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Customer Ratings & Reviews

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$699.99
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Comp. Value: $1,249.99

Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 1,300 reviews
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still new but it works flawlessly; I had a good Samsung clothes washer before and it was great until it started to leak after 9 years of daily use. I have no complaints about this washer, they get “smarter” as technology improves so the wash cycle is much shorter for this one depending on the size of the load.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    GOOD WASHER AND DRYER

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LARGE CAPACITY, WORKS AS EXPECTED, VERY QUIET VERY GOOD LOOKING

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer, easy-to-use, if you're petite it might be difficult getting to the bottom of the washer to get your clothes, I'm 5'6 and I have some difficulty getting clothes that are on the bottom, other than that I love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent works great save energy and water I'm very happy

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    The best front load washer on the market

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer is great in cleaning my chothes. The only complaint that i have is that theres excess water in the detergent tray after every wash. Other than that i have no complaints.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Bestbuy took care of us.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent!!!! I can’t complain. Bestbuy helped us a lot in fixing broken stuff from “Open box” situation. Now, our machine is running perfect and working like a horse.

    I would recommend this to a friend
  • Cons mentioned:
    Spin cycle

    Rated 4 out of 5 stars

    LG Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Washer goes off balance easily with towels & sheets. My old Maytag never did. Washing choices are difficult to figure out and some of the cycles are over an hour long.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Depth

    Rated 4 out of 5 stars

    Great deep washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good buy on sale for $500. It is deep so it is something to consider if you are short. Nice app andcontrols.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer. When ours conked out we went to Best Buy to purchase online. Looks great and works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this washer!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love everything about this washer, it has all the features that anyone would want, however, I don't know why they don't have an "underwear" setting? Surely these are some of the most washed items ever?

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Great Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great. Good size. It doesnt take up much room.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine. Can fit a full comforter with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    Excellent Washer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG , this is the best washer. It washes sooooo good and the clothes smell so fresh. Where have you been? I will recommend this washer to anyone looking to purchase .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I went from a front load to a top load with this set. I’ve had gront loads since 1995. I absolutely love this washer. It has a setting for everything and it’s huge like really huge. I love this washer so much works so amazing !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer but no owner’s manual.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this washer for almost 2 years now. I am very pleased with the washer. It has many cycle choices that all work well. My only complaint is not having a write user’s manual, or at least a choice to get one. I would have like to have more information on the different cycles.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great capacity!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm really happy with this washing machine. Huge capacity; I can wash all my bedding including my comforter all in one load. One note: it's top loading and deep, I'm 5'2" and sometimes it's hard to reach the bottom to get out all the items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer and nice functionality. Although not a necessity, WiFi compatibility was a pleasant surprise.

    I would recommend this to a friend
  • Pros mentioned:
    Cleaning performance

    Rated 5 out of 5 stars

    All you will ever need!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent machine and it cleans very well! A little noisy during certain cycles, but I will take that for the quality. Loaded with all the cycles and features that you will ever need.

    I would recommend this to a friend
  • Pros mentioned:
    Washer size

    Rated 5 out of 5 stars

    Happy with the product and the Best Buy service

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent washer machine with a nice size and options. The delivery and installation was fast with great professionals doing the job. Kudos to Best Buy, thank you.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Washer for large loads

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We put this washer in a beach house with the primary goal of washing lots of towels and sheets at the same time. It performs better than anticipated. The WIFI features are an added bonus because it pushes notifications to our phones whenever a cycle is done.

    I would recommend this to a friend