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Customer Ratings & Reviews

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Customer reviews

Rating 4.6 out of 5 stars with 1300 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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92%would recommend to a friend

Customers are saying

Customers find value in the 5.5 Cu. Ft. High-Efficiency Smart Top Load Washer's large capacity and effective cleaning performance. Many appreciate its low noise level, sizable drum, and ease of use. However, some customers have expressed concerns regarding the spin cycle, depth, reliability, and price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 45 Showing 881-900 of 1,300 reviews
  • Rated 5 out of 5 stars

    LG Laundry Care

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a new home and without hesitation, bought LG for washer and dryer (bought first set for my previous home). These are solid machines, great warranty, and easy to coordinate delivery and install with Best Buy. Hoping these work just as well as my old set!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LG

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was what i was looking for. I love it with all the different settings it has to do laundry easy and quicker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washing machine

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really really like it and it works great and got it on sale too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lg WASHER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great washer machine nice and big still haven’t down loaded the app for the WiFi features . I feel it washes quick faster and than my old Samsung washer .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my LG washer! The steam feature rocks!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new washer! I am a favorite if LG washers and dryers! They’re reliable and work well. I love them steam feature and the gigantic washer tub. You will too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New washing machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used it yet. Need to move shelving to get it to the basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG with steam

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’ll give it 4 stars. I like the turbo wash. I got the steam feature, but haven’t used it yet. Didn’t realize how much time it would add to the cycle. Haven’t been able to get the Wi-Fi connected yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Washer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it I like the deep tub for comforters. It does a great job with towels spinning the water out. My dryer is still on back order I hope it gets here soon.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality equipment - careless delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    W/D seem fine, create a bit more wrinkles than I would have expected (assume from the washer setup), but they seem to clear in the dryer. Buttons take a little getting used to, but overall solid. My only real issue is delivery folks failed to connect drain hose, so first load leaked all over. Had to escalate to get them back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I want to win !!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent price for exceptional performance, thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took a little getting used to. Different from a normal top loader

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love LG set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love love love it! We had to replace our beautiful front load Samsung steam ones bc I had nothing but issues with them in the whole three years I had them. So far these LG ones have been great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Connie

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the steam and turbo wash features. Easy operation, quiet, and cleans clothes better than any washer I have used. The price was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    LG OWNER

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last washer was an lg and loved it, I love this one too. All my appliances are lg. They seem to have a longer life than other brands.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Washing Machine Ever

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second one. I liked it so much that when my dryer went out, I purchased both the washer and dryer so they would match.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best washer ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!!!!!!! My washer was only 5tears old but it took 90 minutes to do a wash. This new one is fantastic!!!! Takes no time at all. Lots of settings. Love, love, love it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great washer.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year and it is still working great. The WiFi feature is useless and I have never gotten it to work. It simply will not connect to the WiFi as it only supports 2.4ghz access points. My network has both 2.4 and 5 ghz as do most modern WiFi. Also the finish scratches easily.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GE washer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but I don't like every time I open the washer if I'm just looking it set a time automatic to start to power on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart Washer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love it. I love the sleek black look. It gets the job done and I have no complaints. I do like the app feature. The app tells me when the cycle is done and it also has a smart diagnostic feature that helps me when there is a problem with the appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dan Gillen is all that salesman and more

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The washer and dryer came with. Lot of tape/plastic stain that’s very difficult to remove without leaving a mark on it in an attempt to have it Removed

    I would recommend this to a friend