Customer Ratings & Reviews
- Model:
- WT7400CW
- |
- SKU:
- 6492268
Customer reviews
Rating 4.6 out of 5 stars with 1524 reviews
(1,524 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers are satisfied with the 5.5 Cu. Ft. High Efficiency Smart Top Load Washer's cleaning performance, large capacity, and low noise level. Many also appreciate its ease of use and suitable size for larger families. Some customers have expressed concerns about the agitator, spin cycle, depth, and reliability.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Best gift ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy this washer and its quick and great quality.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friend- Pros mentioned:Capacity
Rated 3 out of 5 stars
Expensive
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent capacity, just think is too expensive comparing with other brands
I would recommend this to a friend Rated 5 out of 5 stars
Amazing LG washing machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine! The design and functions of this machine is top notch!
I would recommend this to a friendRated 4 out of 5 stars
LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Wa
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's fine the LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Stee
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, Wife would like a towel cycle added to the downloadable cycles. Looks great.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value, would buy again. Best Buy in store service was great
I would recommend this to a friendRated 4 out of 5 stars
Perfect
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This washing machine it’s a value for money. I don’t regret buying this
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 2 out of 5 stars
Not the best wash
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The washer is not the greatest when it comes to washing the clothes. We have noticed some items (my sons work clothes) at time needs to be washed a second time for the food smell to come out. I never experienced this with my older machine models. I was sold this one by a male sales personnel and I am highly disappointed.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
No, I would not recommend this to a friendBrand response from LG Digital Customer Care
Posted .Hello there. Thank you for taking the time to share your experience with the WT7400CV washer. We understand that you’ve had to rewash items like your son’s work clothes to remove odors — that’s understandably concerning, especially when comparing it to previous machines. For heavily soiled or odorous items, we recommend using the Heavy Duty or Allergiene™ cycle with hot water (if the fabric allows), and adding a pre-wash or soak option when available. Using a detergent designed for odors or adding a bit of baking soda or white vinegar (in the appropriate compartment) can also help neutralize lingering smells. We’d like the opportunity to assist you further and ensure your washer is meeting your needs. Please send us a private message on social media @LGUSSupport so we can provide more tailored guidance. Your satisfaction matters to us. —Avril
Rated 5 out of 5 stars
Great Washer!
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We have had these for a few months and they set is awesome!!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A great product, I like it, working perfect A beautiful machine
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always buy LG products never have had a problem with them
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had this machine delivered and hooked up. So far, so good!
I would recommend this to a friendRated 5 out of 5 stars
LG washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and very reliable. Brand name speaks itself.
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
Happy customerI
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer but has a high pitch sound when filling
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 1 out of 5 stars
Rusted bleach dispenser
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give zero stars I would. Pictures speak for themselves. Beware of rust!!!
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
No, I would not recommend this to a friendBrand response from LGAnswers
Posted .Hello, Cindy! We'd love to take a look at what's going on with your washer! If you could please reach out to us with the link below, it'll be our pleasure to help. https://www.lg.com/us/support/contact ^Ian
Rated 5 out of 5 stars
Washer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washing machine. Love it. Highly recommend ...
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 4 out of 5 stars
Michael M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer,wish it was a little bit more powerful
I would recommend this to a friendRated 5 out of 5 stars
LG Top load washer
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice washer maybe I will get it later with the matching dryer
This review is from LG - 5.5 Cu. Ft. High Efficiency Smart Top Load Washer with TurboWash3D - Graphite Steel
I would recommend this to a friendRated 5 out of 5 stars
My wife loves it!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great washer and dryer and the July 4 combo deal was a winner!
I would recommend this to a friendRated 4 out of 5 stars
Large Washer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Large load capacity, rinse cycle is quiet which is nice when appliances are in living area
I would recommend this to a friend



















