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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 234 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers love the 4.8 Cu. Ft. High-Efficiency Top Load Washer, especially its cleaning performance and quiet operation. Many appreciate its ease of use, high capacity, and the inclusion of an agitator, along with the large tub size. However, some customers have noted that the cycle times can be quite long, and a few have experienced issues with the machine's balance during operation.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 234 reviews
  • Rated 4 out of 5 stars

    Nice wash machine.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting used to the machine. It is necessary to ensure you put the clothes in evenly around the tub; try not to mix weights of clothes - remain consistent. One thing that concerns me is the hose that goes to the drain. It does not look durable.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Washer! It is quiet, and washes the clothes well!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I haven’t had much luck with washing machines recently so I can’t commit. The one feature I truly like is it doesn’t take over an hour to do a load of wash. My last machine took an hour or more to do a load of wash. Only time will tell if it works well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    An excellent Washer for a reasonable price.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s Quiet, easy use and does a great job. A quality product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great washing machine!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a crappy Maytag washer die after only 3 years. LG makes some of the best washing machines you can buy, and this one is right there. Getting it for 400 off makes it even better.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hello, We're glad that you're having a great experience with your LG Top Load Washer. It's always amazing to hear that we've been successful in our goal of providing our customers with the best possible experience. Thank you for supporting and choosing LG! ~Tanisha LG

  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how clean and quick my clothes get washed! Very quiet

    I would recommend this to a friend
  • Pros mentioned:
    Agitator

    Rated 5 out of 5 stars

    Love the agitator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good washing machine, love the agitator!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent washer!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First purchase of an LG product; extremely satisfied!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    new washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great even you are just lessening to use it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mostly satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty happy with the LG washer, except that a deep water fill is needed if the load is more than just a few items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a great washer I love all the features. Previously had a whirlpool washer this one is 100% better. Takes less time to wash than whirlpool.

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Hi, thank you for your 5 star review! We appreciate you highlighting the useful features in your washer including the TurboDrum™ Technology that allows for a more complete clean by creating a powerful water flow. Please don't forget to perform the tub clean cycle as often as recommended by your washer! Should you need support, we're available on social media for your convenience. You're welcome to reach out to us on Facebook or Twitter at the handle @LGUSSupport. We'd be happy to help resolve your issue! ^Chris LG

  • Rated 5 out of 5 stars

    It makes doing laundry more enjoyable

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had to replace a washer that we had for a VERY long time. I researched reviews and Consumer Reports and was impressed with the LG line. This one meets and exceeds what we wanted and needed. I look forward to using it for a very long time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Empress & Shappy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a little hesitant about the length of the cycles. But all is ok not as long as I thought. Definitely uses far less water than my old machine. Also as it uses less water the clothes come out drier and take less time to dryer.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    wwashing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Water doesn't cover clothes at times when washing.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It works

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. I’m not sure the water line fill up with enough water for the load but I was warned about that so I guess that’s just a consistent action

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      Not to worry, this is a High-Efficiency washer that is designed to provide you with the water level settings to get the best wash performance. As a result, your water level will be lower than a conventional washer. ^Jennifer LG

  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer! Love the features! Very quiet. Would highly recommend this washer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good washer at a decent price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this washer as a replacement for a GE used in a rental property. Plenty of options and the Samsung appliances we've purchased over the past several years seem to hold up well to heavy use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty good, has learning curve

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good washer, I’m short so I do struggle to reach the bottom at times but over all it works, does have a bit of a learning curve though (but that may be because this is my first top loader)

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned this item. It's in the series that was listed as the top performer by Consumer Reports but doesn't have a whites or a permanent press cycle. In addition if one uses the extra rinse cycle it automatically changes from a normal wash load to a deep wash cycle, which seems a waste of water. If there is some reason why more water is required to wash if I want an extra rinse, I think LG should explain it. Finally it claims a 4 way agitator but I only see back and forth motion. Again, I can't find an explanation to verify what is actually occurring. Overall, it just seems it sloshes the clothes around with no special reasons to pay extra for it.

    No, I would not recommend this to a friend
    • Brand response from LG Digital Customer Care
      Posted .

      Hi, Herb. Thank you for sharing your experience with the LG Washer (WT7155CW) model. We understand your concerns regarding the lack of specific cycles, the extra rinse function, and the agitation motion. We aim to offer outstanding products and ensure a smooth and seamless experience. Here’s some information and suggestions that might help clarify these issues: If the washer doesn’t have specific cycles like “whites” or “permanent press,” consider using the closest available cycle and adjusting settings as needed. Review the user manual for alternative cycles or settings that might be suitable for your laundry needs. The extra rinse cycle may use more water to ensure that detergent is fully rinsed out, which can be especially useful for sensitive skin or heavily soiled clothes. The 4-way agitator is designed to move clothes in multiple directions to enhance cleaning. You may visit this link: https://www.lg.com/us/support/help-library/lg-top-load-washer-cycles-and-options--1436976925348 for additional information. If you need further assistance, please reach out to us on social media @LGUSSupport. ^Juvy LG

  • Rated 5 out of 5 stars

    Cost effective and efficient clothes washer - LG

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very efficient and cost effective clothes washer. Our sales person was spot on guiding us to this LG model!

    I would recommend this to a friend
    • Brand response from LGAnswers
      Posted .

      It makes our day to hear that we were able to provide you a 5-star experience. We put customer experience and satisfaction as our priority, and your review reaffirms the hard work we put in every day. So thanks for your kind words and we look forward to seeing you again. Please get in touch with us if you have questions for us by sending us a private message on Facebook or Twitter using @LGUSSupport, or call our Customer Service at (800) 243-0000, and it we would be glad to help. ^Jolly LG