple months of use my wife abd I love how much cleaner our clothes are. Also it really does save power and water. My bill was lower each month. Highly recommend

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! We are just over the moon to hear you are happy with your new LG - 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer and all the cool features it possesses. This drives us to keep our products more innovative, which in turn makes life easier for you. Thank you for choosing LG for your home laundry needs! ~Rita LG

  • Rated 5 out of 5 stars

    Loads of water

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this washer. I've had it almost a month Nov 2023. Our cousin recommended it. I got it because it has a deep fill feature. It actually fills with water and cleans my clothes.

    I would recommend this to a friend