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Customer Ratings & Reviews

$1,049.99

Customer reviews

Rating 4.5 out of 5 stars with 724 reviews

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    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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89%would recommend to a friend

Customers are saying

Customers commend the 5.3 Cu. Ft. High-Efficiency Smart Top Load Washer for its overall performance, large capacity, and relatively quiet operation. Many users find it easy to use and appreciate its design and compact size compared to front-loading machines. However, a few customers have expressed concerns regarding the effectiveness of the wash cycle settings.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 724 reviews
  • Rated 3 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tub is very deep and hard for a shorter person to retrieve the washed items.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great washing machine at a great price. We needed a durable machine and this fit the bill. The delivery went smoothly and we love the machine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Large Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Buy delivery team was great to work with. Even gave us time to clean the floor before installing the new unit.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great appliance! The only drawback is you can only add extra water in the heavy-duty cycle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately needed to buy this machine because my Samsung washing machine dies after 3yrs, exactly 1 month after the warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tom

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works just fine and automatically adjusts to washing times

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Washer LG -

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only had this washer for not even 2 years and I already had to have it serviced twice. First it was staining my clothes and then it wouldnt drain the water. Too expensive to last only two years.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hello there, JuanaS. Thank you for sharing your experience with us regarding your LG High-Efficiency Smart Top Load Washer. We understand your inquiry regarding the performance issues, specifically regarding draining and staining, that you have encountered with your unit. Your feedback is important, and we'd like to assist you further.
      https://www.bestbuy.com/product/lg-5-3-cu-ft-high-efficiency-smart-top-load-washer-with-4-way-agitator-white/JJ8VPZ9TQG
      For further assistance and any specific concerns you may have, please contact us on lgdigitalcare@lg.sprinklrsupport.com. We appreciate your patience. —Renzo LG

  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clothes are a noticeable bit cleaner. The direct (as opposed to belt) drive was a selling point to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG - 5.3 Cu. Ft. High-Efficiency Smart Top Load Wa

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top-loading LG washing machine has proved itself to be a workhorse. Easily beating the cleaning ability of the LG front-loader I've used for the past 5 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quite washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite washer remove styrofoam from bottom or it won’t work I learned only sound it makes is when filling with water

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG washer hasnt been delivered yet. However the comments posted led me to purchase it with its features that appeal to me. I’m anxious for it to arrive so I can fully evaluate it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I Love My LG Washer & Dryer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. Delivery was very Professional and early to delivery. Happy Customer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good washer.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This washer has done every load so far. Only load has fault put but i was trying to wash aone heavy blanket, but i agaInst it and it washed just fine. This was a great buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New Washer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great from start to finish! The store and delivery experience were both excellent. (Wasn't a fan of the 7-7 delivery window) Thanks for your assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, replaced a front load and this one is 100 times better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG 5.3 Cu.Ft Smart Top Load Washer w/4-way Agitato

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product. Sometimes it’s a little loud during some of the wash cycles. Wash cycles are fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome display model

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This display model is awesome!!! Display model you ask, yes because we haven’t actually gotten the washer yet, but for 250 bonus pts I give the display model 5 stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far working great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite and efficient! Been using for 2 weeks for and its working like a charm!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello! It's great to hear that your new Top Load Washer is meeting all of your expectations, and is making such a welcome addition in your home! A quiet laundry room is a happy laundry room, and if we can ever help, please be sure to reach out using the link below. https://www.lg.com/us/support/contact ^Ian LG

  • Rated 4 out of 5 stars

    Ms

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd LG washing machine. Hope this product will outlast the previous one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine is awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washing machine! Runs great, cleans clothes without any problems one oftje best washers i have ever had!

    I would recommend this to a friend